For a budget hotel in a tough city like Medan, your staff service needs to improve a bit to be considered a 5-star hotel. Right now, it's 4+ stars.
Everyone is incredibly friendly, from the receptionist, security, the cafe staff, to the cleaning staff, all of them are top-notch.
The cleanliness of the rooms, bathrooms, corridors, and restaurant is also top-notch.
The location is also great; taxis always arrive promptly.
Delipark, Sun Plaza, and Center Point are also very close, so for some reason, there's no traffic jam.
There are a few street musicians and thugs around the hotel, which is normal in Medan. But they won't bother you, I don't think they're afraid of the security guards.
If I go back to Medan, I'll definitely stay here.