c***u
Business
10.0
/10
Reviewed 5 day(s) ago
I really like staying here because it is close to access to the mall and fruit market, and with the price of the room you can already get a bathtub
Only with the last room I stayed, the sound insulation was not good because the sound from outside and other rooms was still clearly audible, but overall I like it here
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Accommodation's Reply
20 Oct 2026
Thank you so much for your positive review and valuable feedback. We are delighted to hear that you enjoyed your stay at Furaya Pekanbaru Hotel, particularly the excellent location near shopping malls and the fruit market, and the in-room bathtub which met your expectations. We apologize for the inconvenience regarding the soundproofing issue in your room during your recent stay. This is very important to us, and we have forwarded it to our maintenance team for further action and evaluation to improve our service for future guests. We are honored that you chose us as your accommodation. We hope to welcome you back to Furaya Hotel again for an even better and more pleasant stay! Sincerely, The Management Team, Furaya Pekanbaru Hotel
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