I stayed in an executive room with my family, but the staff forced us, not advised, to add an extra bed because we were considered overbooked, citing hotel policy. Is there really such a policy? The facilities are excellent: clean, spacious, and comfortable.

Affordable price, good facilities.

The staff was very friendly and accommodating.

Suitable for the price, but on the 1st floor there are many supermarkets providing various kinds of food

Highly recommended for low budget 👍

The staff is friendly, the rooms are quite large, and there are plenty of food vendors and laundry facilities in the surrounding area. Cleanliness is quite good, though it could be improved.

The hotel staff is friendly and the hotel access to everywhere is close.

I vacationed in Surabaya with my children. The staff were friendly and helpful, and the rooms were clean. Food was easily found in the two supermarkets downstairs from the hotel, as well as at local vendors. I simply crossed the hall to the PCU campus to check where my children were studying.

Good price. Chirped and nice place.

The hotel is very cheap, spacious, for that price it is very cheap compared to budget hotels.

Friendly staff, close to everything, both culinary and shopping. It was a pleasant stay.

Everything was fine... It was just that the drain smelled like sewage, but after the trash can was closed, it didn't smell so bad anymore.

Parking requires clever reading of directions, overall ok.

Overall, it was okay. Although the system incorrectly detected the room type, the staff was friendly, service was fast, and the rooms and pool area were clean. It's close to a minimarket, food stalls, and an ATM.

Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, the swimming pool facilities are calm and the gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊

Stayed in executive and deluxe twin type rooms with family, it was fun, very worth it, the price is under 500 but the room is spacious, clean, the atmosphere is calm, all staff & front office are friendly, strategic location close to Lawson & Kopi Kenangan & Family Mart, close to culinary, various culinary choices are available because it is close to Petra campus, no confusion looking for food, calm swimming pool facilities, gym too, recommend for The Square Hotel Surabaya, next time will stay here again with family 😊

It's quite far from the culinary center and the city, but overall it's okay.

The most worthwhile part is free access to the pool and gym. The view is definitely of the city lights.

It's quite comfortable, the check-in and check-out process is also fast.

Near the mall, there is also a lot of food