Dear Valued Guest, Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed our facilities, including the playground, swimming pool, and the varied breakfast menu, which is ideal for guests with children. Please take advantage of the various benefits you receive through our application. Your satisfaction is the driving force behind our continued commitment to providing the best service. We look forward to welcoming you back again. Thank you. General Manager, Dadi Mariyadi

Dear Valued Guest, Thank you for your review and feedback. We are delighted to hear that you enjoyed the rooms, the friendly staff, and the family-friendly amenities. Regarding the somewhat dated condition of the rooms, we appreciate your suggestion and will use it to improve and plan future renovations. This feedback is invaluable to us in enhancing the guest experience. We hope to welcome you back in the future for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you so much for your lovely review. We are delighted to hear that you enjoyed the comfortable rooms and the hotel's location near Dufan. Thank you also for your compliments on our staff member, Riyan. We will gladly pass on your compliments to her. We hope to welcome you back for another enjoyable stay at Discovery Uncol. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that you were satisfied with the friendliness and assistance of our hotel staff, both during check-in and at the restaurant. This positive review encourages us to continue striving to maintain and improve the quality of our service in order to provide the best possible experience for all our guests. We hope to welcome you back again soon. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for taking the time to write a review about your stay at Discovery Uncall. We understand your feedback regarding the hotel's proximity to several activity centers, and we apologize if this distance did not meet your expectations. This feedback will be taken into consideration to provide clearer information to guests and to improve transportation accessibility and suggest alternative travel options around the hotel. We appreciate your comments and hope to welcome you back in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Anitia H., Thank you for taking the time to share your review of your stay at Discovery Uncall. We apologize for any inconvenience you experienced, particularly regarding the condition of your room, such as the malfunctioning light switch and unclean linens. This is certainly not the experience we wish to provide to our guests. We have forwarded your feedback to the relevant engineering and housekeeping teams to immediately investigate, repair, and improve our room inspection standards to prevent such incidents from happening again. We appreciate your appreciation of the variety of breakfast we provided. Your feedback is invaluable to us as we strive to continuously improve the quality of our services and hotel facilities. We sincerely hope to have the opportunity to welcome you back again in the future and provide you with an even better stay. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for taking the time to share your experience staying at Discovery Uncall. We apologize for the inconvenience you and your husband experienced due to the noise from the renovations on the 3rd floor. This certainly conflicts with our commitment to providing a comfortable and quiet stay for all our guests, especially those traveling from out of town for leisure. Your feedback regarding the management of rooms affected by the renovations is invaluable. We have conducted an internal assessment and improved coordination with the relevant teams, including considering not selling rooms in the affected areas during the renovation process to ensure guest comfort. We greatly appreciate your feedback and suggestions, as they help us further improve the quality of our service. We sincerely hope to have the opportunity to welcome you back again in the future and provide you with an even better stay. Sincerely, Dadi Mulyadi, General Manager

Dear Ramadinda I.O., Thank you for your review and for choosing Discovery Uncol as your accommodation. We are delighted to hear that you and your family enjoyed the various children's activities available, the hotel's comprehensive facilities, the comfortable beds, and the availability of baby cots to meet your family's needs. We also appreciate your appreciation for the variety and comprehensiveness of our food menu. This positive feedback is very meaningful to us and encourages us to further improve the quality of our service and guest experience. We hope to welcome you and your family back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and trust in Discovery Ancol Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere, friendly staff, and the children's activities that made your stay so enjoyable. Your family's satisfaction and comfort are our top priority. We appreciate your feedback as well. Such positive comments encourage us to further improve our services. We hope to welcome you and your family back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced regarding the unclean floor condition in your room upon initial check-in, which certainly did not meet our cleaning standards. We have immediately followed up with our housekeeping team to assess and improve our cleaning procedures to ensure this does not happen again in the future. We greatly appreciate your feedback, which helps us improve the quality of our service. Sincerely, Dadi Mulyadi, General Manager

Dear Our Beloved Guest, Thank you for your thoughtful review. We are delighted to hear that our location near the Ancol area was convenient for your visit. It is also a pleasure to know that you appreciated our spacious rooms, modern facilities, and the friendliness of our staff. Your recommendation means a great deal to us, and we look forward to welcoming you again in the future. Best regards, Dadi Mulyadi General Manager

Dear Mr. Reza R., Thank you for your review. We apologize for the inconvenience you experienced regarding the noise from the adjacent room, the condition of the shower faucet, and the view not meeting your expectations. These did not reflect the standards of service we strive for. We have taken your feedback into consideration, particularly regarding improving soundproofing and conducting more thorough inspections of room amenities. The relevant team will immediately follow up on the shower faucet condition to prevent recurrence. We greatly appreciate your concern and hope to have the opportunity to welcome you back to Discovery Uncall with a better experience in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Mr. Ryan N., Thank you for your detailed and positive review. We are delighted to hear that you were satisfied with the cleanliness of the hotel, the soundproofing of the rooms, and that you enjoyed the variety and taste of our breakfast. Your compliments on our spacious and well-maintained swimming pool also mean a great deal to us. Your feedback and support motivate our entire team to continue striving to maintain and improve the quality of our services and facilities. We hope to welcome you back to Discovery Ancol for another memorable stay in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and your trust in us. We are delighted to know that your stay at Discovery Uncall was memorable and enjoyable. Your support motivates us to continue providing the best service. We look forward to welcoming you back for a third time and hope to provide an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review. We are delighted to hear that your children enjoyed their stay at Discovery Uncall and that you were pleased with the friendliness of our staff and the cleanliness of the rooms. Your compliments encourage us to continue striving to maintain and improve the quality of our services and facilities. We hope to welcome you and your family back for another memorable stay in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your review and for choosing Discovery Uncold for your stay. We are delighted to hear that your stay was satisfactory and that our team was able to handle the lost items quickly and efficiently. This demonstrates our commitment to providing the best service to all our guests. We appreciate your trust and hope to welcome you back soon for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Valued Guest, Thank you for your feedback and suggestions. We are delighted to know that our hotel is a suitable choice for family vacations with children. We are committed to providing family-friendly facilities and services so that all guests, especially children, can enjoy a comfortable and fun stay. We hope to welcome you and your family back again in the future. Sincerely, Dadi Mulyadi, General Manager

Dear Ms. Choi Runnisa A., Thank you for choosing us for your second stay. We apologize if your previous room experience did not meet your expectations. Your feedback is valued, and we will work to improve the quality and availability of our rooms for the comfort of all our guests. On your next stay, we will do our best to provide you with an even better room. If you have any special requirements, please let us know before your arrival so we can assist you as best as we can. We look forward to welcoming you back again for an even better experience. Sincerely, Dadi Mulyadi, General Manager

Dear Our Beloved Guest, Thank you for your kind review. We are delighted to hear that you found our staff friendly and enjoyed our convenient location near Dunia Fantasi, as well as our child-friendly facilities. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering excellent service. We look forward to welcoming you and your family back for another enjoyable stay at Discovery Ancol. Best regards, Dadi Mulyadi General Manager

Dear Valued Guest, Thank you for your review. We are pleased to hear that you felt comfortable and enjoyed the child-friendly atmosphere, the clean and warm swimming pool, and the morning activities. Regarding the issues with the smart TV and Netflix access, as well as the inadequate water pressure, we have informed you of these and will take them into consideration for future improvements. Thank you for your feedback. We hope to welcome you back again for an even better experience. Sincerely, Dadi Mulyadi, General Manager