The hotel provided us with only one card, and the room air conditioner did not work properly. When leaving the room for some purpose, we had to remove the card, and the room temperature became very hot when we returned. They must fix all hotel AC units, and visitors should be provided with two room cards. Sorry for making an inconvenient comment.

Staying at this hotel is easy to access.

Strategic location, quite clean, good service.

The hotel is highly recommended, it is in the city center, clean, fragrant, and the staff are friendly.

The toilet/sink is leaking a bit.

The hotel staff is friendly, the rooms are clean, the food is delicious and varied. It's just a short walk to Ciwalk. I'll definitely be back.

So far, the room is quite good and clean, except for the annoying traffic noise from the street. Plus, there are lots of children playing and screaming in the corridor, which disrupts your rest. Furthermore, the Wi-Fi is quite slow.

Asking for boiled eggs wasn't possible, and the excuse was always that they were on their way. It looked like the room needed fogging because there were so many baby cockroaches. And then there was the leaking sink.

I love this hotel. Next time, I will book again.

This hotel is in an older building. Despite this, the staff is friendly, the rooms are affordable, and it's close to Ciwalk and the ITB campus.

Very recommended hotel, only the parking needs to be improved

Quite good, strategic location and comfortable.

It was so good that I would like to stay there again if I go to Bandung.

The staff is friendly, cleanliness is okay, access is okay.

Satisfied staying here at an affordable price, get satisfactory facilities and services.

Impressive and clean hotel situation.

The bed frame in the room I was assigned happened to be broken, so please fix it. Overall, it was comfortable, as this was my third time staying here.

Good... Quite comfortable and can be made a subscription.

The room was very comfortable and quite clean, although the Wi-Fi was unusable due to reported problems. Breakfast was terrible. During my stay, there was only fried rice, fried noodles, chicken that looked like curry with no seasoning, and chicken soup served without chicken (only cabbage). There was only one waitress and she struggled to serve all the guests. Please improve, as I've stayed at Serela several times, but I feel the service is getting worse.

Near the culinary center and Ciwalk Cihampelas.