t***a
Leisure
7.0
/10
Reviewed 1 week(s) ago
Basic amenities were missing: no hand soap, facial tissues, face towels, sanitary bags, or laundry bags. A kettle was missing, as not everyone was comfortable going in and out of the room to get hot water from the dispenser outside. The elevator exit area leading to the room felt spooky, as did the bathroom. The room wasn't soundproof. You could hear someone sneezing next door. Spooky. Even though it's been renovated, the old feel is still there.
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Accommodation's Reply
27 Aug 2026
Dear Valued Guest, Thank you for choosing Semirlang Bandung Hotel and for taking the time to share your experience with us. We apologize for any unpleasant experiences you may have had during your stay. We have received your feedback regarding our shortcomings and we assure you that we will do everything we can to improve and ensure your stay was more pleasant. Your experience with the facilities not meeting your expectations will motivate us to improve further in the future. We hope to welcome you back to Semirlang Bandung Hotel again. Sincerely, Rendra Sumardlani, Rooms Division Manager
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