The hotel is approximately 4 kilometers from the main road (the Sungai Raya entrance). The security and hotel staff are friendly. There are also many food vendors and minimarkets in the hotel area. I chose a superior king bed for approximately 430,000 Rupiah. The room was quite spacious, with a TV, Wi-Fi, a mini-fridge, air conditioning, an exhaust fan in the room and bathroom. The toilet, shower, and sink all worked well. Toiletries, two bottles of mineral water, hotel slippers, a notebook, and stationery were provided. The sheets and bed cover were very comfortable. There was an elevator for easy luggage transportation. Behind the main hotel is a new building (presumably for new rooms). It has nine floors and two elevators. The restaurant/breakfast is on the eighth floor. The karaoke hall is open to the public on the ninth floor. Parking is ample in front of and behind the hotel. There are two ATMs and two banks in the parking lot. Cons: 1. The hotel's food is quite varied and quite expensive, ranging from 50,000 to 70,000 Rupiah per portion. 2. In my opinion, the food taste wasn't worth the above-standard price. 3. The chef didn't seem to respond to customer requests. He asked for spicy fried rice, but when it arrived, it was non-spicy fried rice with liquid chili in a separate small bowl. 🤣. He asked for hot tea and was given lukewarm tea. 4. For breakfast, choose a menu from the menu. I asked why it wasn't a buffet. The waiter replied: "Buffet breakfast is only available if there are at least 17 guests staying." Suggestions: 1. Install a hotel neon sign on the roadside so guests heading to the hotel in the afternoon/evening don't get lost. 2. Whether it's the chef or the cook, listen to guest complaints and address them promptly.

The villa doesn't match the description in the app. The facilities are not suitable, the bathroom door is broken, the AC is broken and it's very hot, there is no TV, and there is no tea maker. While the description in the app does, please update it to match the description in the app. If the facilities are not available, don't provide a complete description, as this will disappoint customers. Thank you.

Highly recommend staying here

I always stop by here when I'm in Pontianak. Definitely recommended.

Friendly staff and great service. Delicious food.

It was a very comfortable stay at the Harmony Inn hotel because the staff were friendly, the room was clean, and the toiletries were complete. At that time, I brought a lot of stuff, and the staff quickly helped me carry it to my room.

The facilities are sufficient, I have stayed here several times.

Good and helpful employees, very recommended hotel

The room is clean, the staff is friendly

Excellent room service, friendly and very responsive, clean room, cold AC, hot water flowing smoothly and delicious breakfast.

Because it is close to the airport and my house, so when I go home to Pontianak, I definitely choose this hotel as my first stopover. I always come here and am always satisfied. But this time there was something not so good, namely the AC in my room, the AC was not cold enough. Every night I had to ask the staff for help (it was uncomfortable) because I had to keep asking for it, asking for a room with a window but the view was a wall 😂 never mind, at least the sun was coming in. Oh, the restaurant is in a different building, so it was quite tiring and troublesome because I had to go to the back building. The rest was all okay, the wifi was fast, the hot water was also smooth.

The rooms are clean and comfortable. The staff is also friendly.

Although I only rested here for a few hours to wait for the plane, I was quite satisfied with everything. The room was clean, comfortable. The service was good & friendly. In addition, another factor that really made me happy & relieved was because I was allowed to check in early with a very reasonable additional fee.

"Actually it's nice, but the AC in our room is really hot". For the future, please check it for the sake of mutual comfort, we book a cheap hotel, but for a standard price like that, we should also give something decent, especially since AC really affects rest. Thank you

Good attitude. Enjoy this palace

Good service. Good cleanliness. Good access. Good food. Internet a little bit good.

Clean room, great employee service. Breakfast choose a menu not a buffet. Maybe because there are not many guests.

Great, thank you for your service.

The location is perfect if you need peace and quiet, the rooms are not cleaned every day, the staff is so-so, the breakfast is not varied and is limited.

Overall, it's ok, for that price it's really appropriate, the room is comfortable and good for resting, the staff are all nice.