Grand Kartika Hotel Pontianak

Explore Grand Kartika Hotel Pontianak
7.6
Pleasant
From 1,263 reviews
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Cleanliness

7.2

Room Comfort

7.3

Meal

7.6

Location

8.0

Service and Facilites

7.5

People often mention about Grand Kartika Hotel Pontianak
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Ambiance (59)
Bathroom (54)
Bedroom (52)
Surroundings (41)
Distance to City Center (37)
Staff Friendliness (37)
Hotel Area (36)
Accessibility (35)
Room Space (27)
Soundproof (27)
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Traveler Reviews Grand Kartika Hotel Pontianak

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40
Customer reviews
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Deddy R.
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9.3
/10
Reviewed 23 hour(s) ago
The shower head is broken. The shower head is small.
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P***o
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Staycation
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5.4
/10
Reviewed 5 day(s) ago
Staying here for the first and last time... Oh my, even though it's cheap... Better to just look for another one.
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Ogi K.
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8.5
/10
Reviewed 1 week(s) ago
Good, neat, and friendly, comfortable, quiet
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1 people find it helpful
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Ali A.
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8.4
/10
Reviewed 2 week(s) ago
Everything is pretty good, what needs to be paid attention to is those who are in charge of cleaning every day, they just need to be more attentive, not bad👌
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1 people find it helpful
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Ali A.
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8.3
/10
Reviewed 2 week(s) ago
Hopefully, the service will be better in the future, and what should also be noted is that the insects in the rooms must be quickly exterminated, because it is not suitable for hotel-based accommodation to have insects🙏🏻. Good luck.
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M***A
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6.2
/10
Reviewed 3 week(s) ago
Recommended! You all have to try it 🫵, because I don't want to be the only one disappointed.
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1 people find it helpful
D***o
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Staycation
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6.6
/10
Reviewed 3 week(s) ago
The electric door was not ready when I was given the keycard by the front desk, so I had to go back and forth to the front desk from my room (at 3rd floor). One of the complimentary drinks had been drunk and not refilled. I feel like the room was not ready when I got the keycard.
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T***h
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6.3
/10
Reviewed 5 week(s) ago
The room was really hot, check-in only took a few minutes, then immediately checked out, look at the atmosphere in the room, oh my goodness.
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1 people find it helpful
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Lucky R. P.
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8.5
/10
Reviewed 5 week(s) ago
Hotel near Kemang and the breakfast is quite good
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L***a
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5.4
/10
Reviewed 5 week(s) ago
Dirty room... dirty sheets.. the water in the bathroom doesn't work.. the shower is also off.. the hot water is off.. I was taking a shower and suddenly the shower turned off...
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Verified Traveler
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5.0
/10
Reviewed 5 week(s) ago
The room smells, the bathroom facilities are all broken, good advice, look for another hotel.
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S***f
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10.0
/10
Reviewed 5 week(s) ago
Okay, just the pillowcase is a bit shabby.
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I***n
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Leisure
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5.4
/10
Reviewed 5 week(s) ago
If this hotel could be reinvested, it would certainly be a great hotel because of its location right on the banks of the beautiful Kapuas River. The current condition is very worrying because the existing facilities are outdated, the corridors are dirty, the bed sheets and other things are dull/blurry, the bathroom is not clean, the shower water is very small, so taking a shower requires a lot of patience. The engineering staff said that the water flow is that bad because the push water pump does not support it. There are no toiletries, no towels or bath mats, so you have to be careful getting out of the bathroom, afraid of slipping or falling. According to the housekeeping staff, they do not provide them.
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A***i
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5.9
/10
Reviewed 5 week(s) ago
Sorry in advance, but the room I got was very unhygienic, where the pillows were full of 'islands', and the sheets and pillowcases were also full of 'islands'. The pillows were really bad. The room had no towels, no hot water, no shampoo. The glasses in the room were also very dirty. The Wi-Fi didn't work. The room's AC wasn't cold either even though it was set to 16. The TV also wouldn't turn on.
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D***y
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5.0
/10
Reviewed 5 week(s) ago
Does not match the photo posted, old building and lack of cleanliness
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F***i
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9.1
/10
Reviewed 6 week(s) ago
It was very pleasant, because the bed did not creak and the atmosphere was very comfortable.
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D***n
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10.0
/10
Reviewed 6 week(s) ago
Very good service, great
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V***y
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6.5
/10
Reviewed 10 week(s) ago
The staff is okay, the condition of the hotel is not very comfortable and the room, even though when checking in it was mentioned about TV, hot water, well the price of 150 thousand is not really worth it.
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L***u
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5.0
/10
Reviewed 10 week(s) ago
The room was horrible, there were no toothbrushes, no TV, the bed smelled of stink bugs, should have been informed at the beginning, haha
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1 people find it helpful
Y***n
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Staycation
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8.0
/10
Reviewed 10 week(s) ago
Wonderful view to see the activity of Kapuas River
1 people find it helpful
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