People often mention about Aston Pluit Hotel & Residence
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Bedroom (84)
Staff Friendliness (73)
Room Space (68)
Ambiance (65)
Accessibility (60)
Bathroom (59)
Hotel Area (55)
Family Friendly (54)
Distance to City Center (52)
Taste (52)
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Traveler Reviews Aston Pluit Hotel & Residence
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Customer reviews
HP
Hardy P.
Staycation
8.8
/10
Reviewed 3 day(s) ago
The room is a bit dusty under the bench and sofa. Maybe it needs to be vacuumed longer to make it cleaner.
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A***i
Business
8.5
/10
Reviewed 4 day(s) ago
The restaurant's food is delicious, but the service provided by the restaurant's human resources is subpar, especially the egg-cooking department. There's no etiquette.
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P***n
Transit
8.1
/10
Reviewed 4 day(s) ago
Pros:
- Large room
- Google Nest
- Strategic location, in the Pluit, Muara Karang, and PIK areas
- Helpful receptionists and security
Cons:
- Got an old room, and there were small cockroaches in the bathroom and on the floor.
Conclusion:
- Affordable price, booked a new room, and I would stay again.
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t***i
7.0
/10
Reviewed 6 day(s) ago
The room keys were all broken. I rented four rooms, but all of them were broken. The reason was that they all had dead batteries. 😀
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RONNY
8.8
/10
Reviewed 1 week(s) ago
Please pay attention to the little cockroaches.
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1 people find it helpful
AA
Ali A.
Business
10.0
/10
Reviewed 2 week(s) ago
The staff are very friendly and good at serving guests.
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2 people find it helpful
S***k
10.0
/10
Reviewed 2 week(s) ago
Favorite place with partner
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2 people find it helpful
Y***g
Business
8.5
/10
Reviewed 2 week(s) ago
The facilities are well-maintained and quite clean. The staff is responsive and very helpful.
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D***y
Transit
10.0
/10
Reviewed 2 week(s) ago
Got tower 1 at the back, waiting for the elevator in front was hot and there was no air. Large bedroom, clean toilet.
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1 people find it helpful
N***o
Business
5.3
/10
Reviewed 2 week(s) ago
The room smelled of cigarettes even though I booked a non-smoking room. There was no assistance when moving items. Something was left behind in the previous room, but they didn't pick it up. They waited 1.5 hours for towels. The broken hair dryer wasn't answered, and after calling the manager, they only got it. Laundry was picked up and only picked up an hour later. Several people also complained at the front desk, saying the service was very disappointing. Other Aston hotels aren't this bad.
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DK
Dian K. I.
Staycation
8.2
/10
Reviewed 3 week(s) ago
The facilities are complete, clean, and there is free parking too.
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C***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
The receptionist was very friendly, the restaurant service and others were also friendly.
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F***y
8.2
/10
Reviewed 3 week(s) ago
Fast check in & check out.
Perfect choice to stay in north Jkt .
Near to mall, not too far from ancol & pik.
1 people find it helpful
H***j
Leisure
6.8
/10
Reviewed 3 week(s) ago
I usually like Aston, no matter the city. This time, I happened to get a room with several small cockroaches. I've had this happen several times, but they keep popping up, both on the table, under the bed, and in the shower.
Very limited parking.
The vibe is more like a serviced apartment than a 4-star hotel; it needs some updating.
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GK
Go Kevin
10.0
/10
Reviewed 5 week(s) ago
Friendly staff, excellent service.
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1 people find it helpful
W***y
9.4
/10
Reviewed 5 week(s) ago
Everything is very okay, minus the shower room is too narrow.
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t***i
Staycation
8.2
/10
Reviewed 6 week(s) ago
But I found a small cockroach on the desk.
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DA
Dini A.
Leisure
5.7
/10
Reviewed 6 week(s) ago
The hotel is becoming increasingly neglected. I stayed there solely because of its proximity to the airport.
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Arlien S. N.
10.0
/10
Reviewed 7 week(s) ago
Highly recommended. There are no downsides, it's simply the best. We really enjoyed our stay at Aston Pluit.
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1 people find it helpful
Y***s
Staycation
9.7
/10
Reviewed 7 week(s) ago
The rooms are spacious, comfortable, and well-maintained. The restaurant's food is also excellent, with a wide variety, and the lobby offers a relaxing place to drink coffee and smoke.