KHAS Makassar Hotel

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Overall Ratings & Reviews KHAS Makassar Hotel

Traveloka (5,840)
Other sources (8)
8.7
Very Good
From 5,840 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.4

Location

8.8

Service and Facilites

8.7

People often mention about KHAS Makassar Hotel
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Accessibility (80)
Staff Friendliness (80)
Distance to City Center (79)
Bedroom (76)
Ambiance (68)
Bathroom (66)
Room Space (64)
Surroundings (62)
Check-in/out Time (56)
Family Friendly (55)
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Traveler Reviews KHAS Makassar Hotel

Number of reviews per page
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Customer reviews
A***i
icon-Business
Business
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8.5
/10
Reviewed 6 day(s) ago
Friendly staff, easy access everywhere.
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A***i
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
The room service is fast and the staff is friendly.
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A***i
icon-Business
Business
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8.5
/10
Reviewed 1 week(s) ago
The hotel staff is friendly, access to everywhere is easy.
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S***i
icon-Leisure
Leisure
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10.0
/10
Reviewed 2 week(s) ago
Strategic location, friendly staff, delicious food, recommended in short.
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Accommodation's Reply
26 Oct 2026
Thank you for taking the time to write a positive review for Hotel Kas Makassar. We are delighted to hear that you were satisfied with the hotel's excellent location, the friendliness of the staff, and the food we served. Your compliments and suggestions encourage our entire team to continue striving to provide the best service. We hope to welcome you again next time.
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T***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly, the rooms are nice.
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M***d
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Overall very good, especially the crew on duty, the service is very friendly and smiling.
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Accommodation's Reply
26 Oct 2026
Thank you for your positive review. We are delighted to hear that your overall experience was excellent, especially the friendliness and smiles of our staff throughout the service. This compliment motivates all Khas Makassar staff to continue striving to provide attentive and excellent service to all our customers. We hope to welcome you back to Khas Makassar again.
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Please pay attention to the readiness of the room before guests enter the room.
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Accommodation's Reply
26 Oct 2026
Thank you for your feedback. We apologize if your room was not ready before your arrival and did not meet your expectations. We greatly appreciate your feedback and will incorporate it into our evaluation of the housekeeping and front desk teams to ensure that rooms are prepared and of good quality before being handed over to all guests. We hope that on your next stay, we will be able to provide an even better experience and meet your expectations.
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The staff and hotel service are very friendly.. Suitable for business trips, but the room cleanliness is lacking, used glasses are not cleaned, and towels are not replaced.
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Accommodation's Reply
26 Oct 2026
Thank you for taking the time to write a review and share your experience staying at Hotel Kas Makassar. We are pleased to hear that the friendly staff and hotel facilities met your needs during your business trip. However, we apologize for any inconvenience related to the cleanliness of the room, particularly the unwashed used glasses and unchanged towels, which certainly did not meet the service standards we expect. We have forwarded your feedback to the relevant team for evaluation, which will help improve room inspections and service more consistently. We hope to welcome you back again and provide you with a more comfortable stay on your next visit.
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N***r
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean, it's cheap and cheerful, and there's a swimming pool.
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Accommodation's Reply
26 Oct 2026
Thank you for your positive review. We are delighted to hear that you were impressed with the friendliness of our staff, the cleanliness of the rooms, and the pool facilities. We greatly appreciate your appreciation of your stay at Khas Makassar and we hope to welcome you back again in the future.
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M***n
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
The sink is clogged, maybe not all the rooms.
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Accommodation's Reply
26 Oct 2026
Thank you for your feedback. We apologize for the inconvenience caused by the sink not flushing properly. This feedback has been reported to us, and our engineering team will inspect the condition and functionality of the in-room amenities to ensure they continue to function correctly. We greatly appreciate your attention and your help in improving the quality of our service. We look forward to welcoming you back for an even more comfortable stay at Khas Makassar.
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M***n
icon-Business
Business
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9.7
/10
Reviewed 4 week(s) ago
It's comfortable and fairly clean, with the staff cleaning the room every morning without being asked. The price is very affordable, comparable to Oyo, but the quality is 2-star.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your review and compliments! 😊🙏 We are very pleased that you were impressed with the cleanliness of the rooms, the prompt housekeeping service, and the reasonable prices at Hotel Kasmakassar. We are committed to continuing to provide the best service and comfort at the best value for money. We hope to welcome you again next time! ✨
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R***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff were all very friendly.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your wonderful review! 😊🙏 We are delighted to hear that your stay at Kasukasa Hotel was wonderful thanks to the warm service of our staff. Your praise motivates all of our staff to work even harder to provide the best possible service. We look forward to welcoming you back again! ✨
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Puti M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Good food, cheap, quite strategic location.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your review! 😊🙏 We're glad you enjoyed our food, reasonable prices, and excellent location in Makassar. We hope your next visit will be even more enjoyable. We look forward to welcoming you back! ✨
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s***l
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The hotel's strategic location is close to the mall and the beach. The rooms and building are in need of renovation to freshen up the atmosphere.
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Accommodation's Reply
13 Oct 2026
Thank you for your review and feedback! 😊🙏 We are delighted that you enjoyed the excellent location of Makassar Hotel, close to shopping malls and the beach. We appreciate your suggestion for improving the rooms and building to create a fresher and more comfortable atmosphere. We will forward this feedback to management for consideration in the future. We hope to provide you with an even better experience on your next stay! ✨
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A***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 5 week(s) ago
The most worthwhile hotel in Makassar at this price includes breakfast, very friendly security guards and receptionists.
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Accommodation's Reply
13 Oct 2026
Thank you so much for your positive review! 😊🙏 We are delighted that you found Hotel Kas Makassar to be a great value for your stay, with reasonable prices and breakfast included in the room rate. We especially appreciate the excellent service from the security and reception team, which motivates us to continue providing the best service. We hope to welcome you again at Hotel Kas Makassar! ✨
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A***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Fun and lots of interesting promotions from this hotel.
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2 people find it helpful
Accommodation's Reply
18 Sep 2026
Thank you so much for your wonderful review! 😊 We are delighted that you had a great time at Casa Marcasar and enjoyed our special package. We hope you will consider staying with us again on your next trip. We look forward to seeing you again at Casa Marcasar! 🙏✨
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W***g
icon-Transit
Transit
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
Pillow and bedcovers had a human smell, suggesting that they haven't been washed and prepared for a new guest. Room was on the 6th floor and extremely loud sounds could be heard when people were pottering outside and inside their rooms, right up to 11:30 PM in the morning. Early in the morning, bathroom sounds could be heard as well. Room was very dim. Lighting and power sockets are not located in proper places. Only stayed here a night on transit and would have requested for a change or changing a hotel altogether.
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1 people find it helpful
Accommodation's Reply
18 Sep 2026
Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the discomfort you experienced during your stay, especially regarding the condition of the pillow and bedcover, the noise disturbance, and the lighting and placement of power sockets in the room. We understand how important a clean, fresh, and peaceful room is, particularly for guests staying with us during transit. Your concerns regarding the linen have been taken seriously and will be followed up with our Housekeeping team to strengthen the inspection and replacement process before each new guest arrives. We will also coordinate with the relevant teams regarding noise control and the room facilities you mentioned. We truly regret that your one-night stay did not provide the comfort and rest you expected. Thank you for bringing these matters to our attention, as your feedback is valuable in helping us improve our standards and guest experience.
Andriyani A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
My favorite hotel when I go to Makassar, it's close to everywhere and prayer equipment is provided.
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Accommodation's Reply
17 Sep 2026
Thank you so much for your continued trust in choosing to stay at Kas Makassar every time you visit Makassar 😊 We are delighted to know that our excellent location and in-room prayer facilities have made your stay even more comfortable. We appreciate your loyalty and will continue to strive to provide the best service. See you again at Kas Makassar! 🙏
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M***h
icon-origin-TRAVELOKA
8.8
/10
Reviewed 9 week(s) ago
The check-in process was quick, hassle-free, and not demanding.
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Accommodation's Reply
17 Sep 2026
Thank you for your wonderful review! We are delighted to hear that checking in at Khas Makassar was quick, easy, and convenient. Guest satisfaction and comfort are always our top priority. We hope to welcome you back again next time! 😊
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S***T
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The AC is not cold enough, the AC remote is not working properly.
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused by the air conditioner not functioning properly and the remote control not working. This inconvenience falls short of our goal of providing you with a comfortable stay. We have forwarded your feedback to our technical team to proceed with an immediate inspection and repair. We will ensure that the air conditioner and remote control are functioning correctly before your next stay. We are sorry for the inconvenience and will do our best to provide you with an even more comfortable stay on your next visit.
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