Overall Ratings & Reviews Hotel Boss

Traveloka (8,728)
Other sources (1,379)
8.5
Very Good
From 8,728 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.4

Meal

8.0

Location

8.9

Service and Facilites

8.5

People often mention about Hotel Boss
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Staff Friendliness (246)
Accessibility (217)
Distance to City Center (212)
Bedroom (212)
Check-in/out Time (209)
Bathroom (200)
Hotel Area (190)
Surroundings (187)
Wifi (180)
Ambiance (173)
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Traveler Reviews Hotel Boss

Number of reviews per page
20
40
Customer reviews
Rizki M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 day(s) ago
Located in a very nice area, good services and enjoyable view. The swimming pool is also nice. Even though it's crowded, there is almost no wait time for the lift up and down.
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Accommodation's Reply
12 Nov 2026
Dear Rizki, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our location, the view and swimming pool. It is also encouraging to know that despite the number of guests, our lift service remained convenient with minimal waiting time. We truly appreciate your feedback and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah | Hotel Boss Team
L***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 day(s) ago
James is the name of the hotel staff who helped us, very friendly and very helpful
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Accommodation's Reply
09 Nov 2026
Dear Guest, Thank you for your kind feedback. We are delighted to hear that James was friendly and helpful during your stay. We will certainly share your compliments with him, and we are sure he will be happy to know that his service was appreciated. We hope to have the pleasure of welcoming you back to Hotel Boss again. Sincerely, Hidayah | Hotel Boss Team
T***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Place is good and service is also good.
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Accommodation's Reply
12 Nov 2026
Dear Guest, Thank you for your kind feedback. We are pleased to hear that you enjoyed our convenient location and were satisfied with the service provided by our team. We truly appreciate your support and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah | Hotel Boss Team
L***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
James is so good, very helpful and kindly. It was so great to meet him and have him help me.
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Accommodation's Reply
12 Nov 2026
Dear Guest, Thank you for your lovely feedback. We are delighted to hear that James was helpful and kind during your stay. We will be sure to share your compliments with him. Thank you for choosing Hotel Boss. We look forward to welcoming you back again! Sincerely, Hidayah | Hotel Boss Team
Afdhilla
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Thanks to staff Andrew, gave me an amazing time for check-in and check-out. Will come back again.
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Accommodation's Reply
08 Nov 2026
Dear Afdhilla, Thank you for your wonderful feedback. We are delighted to know that you had a great experience with us. It is especially lovely to hear that Andrew made your check-in and check-out experience smooth and enjoyable with his friendly service. We will certainly share your kind appreciation with Andrew. Thank you for choosing Hotel Boss, and we look forward to welcoming you back again! Sincerely, Hidayah | Hotel Boss Team
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The staff was very friendly, especially Zuhrah. Thanks for all information about Singapore.
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Accommodation's Reply
09 Nov 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you found our team friendly and helpful during your stay. Zuhrah will be especially happy to know that her assistance and recommendations about Singapore made your visit more enjoyable. We truly appreciate your kind words and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah | Hotel Boss Team
Imelda L.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
I stayed one night for a business trip. Check-in was very late, and I was very happy to receive a late check-out. Thank you.
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Accommodation's Reply
06 Nov 2026
Dear Imelda, Thank you for sharing your feedback. We are pleased to know that you had a pleasant stay with us during your business trip. It is our pleasure to have accommodated your late check-out, and we are glad this made your stay more comfortable. We truly appreciate your support and look forward to welcoming you back to Hotel Boss. Sincerely, Hidayah | Hotel Boss Team
Mary M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Such an excellent service, the staff, Fong, was really helpful and friendly, gave us early check-in and late check-out, very fast check-in process. Definitely will stay there again.
2 people find it helpful
Accommodation's Reply
06 Nov 2026
Dear Mary, Thank you for your lovely feedback. We are delighted to know that you had a pleasant stay and appreciated the fast check-in process, as well as the early check-in and late check-out arrangements. A special thank you for recognising Fong’s helpfulness and friendly service. We will certainly share your kind compliments with him. We truly appreciate your recommendation and look forward to welcoming you back to Hotel Boss! Sincerely, Hidayah | Hotel Boss Team
a***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
James is very kind and very helpful. He speaks many languages😆
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Accommodation's Reply
09 Nov 2026
Dear Guest, Thank you for your lovely feedback! We are delighted to hear that James made a positive impression with his kindness and helpfulness. He will be happy to know that his multilingual skills made your stay even more enjoyable. 😆 We truly appreciate your kind words and hope to welcome you back to Hotel Boss again. Sincerely, Hidayah | Hotel Boss Team
R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
James was very helpful with early check-in and check-out. His service was friendly and excellent.
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Accommodation's Reply
08 Nov 2026
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that James was helpful with your early check-in and check-out arrangements. It is wonderful to know that his friendly and attentive service made your stay a pleasant one. We will certainly share your kind compliments with James. Thank you for choosing Hotel Boss, and we look forward to welcoming you back again! Sincerely, Hidayah | Hotel Boss Team
n***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
We had a really nice stay here! Check-in and check-out were both super smooth. Special thanks to Nelson at the reception for being so friendly and helpful. We were also given complimentary early check-in and late check-out, which was such a nice gesture and made our stay even better. The location is great and very convenient, and the room was clean and comfortable. Overall, we really enjoyed our stay and would definitely come back!
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Accommodation's Reply
06 Nov 2026
Dear Guest, Thank you for your wonderful feedback. We are delighted to know that you had an enjoyable stay and that both your check-in and check-out went smoothly. It is also lovely to hear that you appreciated the complimentary early check-in and late check-out, as well as our convenient location and the cleanliness and comfort of your room. A special thank you for recognising Nelson’s friendly and helpful service. We will be sure to share your kind compliments with him. We truly appreciate your support and look forward to welcoming you back to Hotel Boss! Sincerely, Hidayah | Hotel Boss Team
Jonas W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 1 week(s) ago
Yi Ren at the front desk provided us with amazing service and made us feel welcomed. We arrived earlier than scheduled and he let us check-in early and even gave us an upgrade! But the shops around the hotel are a little dodgy to put it kindly, like the money changer that gave me stink-eye for asking a simple question, which creates a sketchy atmosphere whenever walking to the lobby. As for the room, it's well maintained, with no issues about the cleanliness. However, the walls are thin so you may hear neighbouring guests and even running pipe water. The problem is amplified by the other guests that are very rude, inconsiderate, and loud. The lobby and common areas are bustling with these types of guests 24/7. Hope the hotel can implement procedures to control these guests as they besmirch this otherwise amazing hotel. Would recommend for solo-travellers that want an affordable option, but would not recommend for families.
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Accommodation's Reply
04 Nov 2026
Dear Jonas, Thank you for taking the time to share such detailed feedback. We are delighted to hear that Yi Ren made a great impression with his warm service and that you appreciated the early check-in and room upgrade. We will certainly share your kind recognition with him. We are also pleased that you found your room clean and well maintained. At the same time, we are sorry that the noise from neighbouring rooms and common areas affected your comfort. We understand how important a peaceful environment is, and we will share your comments with the relevant teams to reinforce our attention to guest comfort and consideration in shared spaces. We also regret that some of your experiences in the surrounding area left you feeling uncomfortable. While these establishments operate independently of the hotel, we appreciate you bringing this to our attention. Thank you again for recognising Yi Ren and for your valuable feedback. We hope to have another opportunity to welcome you back and provide you with a more comfortable experience. Sincerely, Hidayah | Hotel Boss Team
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
An unforgettable experience staying here. Access to transportation is very easy.
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Accommodation's Reply
04 Nov 2026
Dear Guest, Thank you for your lovely feedback! We are delighted to know that you had an unforgettable stay with us and found it easy to get around Singapore with the convenient access to public transportation. It was our pleasure having you at Hotel Boss, and we hope to welcome you back again for another memorable stay on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
V***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Amin is a very nice frontliner.
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Accommodation's Reply
30 Oct 2026
Dear Guest, Thank you for your kind review. We are delighted to hear that you had a pleasant stay and that Amin made a positive impression with his warm and friendly service. We will certainly share your compliments with Amin. Your appreciation means a lot to our team, and we hope to welcome you back to Hotel Boss again soon. Sincerely, Hidayah | Hotel Boss Team
A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
I am thankful for James, the hotel receptionist, for providing me the greatest service and assistance. I will tell all of my friends to choose this hotel next time. Once again, thank you.
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Accommodation's Reply
03 Nov 2026
Dear A***s, Thank you for your wonderful feedback and recommendation. We are truly delighted to hear that James provided you with excellent service and assistance throughout your stay. Your kind recognition will certainly be shared with him, and we are sure he will be encouraged by your compliments. Thank you for recommending Hotel Boss to your friends. We look forward to welcoming you back on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
N***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Convenient location, super friendly staff, but the rooms are too small, which seems to be a common issue with Singapore hotels!!! Convenient for getting around.
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1 people find it helpful
Accommodation's Reply
30 Oct 2026
Dear Guest, Thank you for sharing your experience with us. We are pleased to know that you enjoyed our convenient location and found our team very friendly and welcoming. We understand your comments regarding the room size. As space can be limited in Singapore, our room dimensions are indicated on the booking platforms to help guests make an informed choice before booking. We appreciate your feedback and hope to have the opportunity to welcome you back to Hotel Boss for another pleasant stay. Sincerely, Hidayah | Hotel Boss Team
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
James is very friendly and helpful. He helped me with check-in and check-out. Overall very nice!
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Accommodation's Reply
02 Nov 2026
Dear K***a, Thank you for sharing your lovely feedback. We are delighted to hear that you had a very pleasant stay with us. It is especially rewarding to know that James made a positive impression through his friendly and helpful assistance during your check-in and check-out. We will be sure to share your compliments with James. We look forward to welcoming you back to Hotel Boss for another enjoyable stay. Sincerely, Hidayah | Hotel Boss Team
T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The hotel lobby is spacious, elegant, and smells wonderful. The staff are enthusiastic. We were able to upgrade the room. The room is well-equipped, clean, and cozy. The location is convenient for getting around, eating, and having fun. Highly recommend 👍🏻
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1 people find it helpful
Accommodation's Reply
27 Oct 2026
Dear Guest, Thank you for your lovely review and recommendation! We’re delighted that you enjoyed our welcoming lobby, clean and comfortable room, and convenient location. It’s also wonderful to know that our team made a positive impression and that you appreciated the room upgrade. We truly appreciate your kind words and look forward to welcoming you back to Hotel Boss on your next visit to Singapore! Sincerely, Hidayah | Hotel Boss Team
Sharis y.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Staying here for 1 night, it is really incredible service from front desk Andrew👍🏻. He knows we are here for the Bigbang concert, he suggested we can check out late for the next day, really appreciate your service, keep it up, thanks Andrew✨
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Accommodation's Reply
21 Oct 2026
Dear Sharis, Thank you for your lovely feedback! We are delighted to hear that Andrew made your stay extra special with his thoughtful suggestion of a late check-out, especially during your visit for the BIGBANG concert. Your kind words will certainly be shared with Andrew, and we are glad his attentiveness made a positive difference to your experience. We hope you had an amazing time at the concert and look forward to welcoming you back to Hotel Boss on your next visit to Singapore! Warm regards, Hidayah | Hotel Boss Team
T***o
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The room was smaller than I expected, but it was fully equipped.
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Accommodation's Reply
21 Oct 2026
Dear Guest, Thank you for sharing your feedback with us. We are glad to know that you found the room well-equipped, although it was smaller than you expected. Our room dimensions are listed on our booking platforms to help guests make an informed choice when selecting their accommodation. We appreciate your feedback and hope to welcome you back to Hotel Boss on your next visit to Singapore. Warm regards, Hidayah | Hotel Boss Team
Number of reviews per page
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40