A pleasant, simple hotel, the place is clean, the staff is friendly, the location is strategic from the city center, one of the best hotel recommendations for the city of Mataram, next time I will definitely come here again.

The facilities are in accordance with the price and overall the service is friendly.

Strategic location... Friendly staff... The food suits our taste... The service is really good.

The staff is very friendly, but the room is sadly a bit smelly.

Friendly staff, hotel close to the city, tourist attractions close, close to the mall, easy to find food, strategic location, clean and fragrant rooms.

Good location. The room was not very clean, the bed cover, sheets, and pillowcases were shabby and faded, the towels were torn, the bathroom door was stuck, the Wi-Fi was intermittent, the water gallon was empty, there was no water heater or coffee maker, it was dark, there was no elevator, and it was not worth the price/it was too expensive. But the AC was cold and shivering, and the bonus was the smoke from people burning trash in the morning and evening in the neighborhood... I'm sorry.

There were numerous stains on the edges of the walls and the window covering tray. There were numerous burn marks on the edges of the tables in the room from cigarette burns.

Comfortable, quiet, safe, friendly staff

The hotel staff was friendly and responsive when needed, especially the front desk representative, Ms. Agis. From Bangsal Harbor, you can easily get a Grab or GoCar ride, with fares ranging from around 160,000 Rupiah.

The hotel staff is very friendly, evening check-in is still available.

The hotel staff is friendly, the food is good, it's clean, I will come back here again... I recommend it for the price.

Clean, close to the city so it's easy to find places to eat, the price is also cheap, the service is good and friendly, it's recommended to try staying here first.

The staff is very helpful and facilitative

Clean, friendly staff, close to the city center, you can go shopping at Epicentrum Mall, it can be a place to stay for a vacation to Lombok, any destination is suitable for a place to rest, the hotel is good, the price is quite cheap, close to culinary places so if you are looking for food it is not far

The room is dirty, the sheets smell

The hotel room is too small and there is no place to put things. And the hanging place is not ideal because it is placed in the corner above the table. The sheets look shabby and not white enough. The curtains look less clean with lots of stains. There are too few bathroom tissues. There needs to be a room phone so that if you ask for help it is easier without having to walk to the reception. The wifi is good and smooth, the food is quite tasty, but there is not enough variety and there are no fruits and vegetables.

I really like staying here, the receptionists are very busy, the breakfast is delicious, the room is clean, the AC is cold, and there is free drinking water too.

The hotel staff were very friendly and always helpful. Thank God, my family and I were very satisfied.

Good, but no restaurant and bathrooms need cleaning

The right corner of the bed was so dirty that there were animals in it, the brown sheets looked like they hadn't been changed by the previous guest because there was hair under the blanket in the left corner, the wifi password on the key was wrong so we couldn't use it, that's not a big deal, but please pay attention to cleanliness, especially the bed.