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Traveler Reviews Grand Jamrud 2 Hotel
Number of reviews per page
20
20
40
40
Customer reviews
S***a
8.5
/10
Reviewed 2 week(s) ago
Booked for 1 single queen bed but got a twin bed room, so disappointed. The reception easily said that the 1-bed room was full when there was an empty parking slot and rarely seen people that day. It's impossible that the room I paid for was unavailable.
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MM
Marlina M.
6.8
/10
Reviewed 3 week(s) ago
The air in the room is a bit dusty, so I'm sneezing.
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J***o
9.4
/10
Reviewed 22 week(s) ago
Good, the service of the staff is polite and trustworthy.
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Accommodation's Reply
25 Nov 2025
Thank you very much for choosing to stay here. We hope you had a pleasant stay. Please feel free to come back again whenever you need a place to stay.
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B***i
Staycation
9.7
/10
Reviewed 27 week(s) ago
The staff are very friendly and polite.
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Accommodation's Reply
25 Nov 2025
Thank you very much for choosing to stay at our hotel. We hope you enjoy our service. We welcome any feedback or suggestions to improve our service in the future.
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MS
Muhrim S.
10.0
/10
Reviewed 40 week(s) ago
Very comfortable and nice when with family
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TW
TEGUH W.
5.9
/10
Reviewed 41 week(s) ago
The hotel is located in the city center but it smells and is dusty, the atmosphere is like horror because the building is old... I will think again about staying at this hotel.
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5 people find it helpful
Accommodation's Reply
25 Nov 2025
We apologize for any inconvenience this may have caused. The management of Grand Jamrud 2 Hotel is always committed to providing the most comfortable experience for our guests. Thank you.
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M***D
10.0
/10
Reviewed 51 week(s) ago
The best service 🤍 Fragrant, clean, comfortable.
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1 people find it helpful
N***h
9.4
/10
Reviewed 63 week(s) ago
Comfortable and quiet, close to town
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1 people find it helpful
MP
Myusuf P.
6.2
/10
Reviewed 63 week(s) ago
It's quite good, cheap and good too, close to the city
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N***h
Business
9.4
/10
Reviewed 67 week(s) ago
The hotel is comfortable, so you can really sleep soundly. Also in the city center, near 2 malls, just walk. Looking for food is also just walking.
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2 people find it helpful
N***h
9.1
/10
Reviewed 73 week(s) ago
The room is nice, the staff is friendly when we meet them, it is close to the city center so we can just walk. The atmosphere is calm. I will stay there again next time I go to SMD
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4 people find it helpful
A***i
5.0
/10
Reviewed 90 week(s) ago
Old building, rooms have many deficiencies.
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6 people find it helpful
A***i
Business
8.5
/10
Reviewed 91 week(s) ago
The location is very good, close to the city center, close to the mall, directly behind the hotel, Ole' Center and the road to get there is a bit close to the Mahakam River tourist pier. Close to entertainment venues. There are just lots of small animals running around when the lights are turned off.
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S***I
Business
6.3
/10
Reviewed 93 week(s) ago
Sorry in advance, I was very disappointed when I saw that the condition of the bedroom and bathroom did not match my expectations, there was a lot of dust everywhere. Before I rest I have to clean up first. 🙏.
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5 people find it helpful
A***s
6.5
/10
Reviewed 95 week(s) ago
The staff is friendly but the receptionist is not very friendly, I don't really like it, the rooms don't match the high school, the price is superior, the price is expensive but the room isn't very clean, the water is also damaged.
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6 people find it helpful
I***u
Staycation
10.0
/10
Reviewed 96 week(s) ago
Very comfortable and extraordinary.
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RP
Reza P.
9.7
/10
Reviewed 106 week(s) ago
Tempat yang nyaman. Tenang. Penuh kenangan.
1 people find it helpful
ts
tri s. a.
8.8
/10
Reviewed 112 week(s) ago
Lokasi strategis dekat kota dan bagus kamarnya, tetapi karena bangunan lama aroma kamarnya kurang wangi. Kamar mandinya kurang, tidak ada air panasnya.
2 people find it helpful
ce
chrisensiana e. p.
8.5
/10
Reviewed 123 week(s) ago
Clean rooms, good service, I ordered non-breakfast but was still given breakfast even though it was only bread and some steamed cakes, fruit and fried foods. Worth the price 👍🏻.
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2 people find it helpful
PK
Petrus K. N. D. S.
8.5
/10
Reviewed 124 week(s) ago
Cheap hotel, not bad for solo traveling all day outside, just enter the hotel from midnight to morning.