S***a

Leisure

8.8

/10

Reviewed 7 day(s) ago

The hotel's strategic location is close to tourist attractions, restaurants, minimarkets, and gas stations. The hotel staff is friendly and helpful. It's a great place to rest during your Puncak vacation.

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Accommodation's Reply

05 Jun 2026

Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay. Your compliments motivate us to continue providing the best service. We hope to welcome you back to Hotel Gerbera again.

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Elisna D.

10.0

/10

Reviewed 3 week(s) ago

Thank God, my staycation at this hotel was very comfortable. There were no shortcomings, everything was perfect, and nothing scary. It's close to everything, and finding food outside is easy. I'm not disappointed.

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Accommodation's Reply

26 May 2026

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Sugiyanto

10.0

/10

Reviewed 5 week(s) ago

The hotel was very comfortable in every way, clean, and the staff were all friendly. The food was delicious, made easy with room delivery. The hotel is close to tourist attractions and restaurants. I have no regrets staying here. I will definitely return to this hotel next time.

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1 people find it helpful

Accommodation's Reply

17 May 2026

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Putri D. H.

9.1

/10

Reviewed 5 week(s) ago

The hotel staff was incredibly friendly, and the hotel itself was nice. It's just a shame there weren't any towels for the bathroom. So far, everything has been very satisfying. The best part is that the staff are all truly friendly.

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2 people find it helpful

Accommodation's Reply

17 May 2026

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M***r

Staycation

6.8

/10

Reviewed 6 week(s) ago

The AC isn't cold, it's just a blower. The toilet isn't very clean.

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Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will work to improve. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next vacation.

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Lailatussyifa

Staycation

9.7

/10

Reviewed 6 week(s) ago

I love the view and the morning ambiance.

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Accommodation's Reply

17 May 2026

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R***a

Transit

6.7

/10

Reviewed 7 week(s) ago

Stayed in a standard room, but unfortunately, towels and amenities weren't provided upon arrival. Hopefully, things will improve in the future.

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Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team will make improvements. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.

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h***y

Transit

6.7

/10

Reviewed 7 week(s) ago

Sleep on top with a water heater that doesn't work, bed sheets that don't smell good. It's worth the price.

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2 people find it helpful

Accommodation's Reply

28 Apr 2026

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Pipit 1.

10.0

/10

Reviewed 7 week(s) ago

I've stayed here several times, it's really amazing, the best according to request.

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Accommodation's Reply

28 Apr 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words motivate us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.

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R***a

Transit

6.5

/10

Reviewed 8 week(s) ago

For a hotel price of almost 500, it doesn't seem appropriate, but thank you.

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Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely review! We are delighted to hear that you had a positive experience with us. We apologize for any shortcomings and assure you that our team is working to improve and rectify them. We hope to welcome you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera on your next vacation.

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FAKHRUR R.

Staycation

10.0

/10

Reviewed 8 week(s) ago

Overall, it's satisfactory, strategically located close to everywhere, the food is delicious, the staff are friendly.

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Accommodation's Reply

28 Apr 2026

Thank you very much for your valuable feedback. We are delighted to hear that you enjoyed your stay. Your kind words encourage us to always strive to provide the best possible service. We look forward to welcoming you back to the Gebera Hotel.

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H***a

8.5

/10

Reviewed 8 week(s) ago

Good location, quite spacious room

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Accommodation's Reply

28 Apr 2026

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FAKHRUR R.

Staycation

9.7

/10

Reviewed 8 week(s) ago

Thank God, I had a memorable stay at the Gerbera Hotel. The pool is large, the food is delicious, and the service is friendly. The only thing that needs to be improved is the cleanliness of the room, especially the mineral water bottle, dust, tissues, and ants under the bed. Overall, everything was good. Thank you for everything.

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Accommodation's Reply

28 Apr 2026

Thank you so much for your lovely compliments! We are delighted to hear that you had a wonderful experience at our hotel. We apologize for any shortcomings and assure you that our team is working to resolve them. We look forward to welcoming you back again for an even more comfortable experience. We look forward to welcoming you back to Hotel Gerbera for your next stay.

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Agus P.

9.4

/10

Reviewed 8 week(s) ago

It's perfect for those just wanting to visit Dairyland Farm Theme Park, which is within walking distance from the accommodation. The atmosphere is also peaceful.

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28 Apr 2026

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Verified Traveler

Staycation

9.7

/10

Reviewed 9 week(s) ago

This is my second stay at Gerbera. So far, the rest is good, the food is delicious, and the hotel is easily accessible from the main road. Good job, Gerbera.

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28 Apr 2026

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N***r

9.4

/10

Reviewed 9 week(s) ago

Unfortunately, there's only one downside: the TV isn't a smart TV. Everything else is worth it.

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Accommodation's Reply

28 Apr 2026

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Verified Traveler

9.1

/10

Reviewed 9 week(s) ago

The staff was very friendly. They even carried my suitcase, which was excellent service for the price. The breakfast, however, wasn't very varied. I stayed there for two days and it was always fried rice every morning, but it was delicious.

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28 Apr 2026

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a***u

Staycation

9.7

/10

Reviewed 10 week(s) ago

Family friendly hotel, good access.

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Accommodation's Reply

31 Mar 2026

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Rika R.

10.0

/10

Reviewed 10 week(s) ago

The hotel staff was very friendly, the service was satisfactory, the atmosphere was comfortable, and the place was clean. Easy access and close to restaurants and the highway, so it was close to everything. Most impressively, I rushed to check out and left something behind, but the staff patiently and kindly delivered it to my address. Oh my gosh, thank you so much.

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Accommodation's Reply

31 Mar 2026

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d***i

10.0

/10

Reviewed 11 week(s) ago

For whatever reason, this is the best hotel, and the service is top-notch. It's no lie, I don't regret my staycation here.

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Accommodation's Reply

31 Mar 2026

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Hotel Gerbera

Overall Ratings & Reviews Hotel Gerbera

8.5

8.6

8.1

8.7

8.7

Traveler Reviews Hotel Gerbera