MI
Mohammad I.
5.4
/10
Reviewed 9 week(s) ago
1. The location is right on the main road, very close to the Ubung terminal... that's the only positive; the rest is rubbish.
2. The service and facilities are terrible. I was forced to upgrade because the room I had booked was taken, and I was told to pay for the upgrade. And it didn't stop there, I wasn't given towels or toiletries, claiming I had to pay again, and it was just the room. And when I checked out, the staff seemed drunk, and I wasn't even served. I woke them up almost 10 times and they told me to be quiet. This is the worst part. I'd rather not stay here. I don't recommend it at all.
3. The cleanliness looks spotless, but once you're inside, you'll find cockroaches sleeping with you on the bed. This is just awful.
I feel sorry for the owner of this hotel. The location is great, but the staff are so unfriendly, how can this hotel possibly thrive?
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