
luciana M.
Transit
8.2
/10
Reviewed 3 week(s) ago
Room very clean, spacious but no lift. If you're traveling with heavy luggage (like us), it's really hard to bring upstairs. The rest are okay.
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Accommodation's Reply
14 Aug 2026
Dear lucian M,
Thank you for taking the time to share your thoughtful feedback. We are truly delighted to learn that you found your room very clean and spacious, and we appreciate your positive recognition of these aspects of your stay.
We have carefully noted your comment regarding the absence of a lift. As a heritage conservation building in the heart of Little India, we are unable to install an elevator in order to preserve the original architectural charm of our property. We fully understand the challenges this may pose for guests traveling with heavy luggage. Please know that our 24-hour front desk team is always available and happy to assist with carrying luggage up and down the stairs upon request. We sincerely regret if this assistance was not offered or utilized during your stay, and we will reinforce this protocol with our team to ensure future guests receive the support they need.
We are glad that, aside from this, everything else met your expectations. It was our pleasure to host you, and we hope to welcome you back for another comfortable stay in the heart of Little India.
Warmest regards,
The Management of Check-Inn @ Little India



