The staff is very friendly and helpful!

Worst hotel ever checked in Ask for extra blankets, no Room fan not working, aircond had to wait until it got colder No aircon remote, no tv remote 3 dead cockroaches under the bed No daily cleaning I regret checking in here It's so scary to get rid of

Budget hotel but 5 stars comfortable Check-in 21 June 2026, 1 night. Stayed here because I wanted to register my sister for poly tomorrow, the location is really close. The best: The room is spacious & clean - tidy, no musty smell. The aircon is cool, sleeps well. Complete facilities - fast Wifi, hot water, TV, all functions ✓ Staff 10/10 - good & friendly, easy to deal with. Check-in was smooth too. Strategic area - lots of restaurants & amenities nearby. Easy to find last minute items.

The staff was very friendly and accommodating.

Towel smell, room was cool, good hot water.

super best hotel kuala terengganu. all facilities are close. big room. cool room. nora gives 10 stars

No parking! I had to pay an extra RM35 for the paid parking beside the building for 3 days. And no elevator! I was with my 60-year-old mom and had to go upstairs. The air conditioner's temperature couldn't be set; there was no remote, no buttons, and no switch.

The staff was very friendly and accommodating.

Excellent 👍🏼.. Very spacious hotel

The hotel is located right in the middle of Kuala Terengganu city, I booked a room with a queen bed, the room is very spacious and has a bathtub (but the bathtub doesn't have a sink cover) .. satisfied .. I can book again at Hotel Kenangan later

Although it is a 2 star hotel, the rooms are worth the price and the staff are good. Clean and there are facilities close to the hotel. Only parking is a little difficult because it is in the city.

Stayed at this hotel twice. The hotel staff service was very good. There was no downstairs. Everyone had to go up the stairs. The first time staying in family room no. 103 on the 1st floor. The room was a bit dull but clean. There was a closet, prayer mat, bath towels, bath soap, drinking water & tissues provided. Clean water. The second time family room no. 204. The room and bathroom were clean. It was very comfortable this time but there was no closet, water heater provided. The room was on the 2nd floor. It was tiring to go up the stairs because the elevator was broken. I hope the hotel can fix the elevator for the convenience of the guests. I have booked a family room for the 3rd time. I hope it is better than the first & 2nd time.

The staff is okay, only the fan is broken, the TV doesn't give a remote, even after asking they just said there is no remote. After that, what is the TV for?. And then there are bed bugs on the mattress, ewwww.

The room is quite large, the aircon is okay, the bathroom has no problems but there is also something that I feel is not comfortable, namely after taking a shower, the waterproofing may not be good, causing water to seep into the room. Although not much, it is quite annoying. If the management can solve this problem, this hotel with a strategic location is the best.

The elevator needs to be repaired. The elderly are unable to use the stairs.

Location is good and the room is clean.

For me, the prices did not fit with the services provided. Maybe can reduce price or change bed for new one.

Be prepared to pay for additional parking fees of rm 12 due to hotel doesn't have its own parking as what is stated in the apps.

Strategic location, clean and spacious room... really worth it!

The room is spacious and comfortable but a bit dusty. Bath towels have rust and shower curtains. Everything else is fine