Cahya T. G.

Staycation

10.0

/10

Reviewed 2 day(s) ago

One of the best and most comprehensive resorts in terms of amenities. Very friendly and helpful service in every area. Thank you for the welcome note. The rooms are clean, fragrant, and the breakfast is very varied. A suggestion might be to expand the swimming pool. Suitable for couples or families with many room options for a staycation. Very good place JSI

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Accommodation's Reply

05 Jun 2026

Dear Ms./Mrs. Cahya T. G., This is a message from jsi resort Megamendung. We would like to express our sincere gratitude for your feedback. We are delighted to know that you enjoyed your stay at jsi resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to jsi resort Megamendung for another memorable stay in the near future. Sincerely, jsi resort, Ganjar Laksmana General Manager

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N***a

9.4

/10

Reviewed 3 day(s) ago

Overall, it's good and convenient. However, the shuttle service really needs to be increased. Since the hotel is large and has many rooms, there's definitely not enough shuttle buses with only 1-2. And there's no way to call one directly. You have to tell the staff, if you can even find them.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, This is a message from JSI Resort Megamendung expressing our deepest gratitude for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback are very important to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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Rihar A.

10.0

/10

Reviewed 3 day(s) ago

Sundanese proverb "Tiis hate herang mata". From check in to check out the service is okay. Will come back here again to try other room types. Thank you JSI for the short vacation ☺️

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Accommodation's Reply

05 Jun 2026

Dear Mr. Rihar, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a lot to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to JSI Resort Megamendung for another memorable stay in the near future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 4 day(s) ago

The staff was very friendly, and check-in was easy and fast. The accommodation is very kid-friendly, with plenty of activities for children, including an outdoor playground, mini zoo, swimming pool, and an indoor playground within the restaurant. I'll definitely be returning here with my family next time. ☺️

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our feedback. We are delighted to hear that you enjoyed the many children's activities we offer. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager

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Diana A.

Staycation

10.0

/10

Reviewed 5 day(s) ago

When you want to check in, it's easy, the breakfast has a wide variety, you can go around and see many spots to take pictures.

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Accommodation's Reply

02 Jun 2026

Dear Diana A., This is a brief message from JSI Resort Megamendung Bogor. Thank you for your positive review. We are delighted to hear that our services were excellent and that all our staff provided the best possible service, from the food to the comfortable rooms. We believe that a comfortable and memorable stay begins with sincere service. We look forward to welcoming you again. Sincerely, Ganja Lakshmana, General Manager

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Wahyu G.

Leisure

9.3

/10

Reviewed 6 day(s) ago

A comfortable hotel in Puncak, as the route from Jakarta tends to be less congested (it's not on the main route). However, it's less suitable for those planning to explore other Puncak attractions, as the route up is narrow and involves many steep climbs.

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1 people find it helpful

Accommodation's Reply

05 Jun 2026

Dear Mr. Wahyu, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a lot to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We appreciate your feedback and hope to welcome you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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n***i

9.4

/10

Reviewed 6 day(s) ago

The resort is kid-friendly. The playground is large and spacious, and there's also an indoor playground. The resort's atmosphere is beautiful and peaceful. There are plenty of fun activities.

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Accommodation's Reply

05 Jun 2026

Dear Valued Guest, This is a brief message from JSI Resort Mega Mandung. Thank you for your review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun experience for the whole family, especially children, so they can enjoy their stay happily. We hope to welcome you and your family back again for another enjoyable experience. Sincerely, Ganja Lakshmana, General Manager

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D***i

9.1

/10

Reviewed 1 week(s) ago

It was fun... Anyway, our family was very happy to stay at JSI. Next, we want to try another type of room/villa.

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1 people find it helpful

Accommodation's Reply

30 May 2026

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R***i

Staycation

10.0

/10

Reviewed 1 week(s) ago

Overall, it's really good, worth staying.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

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P***i

6.8

/10

Reviewed 1 week(s) ago

The hotel staff was friendly, and the room was reasonably priced. The downside was that the bathroom water was cloudy after rain. The pool water filter system needs to be improved, as my child's swimsuit was pulled/sucked into the pipe. While trying to remove the swimsuit from the pipe, my child's finger was sucked into the pipe, and my husband's back was also sucked into the uncapped end of the water filter pipe placed in the pool, causing bruises. After I reported this to the hotel, they responded positively. Hopefully, it will be improved to make it safer for visitors, especially small children. And hopefully, the animals can be better cared for.

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Accommodation's Reply

02 Jun 2026

Dear Valued Guest, This is a message from JSI Resort Mega Mandung. Thank you for your review. We are pleased to hear that you found our staff friendly and the rooms to meet your expectations. We apologize for the inconvenience you experienced regarding the cloudy water after the rain and the incident with the pool filtration system involving your family members. The safety and comfort of all our guests is our top priority, and this feedback is taken very seriously by our management team to ensure all facilities function safely and to the highest standards. We appreciate you reporting these incidents to our team, and we are pleased to know that our response resolved the issues. Furthermore, we will forward your feedback regarding on-site animal care to the relevant team for evaluation and improvement. Thank you for your trust, and we look forward to welcoming you back for an even safer and more enjoyable experience in the future. Sincerely, Ganja Lakshmana, General Manager

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W***n

Staycation

10.0

/10

Reviewed 1 week(s) ago

The staff is friendly and responsive. They're child-friendly. Check-in took a while, and the queue wasn't clear; I was passed several times while waiting in line.

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Accommodation's Reply

02 Jun 2026

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E***a

Staycation

10.0

/10

Reviewed 1 week(s) ago

All the staff were very friendly and polite, and they were quick to respond to any room facility concerns. The food was delicious and varied.

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1 people find it helpful

Accommodation's Reply

02 Jun 2026

Dear Valued Guest, JSI Resort Megamendung is pleased to inform you of our wonderful review. We are delighted to hear that your stay was memorable and that you wish to return with your family. We are pleased that you enjoyed our diverse and delicious menu. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We look forward to welcoming you back on another special occasion. Sincerely, Ganja Lakshmana, General Manager

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N***i

Leisure

10.0

/10

Reviewed 1 week(s) ago

Very kids friendly, will come back again next time.

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1 people find it helpful

Accommodation's Reply

30 May 2026

Dear Valued Guest, JSI Resort Mega Mandung is pleased to inform you of our review. We are delighted to hear that you enjoyed the many children's activities at our hotel. We are committed to providing a fun-filled experience for the whole family, especially children, so they can enjoy their stay. We sincerely hope to welcome you and your family back again for another fun-filled experience. Sincerely, Ganja Lakshmana, General Manager

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V***y

10.0

/10

Reviewed 2 week(s) ago

It's always my husband and I's hotel of choice when we go to Puncak.

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2 people find it helpful

Accommodation's Reply

27 May 2026

Dear Valued Guest, Warm greetings from jsi resort Megamendung Bogor. Thank you for taking the time to share your experience during your stay at our resort. Your feedback is very meaningful to us and inspires our entire team to strive to provide the best possible experience for all guests. We are delighted that you enjoyed our services and facilities. All of us, from staff to management, welcome you back to our resort again in the future. Sincerely, Ganja Lakshmana, General Manager

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mimien

Transit

8.5

/10

Reviewed 2 week(s) ago

Because we arrived late at night and there was already an event in the morning, we didn't have time to take photos. I wanted to stop by again because it's close to the children's boarding school.

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1 people find it helpful

Accommodation's Reply

27 May 2026

Dear Ms. Mimeian D, Sincerely yours from JSI Resort Megamandung Bogor. Thank you for taking the time to share your experience during your stay at our resort. Your feedback is very valuable to us and inspires our entire team to strive to provide the best possible experience for all our guests. We are delighted that you enjoyed our services and facilities. All of us, from staff to management, sincerely hope to welcome you back to our resort in the future. Sincerely, Ganjar Lakshmana, General Manager

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s***i

Staycation

9.7

/10

Reviewed 2 week(s) ago

It was a truly wonderful stay. The staff is friendly, the surroundings are impressively beautiful, and the food is delicious with a wide selection. I'd love to stay here again next time. I'd definitely try the villa 🫢😍

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Accommodation's Reply

27 May 2026

Dear Valued Guest, This is a message from jsi resort Megamendung Bogor. Thank you for your positive review. We are delighted to hear that our services were excellent and that all our staff provided the best possible service, from the food to the comfortable rooms. We believe that a comfortable and memorable stay begins with sincere service. We look forward to welcoming you again. Sincerely, Ganjar Laksmana, General Manager

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N***a

10.0

/10

Reviewed 2 week(s) ago

Glamping here was fun. Next time, I'd recommend a riverside room or one with a private pool (hammer type). The service was also excellent. There was a problem with the room, but the staff quickly resolved it. Since our glamping included breakfast, the food served was varied, but the side dishes were a bit salty, so that could be improved. Thank you 😊🙏🏻

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2 people find it helpful

Accommodation's Reply

22 May 2026

Dear Valued Guest, Warm greetings from jsi Megamendung Bogor Resort. Thank you for your positive review. We are delighted to hear that our service was excellent and all our staff provided the best possible welcome, from the food to the comfortable rooms. We believe that a comfortable and enjoyable holiday begins with sincere service. We sincerely hope to have the opportunity to welcome you again. Sincerely, Ganja Lakshmana, General Manager

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L***a

8.5

/10

Reviewed 2 week(s) ago

The rooms are clean, the service is good and friendly. Hopefully, there will be more games at lower prices in the future.

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Accommodation's Reply

22 May 2026

Dear Valued Guest, This is a message from JSI Resort Megamendung. Thank you very much for your feedback. We are delighted to hear that you enjoyed your stay at JSI Resort Megamendung. Your support and positive feedback mean a great deal to us, and our goal is always to provide comfortable stays and memorable service to all our guests. We greatly appreciate your feedback and look forward to welcoming you back to JSI Resort Megamendung for another memorable stay in the future. Sincerely, JSI Resort, Ganja Lakshmana General Manager

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M***a

Leisure

10.0

/10

Reviewed 2 week(s) ago

It's really recommended, you have to come here.

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Accommodation's Reply

22 May 2026

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S***a

Leisure

8.5

/10

Reviewed 3 week(s) ago

The experience of staying here was very comfortable, I didn't expect to get free lunch, the menu was really delicious for lunch, the breakfast was just standard, but it was okay, it was replaced by lunch.

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Accommodation's Reply

20 May 2026

Dear Valued Guest, JSI Resort Megamendung is pleased to inform you of our excellent review. We are delighted to hear that you received outstanding service and were impressed by the friendliness of all our staff. We are glad that you enjoyed our diverse menu and delicious food. Your family's satisfaction is our pride. Thank you for your recommendation and trust in JSI Resort Megamendung. We hope to welcome you back for another relaxing stay. Sincerely, Ganja Lakshmana, General Manager

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