From check-in until 8 p.m., there were no towels or floor mats, with the excuse that the room was still in laundry. Clean towels should have been provided for guests when the room was ready for sale.

When I came in, there were no towels... The reason was that they were still in the laundry... I waited for a long time but they didn't come... Finally, I picked them up myself at the reception.

Towels are still taking a long time to be laundered. If possible, please increase the number of towels so guests don't have to wait. They haven't arrived until around 5:00.

Many of the curtain fabrics have holes/torns

The staff are very friendly and comfortable to stay there, and access to food is very easy to get.

One thing I was pleased about was the promotional price, but the bathroom needs improvement. There was no hot water, and there were no towels in the room; you had to ask for them at the front desk. However, the towels provided seemed new. On the plus side, there were plenty of eateries nearby, and the TV channels were excellent.

The room is clean, there is a lot of food around but it opens at 10 am, closes at 7 pm

The hotel staff was very helpful, but I can't comment on the room service and facilities.

The comfort was adequate, but the cleanliness was lacking. It was also our fault for not booking a non-smoking room. The downside was that there was a lipstick stain on the blanket and the room smelled of cigarettes, with no air freshener. The air conditioning and other things were fine.

The point is, I'm satisfied, it's always a favorite place for a staycation.

Decent budget friendly hotel for shuttle/transit purposes

The staff is friendly and the rooms are cleaned daily. Awesome.

The hotel staff is friendly and the rooms are cleaned daily, and there is plenty of access to food around the hotel, close to the city center and malls.

best place to stay in manado.

The hotel staff is friendly and helpful.

can be on the 5th floor there is a view

The staff is friendly, the rooms are cleaned daily, and the food is easily accessible and has plenty of options. It was a pleasant stay.

Thank you very much. Very helpful.

nice hotel.. but please I always stay here, the towels are never ready

The hotel staff is friendly and the location is very strategic.