8.6
Very Good
From 5,957 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.3

Location

8.9

Service and Facilites

8.5

People often mention about Hay Bandung
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Surroundings (172)
Bedroom (168)
Distance to City Center (165)
Ambiance (157)
Staff Friendliness (149)
Bathroom (138)
Accessibility (136)
Room Space (131)
Hotel Area (127)
Taste (119)
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Traveler Reviews Hay Bandung

Number of reviews per page
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40
Customer reviews
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
The room is very comfortable and quite spacious ❤️
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Overall hotel service is ok 👍 suggestion: towels can use more water absorbent material.
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1 people find it helpful
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is very strategic and comfortable. However, the Wi-Fi is a bit lacking.
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M***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The breakfast wasn't very tasty, with little variety. Refills took a long time, sometimes running out so you couldn't get any.
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M Taufan P. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Okay all for the hotel, keep it up
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R***u
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the hotel is clean, the food is delicious.
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E***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is very comfortable for family vacations and the location is very strategic.
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Shindilawati J. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
The hotel is comfortable, clean, I like the main entrance area of the hotel the most, it's really cute, there are lots of people selling old-school snacks.
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1 people find it helpful
K***a
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The place is small but comfortable,
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Try P. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 5 week(s) ago
The sheets were dirty, stained, and had liquid stains. The AC was leaking and noisy. Hopefully, things will improve.
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A***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Everything was great: the facilities, the food, and the service. However, guests should be aware that the rooms aren't soundproof. If possible, implement a quiet time from 10:00 PM to 7:00 AM to ensure other guests are comfortable and undisturbed. ❤️
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S***i
icon-origin-TRAVELOKA
7.7
/10
Reviewed 5 week(s) ago
The most important thing for this hotel is to pay attention to the towels, sheets, bedcovers, and all bathroom and bedding. Those that are worn or worn out should not be used. Replace them so that customers feel comfortable looking at them. It makes you uncomfortable to sleep. Especially the towels, oh my, I'm speechless. Replace anything that isn't worth it immediately. The AC in the room was hot, so I asked for a room change, but they didn't give me the information. I checked the app for availability. Finally, the staff came to fix it. It was very uncomfortable at night when there was a staff member to clean the AC first, even though it only took about 15 minutes. But honestly, it was uncomfortable. Laundry bags were also not available, so I had to call the staff first.
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2 people find it helpful
f***l
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Always come here and it's nice close to everywhere
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T***t
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The hotel staff is very friendly, I'm satisfied...
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G***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
The hotel's location is excellent. All the staff are very friendly and helpful if you encounter any problems.
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1 people find it helpful
i***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff is friendly and very helpful.
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1 people find it helpful
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Bagus P. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly, the food has a lot of variety.
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A***g
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Hotel location near a lot of restaurants, cafes, bakeries, shops, etc. You can find anything. We will be back again.
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A***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Very good, worth it, cheap prices, close to everywhere, because it is really in the heart of the city in Trunojoyo
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Nazlah N. L.
icon-Leisure
Leisure
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10.0
/10
Reviewed 8 week(s) ago
I loved staying here, it's close to everything. There are lots of places to eat nearby. The hotel is also comfortable.
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1 people find it helpful
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