The receptionist was utterly attentive, friendly, and extended his service beyond what was expected. It was a Chinese gentleman, I can’t remember his name. His service was simply exceptional.

The lights in the room are in different places. They can only be controlled from one side of the bed, where there's no electric plug.

One night was so comfy, clean bedsheet, towel and toilet. That's the main important thing when staying in a hotel. I will come back and recommend this hotel ❤️

Friendly staff, room clean, price ok, breakfast good, parking ok.

A comfortable and easily accessible hotel in the heart of Miri. Affordable prices and excellent service.

Yes, I give full mark ❣️ the staff are friendly and good environment. The rooms are clean and comfortable too🥰

The room is stayed have no view.

OK but didn't realise that there was no window. Crap.

The bed linen so smelly hapak. I can't event sleep. The room also Smell and no view.

Nice place for travellers and a bit from citu chores.

Friendly staff, satisfied with the room and ready parking space is a plus.

Second stay in this hotel, will stay again if visit to Miri in future.

Very comfortable and clean. Reception service was tip top. Location is also strategic. Definitely will be on my list if I visit Miri again!

We have a pleasant stay. Good value & strategic location. Basement carpark near to lift.

Good service, professional staff. clean hotel.

The room comfy & clean. Breakfast was awesome.

Convenient, with covered car parks though not enough, and safe as security is available all the time. Also going to room using lifts is only possible using keys. The cafe is very big to cater for all customers.

Only the guard and the receptionist greet me. The room service waiter and cabin attendant are good but I think they are shy to smile. Overall the room is very comfortable and clean. Air conditioned is good. Food is good too but limited variety.

Overall good, not disappointing.

Spacious, clean rooms, there's a newspaper. The breakfast is better which is at Imperial Permaisuri, Mall.