Green Batara Hotel

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Overall Ratings & Reviews Green Batara Hotel

Traveloka (3,394)
Other sources (8)
8.3
Very Good
From 3,394 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.8

Service and Facilites

8.2

People often mention about Green Batara Hotel
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Distance to City Center (74)
Accessibility (68)
Bedroom (66)
Ambiance (60)
Surroundings (59)
Bathroom (59)
Staff Friendliness (58)
Room Space (57)
Hotel Area (48)
Wifi (45)
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Traveler Reviews Green Batara Hotel

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Customer reviews
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Diana Y.
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10.0
/10
Reviewed 6 day(s) ago
During my 2-day stay, it was quiet because the strategic location is close to Ciwalk, just a short walk away.
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1 people find it helpful
Accommodation's Reply
26 Jun 2026
Dear Diana, Thank you for your excellent rating and positive review of Green Batara Hotel. We are delighted to hear that you enjoyed our hotel's convenient location, which made your travels easier. Guest satisfaction is our top priority, and your appreciation motivates our entire team to continue striving to provide the best service. We appreciate you choosing Green Batara Hotel as your accommodation. We hope to welcome you back for another memorable stay. Sincerely, Wilman Purnama Alam | General Manager
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Diana Y.
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10.0
/10
Reviewed 6 day(s) ago
Strategic location, friendly receptionists. Breakfast can be taken away for travel supplies.
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Accommodation's Reply
26 Jun 2026
Dear Diana, Warm regards from Greenbatara Hotel Bandung. Thank you for taking the time to share your experience at Greenbatara Hotel Bandung. We are delighted to hear that you enjoyed the hotel's excellent location, the friendliness of the reception staff, and the breakfast with takeaway options. Your compliments motivate our entire team to strive for the best possible service for all guests. We look forward to welcoming you back on your next stay and providing you with another memorable, or perhaps even better, experience. Sincerely, Wilman Purnama Alam | General Manager
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Willy F.
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Medical
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9.7
/10
Reviewed 1 week(s) ago
Strategic location, worth it for that price, friendly staff, quite clean and comfortable, breakfast is ready at dawn, suitable for us who have to go out early in the morning.
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Accommodation's Reply
26 Jun 2026
Dear Mr. Willy F., This is a brief message from Greenbatara Hotel Bandung. Thank you for your kind review and perfect rating for Greenbatara Hotel Bandung. We are delighted to hear that you enjoyed the hotel's excellent location, the friendly service from our team, the cleanliness and comfort of the rooms, and the early breakfast served, which was convenient for your activities even if you had to return home early. Your satisfaction is a joy and motivates our entire team to continue striving to provide the best service to all our guests. We hope to welcome you back to Greenbatara Hotel Bandung on another occasion. We wish you a safe journey and look forward to welcoming you again. Sincerely, Wilman Purnama Alam | General Manager
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Hendrafransisko
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5.3
/10
Reviewed 1 week(s) ago
The room, bathroom area, and entrance were very smelly, and the sheets were very worn.
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Accommodation's Reply
26 Jun 2026
Dear Mr. Hendra Francisco, Warm greetings from Greenbatara Hotel Bandung. Thank you for taking the time to review and provide feedback regarding your stay. We apologize for the inconvenience you experienced, particularly regarding the condition of the bathroom, the unpleasant odor in the room, and the linens not meeting your expectations. This feedback is very important to us, and we have immediately informed our housekeeping team to assess and improve the cleanliness of the room and maintenance standards to prevent such incidents from happening again. We greatly appreciate your comments, which form the basis for our evaluation to continuously improve the quality of our services and hotel facilities. We sincerely hope that you will give Greenbatara Hotel Bandung the opportunity to provide you with an even better stay on your next visit. Sincerely, Wilman Purnama Alam | General Manager
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M***M
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Business
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10.0
/10
Reviewed 2 week(s) ago
Very comfortable and affordable with city center and Cihampelas mall.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our sincere gratitude for your excellent rating and positive review. We are delighted to hear that you enjoyed our convenient location, which made your travels easier. Guest satisfaction is our top priority, and your compliments motivate our entire team to continue striving for the best possible service. Thank you for choosing Green Batara Hotel as your accommodation. We look forward to welcoming you back for another memorable stay. Sincerely, Wilman Purnama Alam | General Manager
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A***a
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7.9
/10
Reviewed 2 week(s) ago
The room wasn't clean, far from the photos shown in the app. The walls were covered in mold. The bathroom was dirty and slippery, as if it hadn't been cleaned, and towels weren't provided.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to inform you that we appreciate you taking the time to share your experience with us. We sincerely apologize that the condition of your room did not meet your expectations, particularly regarding the cleanliness of the room, the condition of the walls, the cleanliness of the bathroom, and the lack of towels upon arrival. This is certainly not the standard of service we strive to provide to all our guests. We have forwarded your feedback to our housekeeping and maintenance teams for immediate assessment and improvement, including cleanliness, room maintenance, and the process of inspecting room amenities before guest arrival. Thank you for your feedback and suggestions. We greatly appreciate your input in improving the quality of our service. We sincerely hope to have the opportunity to welcome you back to Green Batara Hotel Bandung again for a more comfortable and pleasant stay. Sincerely, Wilman Purnama Alam | General Manager
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Aisyah D. P.
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10.0
/10
Reviewed 3 week(s) ago
My first time staying in Bandung, I immediately got a hotel as good as this. Green Batara, thank you so much for upgrading my room to a premium room at no cost. The view from the hotel is amazing, and the breakfast is also very varied. It really gave me the best experience in Bandung 🫶🏻
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Accommodation's Reply
08 Jun 2026
Dear Mr. Aishah D.P., Sincerely, Greenbatara Hotel Bandung. We respectfully express our deepest gratitude for choosing Greenbatara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to enjoy our excellent service and friendly hospitality once again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Junita C.
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
The room was okay, clean, the hot water was fast and plentiful, the sink was big, but it was a shame the AC wasn't cold. The food was okay, all delicious.
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Accommodation's Reply
04 Jun 2026
Dear Ms. Junita, Sincerely yours, Green Batara Hotel Bandung. We respectfully express our deepest gratitude for choosing Green Batara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for the air conditioning issue in your room; we have already informed the relevant department. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to receive our best service and friendly hospitality again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Tegar D.
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8.6
/10
Reviewed 5 week(s) ago
In room 404, I had trouble closing the bathroom door and the AC wasn't cold enough. However, after requesting a room change, I was moved immediately and thankfully without any hassle. So, I think the service is good. Regarding the breakfast menu, I think it needs a few additions to make it more appealing and I recommend it, as I've stayed at two Batara hotels and the breakfast menu has always been the same. Otherwise, it's fine and good.
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Accommodation's Reply
04 Jun 2026
Dear Mr. Tegar, Sincerely, Greenbatara Hotel Bandung. We respectfully express our deepest gratitude for choosing Greenbatara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for the air conditioning issue in your room; we have already informed the relevant department. It has been an honor and a pleasure for us to provide you with a memorable stay. We look forward to your return and the arrival of your loved ones to enjoy our excellent service and friendly hospitality once again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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Verified Traveler
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Leisure
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7.0
/10
Reviewed 6 week(s) ago
We stayed in rooms 809 & 811. The location is strategic right across from Ciwalk, the breakfast was delicious but the appearance was less than appealing, the cleanliness of the room needs to be improved. The sheets & bed cover need to be replaced because they are moldy, the walls of the room should be repainted, the AC in room 811 was leaking.
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2 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our deepest gratitude for your choice of Green Batara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive review and experience with us. We apologize for any inconvenience you may have experienced; I have forwarded your matter to the relevant department. We are honored and delighted to have provided you with a memorable stay. We sincerely hope that you and your family will return to enjoy our excellent service and friendly hospitality again. We wish you and your family good health and happiness always. Sincerely, Wilman Purnama Alam | General Manager
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S***i
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8.5
/10
Reviewed 6 week(s) ago
My favorite hotel during transit in Bandung. Close to Ciwalk.
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1 people find it helpful
Accommodation's Reply
04 Jun 2026
Dear Valued Guest, Green Batara Hotel Bandung extends a warm welcome to you. We sincerely thank you for choosing Green Batara Hotel Bandung as your accommodation during your stay in Bandung. We appreciate you taking the time to share your positive feedback and experiences. Providing you with a memorable stay is our honor and pleasure. We look forward to welcoming you, your family, and friends back again to enjoy our excellent service and warm hospitality. We wish you and your family good health and happiness. Sincerely, Wilman Purnama Alam | General Manager
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Willy F.
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Medical
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8.5
/10
Reviewed 7 week(s) ago
Worth it for the price, in front of Cihampelas Walk mall
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Mr. Willy, Valued Guest, Warm greetings from Greenbatara Hotel Bandung. First, we would like to thank you for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with a review and feedback. Regarding the room amenities not meeting your expectations, we sincerely apologize. We have forwarded this matter to the relevant department for evaluation and future improvements. We sincerely hope to welcome you and your family back again to experience more valuable moments at our hotel. We wish you and your loved ones good health. Sincerely, Wilman Purnama Alam, General Manager | Greenbatara Hotel Bandung
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N***a
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8.2
/10
Reviewed 8 week(s) ago
I was given a room where the AC kept turning off and I had to call someone to turn it on.
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Accommodation's Reply
05 May 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our sincere gratitude for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with a positive review and feedback. Regarding the room amenities not meeting your expectations, we sincerely apologize. We have forwarded this matter to the relevant department for evaluation and future improvements. We look forward to welcoming you and your family back again for another valuable experience at our hotel. We wish you and your loved ones good health. Sincerely, Wilman Purnama Alam, General Manager | Green Batara Hotel Bandung
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A***o
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8.5
/10
Reviewed 8 week(s) ago
Nice hotel, cleanliness needs to be improved
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2 people find it helpful
Accommodation's Reply
05 May 2026
Dear Valued Guest, Green Batara Hotel Bandung would like to express our sincere gratitude for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with a positive review and feedback. Regarding the room amenities not meeting your expectations, we sincerely apologize. We have forwarded this matter to the relevant department for evaluation and future improvements. We look forward to welcoming you and your family back again for another valuable experience at our hotel. We wish you and your loved ones good health. Sincerely, Wilman Purnama Alam, General Manager | Green Batara Hotel Bandung
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alice p.
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Business
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8.5
/10
Reviewed 8 week(s) ago
Near Ciwalk mall, souvenir shop, friendly staff, spacious and clean rooms, amenities available.
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Valued Guests, Greenbatara Hotel Bandung extends its warmest welcome. First, we would like to express our gratitude for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with valuable reviews and feedback. We sincerely hope to welcome you and your family back again to experience another wonderful stay at our hotel. We wish you and your family good health. Sincerely, Wilman Purnama Alam, General Manager | Greenbatara Hotel Bandung
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S***i
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8.5
/10
Reviewed 9 week(s) ago
One of my favorite hotels when I go to Bandung, strategic location in front of Ciwalk.
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Accommodation's Reply
04 May 2026
Dear Valued Guests, Greenbatara Hotel Bandung extends its warmest welcome. First, we would like to express our gratitude for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with valuable reviews and feedback. We sincerely hope to welcome you and your family back again to experience another wonderful stay at our hotel. We wish you and your family good health. Sincerely, Wilman Purnama Alam, General Manager | Greenbatara Hotel Bandung
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C***z
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Leisure
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8.3
/10
Reviewed 9 week(s) ago
maybe it's a coincidence that the ceiling is leaking, water is entering the room and onto the walkway
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1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Guests, This is Green Batara Hotel (Bandung). Thank you very much for choosing our hotel for your stay in Bandung and for providing us with your valuable feedback. We sincerely apologize for the water leak from the ceiling of your room during your stay. As an apology, we will upgrade you to a higher-grade room free of charge on your next stay. We sincerely hope that you and your family will return to our hotel and enjoy a wonderful stay again. We wish you good health. Thank you. General Manager: Willman Purnama Alam | Green Batara Hotel (Bandung)
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Meriana L.
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6.2
/10
Reviewed 9 week(s) ago
The water went out when we wanted to shower in the morning, and we waited until 10 a.m. and it was still off. Disappointed with the hotel staff's handling of the water issue, we weren't in the best mood for our trip.
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Ms. Mariana L., Warm greetings from Greenbatara Hotel Bandung. First, we would like to thank you for choosing our hotel as your temporary accommodation in Bandung and for taking the time to provide us with a positive review and feedback. Regarding the water issue at the hotel at that time, we sincerely apologize for the inconvenience caused by the malfunctioning water pump that rendered the water system unusable throughout the hotel. As compensation for the future, we would like to offer you a complimentary room upgrade to a higher room category than the one you booked. We sincerely hope to have the opportunity to welcome you and your family back to stay with us again and experience another valuable stay at our hotel. We wish you and your family good health always. Best regards, Wilman Purnama Alam, General Manager | Greenbatara Hotel Bandung
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Fernando T.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly. The breakfast was delicious. Recommended
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1 people find it helpful
Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Green Batara Hotel Bandung is pleased to announce that we would like to express our gratitude for choosing our hotel as your accommodation in Bandung and for taking the time to provide us with a positive review and feedback. We sincerely hope to welcome you and your family back to experience another memorable stay at our hotel. We wish you and your loved ones good health and prosperity. Sincerely, Wilman Purnama Alam, General Manager | Green Batara Hotel Bandung
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Fernando T.
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
Most recommended hotels in Bandung
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Accommodation's Reply
05 May 2026
Dear Mr. Fernando, From Greenbatara Hotel Bandung, we respectfully request your patronage. First, we thank you for choosing our hotel as your temporary accommodation in Bandung, and for taking the time to provide us with a positive review and feedback. We sincerely hope to welcome you and your family back again to experience another valuable stay at our hotel. We wish you and your family good health and prosperity. Sincerely, Wilman Purnama Alam, General Manager | Greenbatara Hotel Bandung
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