Empress Da Lat Hotel

Explore Empress Da Lat Hotel
8.3
Very Good
From 300 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.3

Service and Facilites

8.2

People often mention about Empress Da Lat Hotel
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Distance to City Center (13)
Staff Friendliness (10)
Check-in/out Time (9)
Room Space (9)
Ambiance (8)
Surroundings (7)
Family Friendly (7)
Bedroom (7)
Bathroom (7)
Accessibility (6)
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Traveler Reviews Empress Da Lat Hotel

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20
40
Customer reviews
T***t
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9.1
/10
Reviewed 6 day(s) ago
The hotel is conveniently located near the city center, and the staff are enthusiastic. I left my luggage early in the morning and went sightseeing; I messaged them at noon to help me check in early. The rooms are clean and have hot water. One minor issue is that the soundproofing isn't very good.
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Dao P. Y. N.
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9.7
/10
Reviewed 2 week(s) ago
Convenient location, right in the center, clean rooms, helpful staff, I will definitely come back next time.
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1 people find it helpful
Dao P. Y. N.
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Staycation
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9.7
/10
Reviewed 2 week(s) ago
Convenient location, right in the center, clean rooms, helpful staff, I will definitely come back next time.
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1 people find it helpful
lynn l.
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Leisure
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8.2
/10
Reviewed 9 week(s) ago
The room is on the 6th floor, the highest floor, so it's incredibly windy and extremely cold.
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1 people find it helpful
L***m
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Staycation
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9.7
/10
Reviewed 15 week(s) ago
Thank you for the excellent service; the hotel is beautiful and great. I will definitely come here again.
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3 people find it helpful
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Nguyen T. T. T.
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Staycation
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9.4
/10
Reviewed 18 week(s) ago
Okay guys, I'm going during the summer vacation. It would be a shame if there were a lot of people and there wouldn't be enough parking.
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2 people find it helpful
M***M
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6.7
/10
Reviewed 24 week(s) ago
The room was dusty, the bedsheets smelled old and musty from being left there for a long time.
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7 people find it helpful
Nguyen T. T. H.
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9.4
/10
Reviewed 24 week(s) ago
The staff were enthusiastic, and the hotel was conveniently located in the Hoa Binh area, making it easy to access entertainment and dining options.
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3 people find it helpful
Nguyen T. T. H.
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Staycation
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9.4
/10
Reviewed 24 week(s) ago
The staff were enthusiastic, and the hotel was conveniently located in the Hoa Binh area, making it easy to access entertainment and dining options.
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2 people find it helpful
Huỳnh N.
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10.0
/10
Reviewed 25 week(s) ago
Conveniently located near the market, and the staff are very helpful.
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4 people find it helpful
Huỳnh N.
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10.0
/10
Reviewed 25 week(s) ago
Conveniently located near the market, and the staff are very helpful.
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1 people find it helpful
L***U
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Leisure
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8.8
/10
Reviewed 28 week(s) ago
We had a fun pilgrimage trip, and the accommodation was comfortable and close to Da Lat market, suitable for families.
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1 people find it helpful
Giang
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8.2
/10
Reviewed 28 week(s) ago
The staff were friendly and enthusiastic.
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5 people find it helpful
NGUYEN H. H.
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Staycation
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9.7
/10
Reviewed 29 week(s) ago
Beautiful, clean, and with good staff; early check-in is available 1-2 hours in advance.
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Ka Mẫn
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
The staff were friendly and helpful. The rooms were clean and well-equipped.
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3 people find it helpful
Nguyen T. N. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 35 week(s) ago
Clean rooms, good service, friendly staff, close to the city center.
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2 people find it helpful
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Van D. Q.
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5.7
/10
Reviewed 37 week(s) ago
I called an hour before check-in, but when I arrived, the hotel was unprepared. The receptionist gave me the first room, which was completely unclean. Then they changed me to a second room, which was also unclean. After that, they asked me to wait 10 minutes, then took me to a third room, which was very poorly cleaned and the bedsheets were still covered in hair, pet fur, and the smell of the previous guest. I asked the receptionist to change the sheets for me. Furthermore, there was no hot water for showering. Teacups and saucers were still upside down in the bathroom, and there were no towels. In short, it was late at night, so I had no choice but to stay overnight, but this is a terrible hotel!
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6 people find it helpful
bao T.
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10.0
/10
Reviewed 37 week(s) ago
The receptionists were very lovely and enthusiastic, I will definitely come back ❤️
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1 people find it helpful
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NGUYEN T. T. T.
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8.5
/10
Reviewed 43 week(s) ago
Friendly staff, clean hotel.
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2 people find it helpful
P***n
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6.0
/10
Reviewed 44 week(s) ago
The soundproofing is terrible. You can hear everything from the hallway and the next room clearly from inside the room.
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4 people find it helpful
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