The hotel staff was very friendly and attended to our needs promptly. We were upgraded to a larger and nicer room at no additional cost due to renovations being carried out on the room we booked. The views are also stunning, with a wide selection of rooms and meals, and a hot tub. Overall, it was a great experience and I was very satisfied.

The staff were very friendly. My child was vomiting, but she wasn't disgusted and immediately gave him warm water. Stay healthy, Miss 🤗

Overall good, everyone is satisfied, not disappointing.

There's no elevator, but the staff are very responsive and quick, and thankfully, very helpful. The food is absolutely delicious! The taste is top-notch, but the prices aren't overpriced for a hotel restaurant. The view is absolutely gorgeous, try going out at sunrise around 6pm! ^^

Booked with breakfast included, and the food was delicious. The staff was friendly, the room and bathroom were clean, and the view was great. However, if you wanted refills of condiments like coffee, sugar, etc., you had to tell the staff; they wouldn't deliver them. There were also a lot of flies outside the room. So far, my stay here has been great, really great.

It's better to look for a room with a direct view of the mountain, or if you have a larger budget, a room with a bathtub on the balcony is better.

My stay was mediocre. Netflix on the TV didn't work well and often lagged suddenly. Amenities were lacking, as slippers and a dental kit were not provided. The bathroom needs improvement, at least with a shower partition, even though it's spacious. For me, the lack of these amenities, for a room costing over Rp 500,000, was simply not worth it. Breakfast was okay. I ordered prawn spaghetti in the evening, but it was too salty. The torch ginger fried rice was good. The view is excellent, as the location is strategic. Some areas need renovation, and renovations are underway. Hopefully, they will improve. The staff were very friendly and informative.

The place is nice, clean, and the staff is friendly and helpful. It's a peaceful place to relax. The rooms are fully equipped.

The view of Mount Batur is very nice and strategic

Comfortable and the view is very beautiful

Oh my God, the view is so beautiful, directly overlooking the mountains and Lake Batur, the rooms are cool, there are cold and warm swimming pools, the food is super delicious.

For a fairly expensive room, the room, made only of plywood, doesn't seem to match it. When I first walked in, the floor was sticky. The view was nice.

comfortable, really enjoy the natural atmosphere

everything was good but the bed had mites...my children and I had lots of red bumps even though we kept the insect lamp on the whole time we stayed there, I'm pretty sure we got bitten by mites from the bed, please clean it.

It's better not to have breakfast, the breakfast is not recommended.

Love it 🌻🌻🌻 The food is all delicious, hopefully it will become more and more famous💝

The best location, mountain and lake views, the food at the breakfast restaurant is delicious, with views of the mist, mountains, and lake. Those who like to get back to nature will definitely like it, lack of nightlife, food is limited at night, so you have to prepare extra food if you get hungry at night. The service is friendly and welcoming... worth it!

Very nice, comfortable and cool

The breakfast variety is not very diverse, and there are still many things missing in the room, such as the TV cable, please improve it, there is a plug near the bed that doesn't work, otherwise it's not bad.

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