8.3
Very Good
From 2,526 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.4

People often mention about Versa Hotel
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Staff Friendliness (37)
Accessibility (32)
Bathroom (32)
Bedroom (31)
Ambiance (29)
Distance to City Center (26)
Hotel Area (25)
Surroundings (24)
Wifi (24)
Check-in/out Time (24)
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Traveler Reviews Versa Hotel

Number of reviews per page
20
40
Customer reviews
R***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Top service Mas Vachry and in terms of the room it's pretty good.
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1 people find it helpful
Y***a
icon-Staycation
Staycation
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9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and efficient.
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Parking is difficult. During the day, the car gets too hot.
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S***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Highly recommended for those looking for a low-priced stay with five-star service. The receptionist is fast-responsive and very helpful. Thank you, Mas Fahry.
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1 people find it helpful
Suripto
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The check-in process was very fast and the receptionist named Vahry was very friendly to the guests, for a room at that price it was very good and there was a water heater in the bathroom.
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2 people find it helpful
Z***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Clean room, decent bathroom, good food
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T***a
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
Please clean the bathroom area more. There's mold and mildew in some rooms, some areas are dull, and some showers are broken.
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1 people find it helpful
Putri P. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very friendly service, fast response, clean, very varied food, cheap prices but five star service
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1 people find it helpful
Faradilla Y. A. Z.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel staff was friendly and very helpful. The room was okay, but the chair was broken and tilted a bit. Maybe it could be replaced.
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Maybe the soundproofing in the room could be improved so that the sound of passing cars or motorbikes is not too audible because it is located on the side of the road. The rest is quite satisfactory.
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1 people find it helpful
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Okay, it's quite easy to find, if you need anything there's a minimarket right next to the hotel, the food is also quite good.
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y***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 8 week(s) ago
The hotel staff was friendly, but the cleanliness was a bit lacking. The room floor still had traces of dirt and the mattress area was dusty. The hot water dispenser was also dusty. Overall, it was fine, but that's about it.
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1 people find it helpful
b***s
icon-Transit
Transit
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10.0
/10
Reviewed 8 week(s) ago
Thank you for your service
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2 people find it helpful
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Early morning check-in was very helpful. The food was good but not very varied.
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A***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The service was good, the room was clean enough, the AC was cold, and the water heater was working. Overall, it was good 👍✨
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ARI M. S.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 10 week(s) ago
I ordered at 8 pm and paid, but when I arrived at the hotel, the system didn't accept check-in at 5 am. Even though it's allowed in 3-star hotels.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
The hotel staff is friendly, the rooms are clean and very comfortable for resting.
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A***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The room is quite comfortable but the cleanliness of the bed and room could be improved, and please check the hotel slippers.
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1 people find it helpful
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
The staff is very friendly, very helpful
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1 people find it helpful
ahmad s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
The hotel staff and security are very friendly to the guests and the hotel is nice, neat, and clean, but unfortunately the shower can't be used, that's all.
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Accommodation's Reply
22 Mar 2026
Sincerely, Mr. Ahmad S. Thank you very much for your positive review and high rating for Versa Hotel! We are delighted to hear that you were satisfied with the friendliness of our staff and the cleanliness of your room. We apologize for the issue with the shower not working during your stay. We have forwarded this matter to our maintenance team for immediate repair. We hope to welcome you back again for an even better experience! Thank you for your visit. Sincerely, The Management Team, Versa Hotel East Bekasi
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Number of reviews per page
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