da
dyah a.
Family
5.7
/10
Reviewed 329 week(s) ago
The room is too dark, many parts of the room are broken, rather clumsy. Far from expectations as a star hotel. 5. might be more suitable for stars.
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5 people find it helpful
Accommodation's Reply
13 Feb 2020
Dear Mother,
Warm Greetings from Vrindvana Ubud Villa,
Thank you for taking the time to let us know about your recent experience of staying at Vrindavan Ubud Villa. We apologize that your experience did not meet your expectations. Please allow me to convey a sincere apology.
Regarding damaged room parts, we are indeed in the process of maintaining each villa in turn.
Once again, we apologize for making your visit below your expectations. Thank you for your attention. I hope you will give us the opportunity to serve you better in the near future as our loyalty guest.
Greetings
Ayu Puspa
Vrindavan Ubud Villa.
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