It's cool, the staff is friendly. It just takes a really long time to order food at the restaurant.

Awesome... everything paid off.... thanks

The location and scenery are amazing, but the hotel needs to improve its hospitality management, especially during peak holiday seasons.

Some of the drawbacks of this accommodation are as follows: 1. Early check-in is not possible. There's a charge of around IDR 70,000 per hour for early check-in. 2. There's an additional fee for children over 8 years old. If the food is okay, the extra charge isn't a problem; this is an additional fee for accommodation. 3. The room smells, the towels are dirty and filthy. There's no ventilation in the room and no air conditioning. 4. The staff is unfriendly and takes a long time to respond to requests. 5. The swimming pool is dirty, with a simple shower area. 6. The breakfast food is very basic and tastes awful, not worth the price. 7. The location is far from the main road and only has room for one car. This is my first time staying at a resort, and the price isn't cheap, but I really didn't feel at home and wanted to leave quickly. Pros of this accommodation: - No

The hotel staff was very friendly, and the food was quite good, but the taste and variety could be improved. Food refills also need to be quicker. There was only one doormat in the room, which is not enough considering the hotel's large open space. Rather than threatening fines for using towels as doormats, it would be better to have more doormats.

The villa is modern, has a large yard, a calm and cool atmosphere, and is surrounded by rice fields and tea plantations. The staff is friendly, and the breakfast is delicious and varied. There are also many restaurants outside the villa. Access to the villa is from a village road, which is large enough for one car, but is quite good. In front of the villa is a deer sanctuary with an entrance fee of 15,000 Rupiah. It is close to the D'Castelo and Sari Ater tourist areas. If you are looking for tranquility, this villa is perfect.

Far from the city center, the service is quite good. What made us uncomfortable was the excessive threat of fines posted everywhere in the room. We had to pay extra for parking without any additional amenities. I complained because we paid for additional amenities but weren't provided with towels, toiletries, etc. This place is suitable for small families; if you're with more than four people, I prefer a private villa. The food isn't very varied and feels tightly guarded. The pool's warm water isn't hot enough.

Cozy place to bring a big family

A hidden gem in the Ciater area. The road to the resort requires some effort. Breakfast is standard. It gets a bit stifling at night because it's all glass; ventilation should have been considered. It only cools down in the morning after opening the door. Otherwise, it's fine: clean rooms, a clean and well-maintained garden, and a swimming pool and wading pool.

The cottage needs some refreshing and upgrading to make it look well maintained and clean.

It's so much fun and completely off the beaten track. There's a mini zoo near the hotel that makes the kids so happy 🥰

Okay, just lacking in breakfast, refills take a long time

The hotel is located in a village, but access is good, from two directions. If you take a shortcut, it's a bit rocky, but the Google Maps options are good. The hotel staff are friendly and polite. The hotel room is quite nice, but it does have an old-fashioned feel, like the towels are clean but worn, and there are still a lot of large ants in the room. Breakfast is quite varied, typical Subang dishes. As for taste, it's up to each person, but in my opinion, it's just enough. The main thing is to improve maintenance, improve the cleanliness of the facilities, and perhaps some of the equipment is old/worn and needs to be replaced or repaired, such as the towels, doormats, a slight damp smell, the cupboard at the back that's about to fall off, and so on. These are small things, but if you pay attention, they will certainly improve the quality of the hotel, because everything else is fine 👍🏻👍🏻☺️

The road wasn't that difficult. Very quiet, far from the city. Stable Wi-Fi. Lots of termites. Strong toilet water. The food was very salty and bland. The service was helpful. The pool was warm and cold. Overall, a great experience. No complaints. No fees. Would love to come back.

The staff was communicative when I was confused.

The hotel staff was very friendly and helpful at check-in.

Friendly service, clean, to bring the family you have to pay cash per person.

It's so much fun. The place is spacious and very green.

The villa itself was nice, and the service was excellent. It's a shame the bathroom wasn't clean, with lots of moss.

The hotel staff is very friendly, the service is great, but unfortunately there are no floor mats.