Dear Ms./Mrs. W*y, Thank you for taking the time to provide feedback regarding Amaris Hotel Cirebon. We always use your suggestions and comments as a reference to improve the quality of our hotel services. We strive to maintain quality and efficiency, especially in the areas of room cleanliness and food quality. Your feedback reflects your experience, and we certainly need to make further improvements. We apologize for any inconvenience. Sincerely, Leny Adiyanti, Hotel Manager