Dear Bapak / Ibu S***d, Thank you for choosing us for your family getaway and for sharing your perfect 10 rating. We are pleased that you found our property to be an excellent, highly comfortable, and family-friendly hotel. Providing an engaging lifestyle environment tailored for memorable family experiences is always our top priority. We look forward to welcoming you and your family back soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu Rebby N., Thank you for taking the time to share your perfect 10 rating. We are pleased that your stay was thoroughly comfortable and that our service delivery met your expectations so beautifully. Upholding these operational standards of excellence remains our daily commitment to ensure every guest enjoys a seamless journey. We look forward to the pleasure of hosting you again soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu D***a, Thank you for staying with us and for sharing your perfect 10 rating. We are pleased that your overall stay was highly satisfying, and we appreciate your valuable feedback regarding the temperature of our swimming pool. Please be assured that our engineering team routinely monitors our facility systems to maintain the highest comfort levels for our younger guests. Your observation has been shared directly with them to ensure our high standards are consistently delivered. We look forward to welcoming you and your family back for an even more comfortable experience. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu n***a, Thank you for choosing to stay with us and for sharing your review and score on Traveloka. We are pleased to know that you appreciated our luxurious room accommodations and the curated design of our aesthetic amenities. It is also wonderful to hear your positive feedback regarding our breakfast service, specifically the swift and proactive efficiency of our team in ensuring a clean and seamless dining environment. Upholding these high operational behaviors is central to our daily commitment to delivering standards of excellence. We appreciate your valuable feedback and look forward to the pleasure of welcoming you back for an even more exceptional experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu M***l, Thank you for choosing our property for your family's leisure getaway and for sharing your perfect 10/10 rating on Traveloka. We are pleased to hear that your stay left such a wonderful impression and that you found it entirely rewarding. It is especially delightful to receive your high praise for Tania's warm care during your check-in and check-out journey, as well as the friendliness of our entire team. We are also thrilled that your children thoroughly enjoyed our signature swimming pool facility and that our varied culinary breakfast selections met your expectations. Providing an immaculate, engaging, and premium lifestyle environment paired with genuine hospitality remains our absolute priority. We appreciate your wonderful support and look forward to welcoming you and your family back to our premier lifestyle destination for another memorable vacation soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu m***e, Thank you for choosing to stay with us and for sharing your perfect 10/10 rating on Traveloka. We are pleased to know that you had a wonderful experience and appreciated our spacious rooms, ample elevator facilities, and welcoming ambiance. It is also fantastic to hear that our comprehensive gym and swimming pool facilities contributed positively to your stay. Providing an immaculate, high-performing environment that supports both wellness and relaxation is our absolute priority, and maintaining these standards of excellence remains our commitment as a premier lifestyle destination. We appreciate your kind support and look forward to welcoming you back for another exceptional experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak/Ibu A***a, Thank you for choosing our property for your recent leisure getaway and for sharing your excellent 9.4/10 rating on Traveloka. We are pleased to hear that your stay was highly pleasant, comfortable, and strategically convenient. Offering a sophisticated, premium lifestyle environment located right at the heart of the city's key attractions is always our absolute priority. Delivering genuine hospitality paired with these top-tier standards of excellence defines our commitment, and knowing we met your expectations means a great deal to us. We appreciate your valuable feedback and look forward to the pleasure of welcoming you back for another seamless and relaxing vacation soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak Dedy, Thank you for your perfect score review and for describing your stay as highly memorable. We are pleased that your experience at our property left such a positive impression. Maintaining our position as a market leader by delivering genuine hospitality and ensuring each guest enjoys a deeply memorable stay is at the heart of our mission. We look forward to the pleasure of welcoming you back to our premier lifestyle destination for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Stephanie, Thank you for your perfect score review and for sharing a wonderful glimpse of your culinary experience with us. We are pleased that you enjoyed our delicious food offerings and that our strategic location provided you with seamless, walking-distance access to Trans Studio Mall and the surrounding dining venues. Providing a premier lifestyle destination where convenience meets exceptional quality is our core brand promise, and we are thrilled that everything was highly satisfying for you. We look forward to the pleasure of welcoming you back for another excellent experience soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu N***a, Thank you for your perfect score review and for your loyal preference for The Trans Luxury Hotel Bandung. We are pleased that you always have a joyful staycation with us, and that you highly enjoyed our strategic location, spacious rooms, comprehensive facilities, and delicious food options. It is wonderful to hear that our warm hospitality and the walking-distance convenience to the mall make our property your absolute choice whenever you visit Bandung. Providing a family-friendly premier lifestyle destination where convenience meets absolute comfort is our core promise. We look forward to the pleasure of welcoming you back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Guest, Thank you for your perfect score review and for choosing to spend your leisure getaway with us. We are pleased by your wonderful compliment that our property is the best hotel you have experienced in Bandung after numerous visits to the city. Delivering genuine hospitality, excellent service, and a spot-on location is central to our mission as a market leader, and we are thrilled that our team made such a lasting impression. We look forward to the privilege of welcoming you back to our premier lifestyle destination for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu d***g, Thank you for your high rating and for taking the time to share your review. We are pleased that you found our team members to be friendly and helpful during your stay in May 2026. Delivering genuine hospitality is at the very core of our brand promise, and it is rewarding to know that our staff's dedication left a positive impression on you. We look forward to the pleasure of welcoming you back to our premier lifestyle destination for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Stella, Thank you for your high rating and for choosing to celebrate your birthday milestone with us. We are pleased that our team succeeded in making your celebration memorable with a well-prepared birthday cake surprise at the restaurant. Creating meticulously curated, unforgettable moments is central to our commitment to genuine hospitality, and we are thrilled that our team's organization delighted you. We look forward to the privilege of welcoming you back for many more wonderful celebrations and excellent stays in the future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak Andi B. P., Thank you for your perfect score review and for your wonderful compliment that our property never disappoints. We are pleased that you found the entire experience, from our premium facilities to our overall value, to be highly satisfying and well-deserved. Maintaining our position as a market leader by delivering consistent, uncompromised excellence is central to our promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you back for another exceptional stay soon. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu B***y, Thank you for your perfect score review and for sharing your highly satisfying family holiday experience with us. We are pleased that you found our rooms to be generously sized, our facilities to be comprehensive, and our service to be fulfilling. It is wonderful to hear that our strategic location provided your family with convenient access to the culinary offerings around Jalan Riau, making our property the perfect choice for your vacation. Delivering an exceptional experience for families within a premier lifestyle destination remains our core promise. We look forward to welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu G***t, Thank you for your perfect score review and for your definitive recommendation to return to The Trans Luxury Hotel. We are pleased that your stay met your expectations so completely. Consistently delivering uncompromised excellence and genuine hospitality is central to our promise as a premier lifestyle destination, and we are thrilled to remain your accommodation of choice. We look forward to the privilege of welcoming you back for another wonderful experience in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Neng a. n., Thank you for your perfect score review and for your loyal preference for our property over multiple visits. We are pleased that you had another exceptional family staycation with us in May 2026. It is wonderful to hear that you highly enjoyed our warm hospitality, friendly staff, pristine cleanliness, and beautifully aromatic guest rooms. We are also thrilled that our extensive breakfast selections, comprehensive facilities, and direct, walking-distance access to the adjacent mall made your stay so highly recommended. Providing a family-friendly premier lifestyle destination where convenience and premium comfort align seamlessly is our absolute priority. We look forward to the pleasure of welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Bapak / Ibu n***a, Thank you for your perfect score review and for your wonderful recommendation. We are pleased that your leisure stay in May 2026 met your highest expectations across our facilities and fully comprehensive service. Delivering an exceptional experience where premium amenities and genuine hospitality align perfectly with our guests' expectations is at the very core of our brand promise as a premier lifestyle destination. We look forward to the pleasure of welcoming you back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager

Dear Ibu Dina, Thank you for your perfect score review and for sharing your wonderful family holiday experience. We are pleased that you found our location strategic and enjoyed the absolute comfort of our rooms and bathtub facilities. It is especially rewarding to hear that your children had a fantastic time at our white sand swimming pool, artificial waterfall, and play area, and that our entire team delivered exceptional service. Providing a family-oriented premier lifestyle destination where every generation is genuinely taken care of is our utmost priority. We look forward to welcoming you and your family back for another excellent stay in the near future. Warmest regards, Marcel Jacquat General Manager