m***o
Staycation
8.5
/10
Reviewed 4 day(s) ago
Very fun and comfortable, my absolute favorite.
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Truntum Padang Hotel
Explore Truntum Padang Hotel
Overall Ratings & Reviews Truntum Padang Hotel
Traveloka (6,271)
Other sources (26)
8.6
Very Good
From 6,271 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.6
People often mention about Truntum Padang Hotel
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Staff Friendliness (141)
Room Space (134)
Distance to City Center (130)
Bedroom (129)
Ambiance (128)
Hotel Area (126)
Family Friendly (125)
Surroundings (112)
Accessibility (112)
Variety (108)
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Traveler Reviews Truntum Padang Hotel
Number of reviews per page
20
40
Customer reviews
Olinne J.
Leisure
10.0
/10
Reviewed 3 week(s) ago
It's really comfortable to bring kids here, they can swim in the cool pool.
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Eka C.
Leisure
10.0
/10
Reviewed 3 week(s) ago
It is very nice to have a holiday with family members here, the rooms are very spacious, the food is delicious, and the swimming pool is enough for children.
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2 people find it helpful
D***a
Leisure
9.1
/10
Reviewed 6 week(s) ago
Comfortable and pleasant facilities.
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Ika
Leisure
10.0
/10
Reviewed 6 week(s) ago
The rooms and bathrooms are clean, the air conditioning is good and cool, and the service is friendly and courteous. I've stayed at Truntum Hotel many times since it was called Inna Hotel.
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N***a
Leisure
8.7
/10
Reviewed 7 week(s) ago
The room was spacious, but for a 4-star hotel it felt a bit lacking. The TV was old-fashioned and the picture was blurry, possibly due to the antenna. However, the staff and service were excellent, making it a comfortable place to rest, and the price was very affordable compared to its class.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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pak
10.0
/10
Reviewed 8 week(s) ago
I've stayed here twice. The first time was on vacation with my family, and the second time was for my son's graduation. The room is great, it's in the city center, and it's close to everything.
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Accommodation's Reply
28 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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M***A
Leisure
10.0
/10
Reviewed 9 week(s) ago
Its central location, close to souvenir shops and a small supermarket, makes it very convenient. The staff is friendly. If you prefer GoFood, there's a table for GoFood.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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V***a
Medical
10.0
/10
Reviewed 10 week(s) ago
The hotel is family-friendly and child-friendly. The rooms are clean. The breakfast is delicious and varied. Hopefully, we can stay here again next time, thanks to the attractive promotions.
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Accommodation's Reply
08 Sep 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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RW
Retno W.
Staycation
8.4
/10
Reviewed 11 week(s) ago
The AC in bathroom 136 is not working, hopefully it will be better in the future.
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1 people find it helpful
Accommodation's Reply
08 Sep 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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N***o
Leisure
10.0
/10
Reviewed 13 week(s) ago
cool and friendly.... bersiiiihhhhh....
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Accommodation's Reply
24 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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A***d
Leisure
10.0
/10
Reviewed 13 week(s) ago
Good hotel, neighbor. Good stay. Wonderful, mate.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest
Greeting from Truntum Padang Hotel
We are greatly appreciated to know that you enjoyed your stay at Truntum Padang. It is very rewarding for all of the team to receive the feedback from our guest who has seen the improvements that we have made as we continue to evolve the levels of personal service that we provide to our guests.
On behalf of Truntum Padang team, once again, we thank you very much and we look forward to the pleasure of welcoming you back again soon.
Many thanks,
Management.
E***a
8.5
/10
Reviewed 13 week(s) ago
Pay attention to the cleanliness of the room. There were ants on the table, and small cockroaches in the bathroom. The sofa was very dirty. The table was sticky and dusty. I had to wipe it down myself with a tissue. The only plus was the bed, which smelled nice and was clean.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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D***i
Staycation
8.8
/10
Reviewed 14 week(s) ago
Our two-day stay here was okay, considering the facilities, but the breakfast menu, which was exactly the same, was a bit boring. Hopefully, the menu variety can be improved.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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P***k
Business
6.0
/10
Reviewed 14 week(s) ago
Quite big but old hotel and furniture in bad condition. Breakfast quality and choices are considered a 2½ star hotel. Hope that renovation and upgrading the ambiance should be done soon.
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest
Greetings from Truntum Padang Hotel
Thank you very much for sharing every memorable moment at our Hotel.
Truntum Padang apologizes for any inconvenience caused to you during your stay at our hotel.
We strive to provide a memorable service experience for every valued customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures and immediate steps have been taken to address the problem and prevent future occurrence.
Once again thank you for your valuable constructive review and we hope to have you to come here again with an assurance of better services.
Kindest regards,
Management.
H***a
8.8
/10
Reviewed 15 week(s) ago
I've been a regular and stay here many times. One of the best hotels in Padang. Please maintain and continue to improve your service. 👍
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Accommodation's Reply
13 Aug 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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M***a
10.0
/10
Reviewed 16 week(s) ago
Comfortable hotel for family vacation
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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RW
Retno W.
10.0
/10
Reviewed 16 week(s) ago
Clean and located in the city center.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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Verified Traveler
Leisure
10.0
/10
Reviewed 16 week(s) ago
Everything was great☺. The staff were all friendly. The hotel environment was also child-friendly.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Truntham Padang Hotel would like to inform you that the management and all staff of Truntham Padang Hotel are delighted with your review of your stay. Thank you for your compliments. We sincerely hope to welcome you back to Truntham Padang Hotel again, with even better facilities and service standards. Sincerely, The Management
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W***a
9.7
/10
Reviewed 17 week(s) ago
The wifi is slow, the wifi is not that good, but the service is good.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, On behalf of the management and staff of Truntham Padang Hotel, we sincerely apologize for any inconvenience you may have experienced during your stay. We greatly appreciate you sharing your positive experience with us. We will use your feedback and comments to improve our service standards and quality. We look forward to welcoming you again. Sincerely, The Management
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Number of reviews per page
20
40
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