The hotel is well located on the main street for ease of access to walk to the nearby shops and restaurants. Easy on site parking around the back of the hotel. Only 5-10 minute drive from most local wineries. The room we stayed in (club room) was newly renovated and very clean and spacious. The staff were very friendly, helpful and welcoming. We loved our visit and would most certainly stay here again!

The staff are extremely helpful and welcoming. The room was spacious and well appointed with one of the most comfortable mattresses we've experienced in any hotel. The location is outstanding. Everything is extremely walkable, thus no reason to pay for parking elsewhere. We will return. We've been to this area many times and stayed at both hotel and bed-and-breakfast accommodations, this was by far our favorite.

With Modern design, The Shaw Club is well located to enjoy the town. We enjoy this hotel and continue to stay there when we are in Niagara on the Lake.

Everything was great, lovely stay, perfect location and the staff was very helpful.

From the moment we walked in, we felt welcome! The room was clean and comfortable. Breakfast was fantastic and a great start to the day. We were within a short walk to shops and restaurants and a short pleasant drive to Niagra Falls. We plan to come back!

Every thing was fine.

This is a very nice and comfortable hotel and room, bed, bathroom. It was nice to have black out curtains and an electric fireplace, with an espresso Keurig maker! The bed linens were really nice and soft and they had 5 fluffy pillows on the bed. The chairs in room were not the most comfortable, but oh well. The hotel is at the end of Queen/Picton street so it didn't get a lot of constant foot/car traffic. It is right across the street from the Shaw Theatre, but it wasn't a problem. The hotel staff at the desk, in the restaurant, were all very polite and helpful.

Overall very happy with the stay and had a great location

The hotel was very clean and a super convenient location to shows, shopping and restaurants.

Only downside is no elevator with a steep staircase. Otherwise good. Room could use a 2nd chair

The property was well maintained and the staff was extremely friendly

The Shaw Club was a classy, lovely hotel at Niagara on the Lake. We had a great stay, easy check in, and unique amenities such as a virtual concierge and beta fish pet-for-a-day. The lobby had waters, coffee, hot cocoa, a couch/tv to relax in. The room was super clean, beautiful, and modern. The AC worked great, shower had double shower heads, and the room had a Nespresso machine/pods available. It was small, but mighty. The staff at the hotel were so friendly and helpful, everything was a breeze from start to finish!

Great location and rooms.

Very friendly and informative staff. Free parking and close to all shops. Newly renovated and very tastefully decorated.

The rom was great and the staff very helpful

Beautiful hotel in a great location!

The key benefit was the location: it was a calm, cool oasis in a very busy and warm long weekend at NOTL The large shower was a definite bonus.

Everything

​I consider myself a seasoned traveler, but this trip I made a major oversight regarding our checkout date. When I realized the error, we were out kayaking and dealing with waterlogged gear. ​Despite the hotel being fully booked, Jennifer at the front desk handled my panic with incredible empathy and efficiency. She coordinated with Harbour House to rush-clean a room. Furthermore, the team went out of their way to help dry our wet belongings. This mistake was entirely mine, but the response was pure excellence. Niagara’s Finest Hotels truly offers top-notch service. Thank you, Jennifer and Harbour House!

Lovely restaurant and staff