Very nice place to stay before our cruise. Everything was very clean and presented well staff were very friendly. Breakfast was lovely good choice and not greasy. Will stay again only 15 minute easy walk into town.

Helpful staff, very clean. A bit further from town center but on great bus stop routes. Would stay again but know that there was low water pressure and no refrigerator.

Staff on reception and in the bar were very friendly and helpful

Very professional and friendly staff, room was the largest we have had in Europe, dinner was exceptional and very good English breakfast.

Clean room. Nice breakfast.

Very good breakfast small dining room ok for overnight before cruise nothing special

We stayed one night pre-cruise and found this hotel to be very, very good. Staff were excellent, friendly and helpful. Our room and the newly refurbished bathroom was immaculately clean. The bathroom was large; the bedroom was small as was the bed but for a short stay it was great. We were at the back of the hotel and it was very quiet. No lift and our room was on 1st floor, we didn’t need to, but hotel offered to keep out large cases in secure place to save carrying them upstairs. We also had dinner at the hotel and it was very good. Breakfast was good. The only slight constructive feedback would be the reception / communal areas are a bit dated not that this would stop us staying again. Overall would definitely recommend to others.

No complaints. All staff are very friendly and helpful. W Minneapolis y customerss this Finley Isabellat Schneider again if we ever come back

Lovely stay and the staff were very helpful. We will be returning Thank you

The staff were very friendly and accommodating. We received excellent service. We are not aware if they have assessable rooms. Our experience was having to navigate 2-3 steps so I would ask if assessable room is required.

We stayed in the newly refurbished annex at the back of the property. A very quiet, cool room for a hot Saturday night stay. Exceptionally clean with everything you could want including tea/coffee making facilities & chocolate biscuits. Costs were higher than normal as event on at the St Mary’s Stadium but still a great stay despite the inflated price.

Very accommodating staff. Thank you for the extra fan. I appreciate your kindness.

Pleasant hotel but rather isolated from shops and amenities despite not being far from the city centre. No meal provided in the evening due to restaurant being closed on Sundays and no bar either. Which meant a trek up the road to a pub to get anything to eat and drink. I would not book again. Staff were all pleasant and helpful so no complaints there.

Like a very large inn. Beautiful interesting rooms.,Walking distance to a park and awalking distance to a wonderful restaurant The Cowherd. Even a supermarket around the corner. A $12 cab ride to the cruise terminal.

Was disappointed that we had to pay £5 to park up early before check in. Never had to do this before and was told it was because they were expecting car park to be really busy but there were just as many cars when we left the car at 11am as to when we checked in after 3pm

We stayed here as a pre cruise stay. We had a twin room & I had requested one with a walk in shower due to mum’s mobility which we were given ☺️ We had Room 55 which had a large double bed and also a single bed, tea & coffee making facilities & large smart tv also on room. The room we had was in the separate building at the rear of the property so no traffic noise was heard the only thing was a ‘generator’ kicking in around 7am but apart from that lovely hotel & room would stay again. Both receptionist were lovely & helpful also, thank you for a great stay.

Parking was a bit of a nightmare then when we checked in they couldn't find our booking. Finally sorted that out and the young man on reception was very helpful. But then we were told that despite getting an email asking us to book a table in the restaurant, both restaurants were shut and so was the bar. However this was a result as we walked along to the Cowherds pub which was excellent.

Staff was so nice and the room was great

We loved how close it was to the Commons park and the Cowherd Pub up the street. Rupi and the staff were very helpful and we enjoyed our stay. Breakfast and dinner are great.

Hotel is a little bit tired but acceptable for the price. Breakfast was good. Disappointed to find out on arrival that the restaurant and bar were closed. It would have been useful to have known before as we had planned on eating there.