This hotel has so many policies that are not listed in Expedia. The reception crew is rude and does not help to problem solve. No visitors allowed. I had friends and family that could not come visit because there was a 2 person limit in the room. We were only given one key to the room. We were constantly harassed and reminded not to bring visitors. At one point there was a sand storm and a woman with a baby was told she couldn’t come into the building because she lobby was at capacity. There are 20 chairs in the lobby but there is a max of 6 people. Just a terrible experience. It’s okay to have policies but make them known beforehand so that travelers can plan accordingly.

Todo bien lo único malo todo te venden muy caro y los pasillos están limpios pero tienen un extraño olor el la regadera siempre se tapan hay buen trato pero estaría mejor incluyeran prestar siquiera una casuelita para cocinar porque te toca comprar todo y es molesto y complicado alo que solo vamos de paso.

We had a nice stay and it’s near the consulate.

Would come back again

Friendly, the location is really convenient & the rooms are clean & spacious! Would definitely stay here again.

Muy tranquilo y cerca de todo

You get a stove top to cook in the room. But you have to buy pots, pans, dishes in order to utilize it. Especially if flying you wont be able to take the items with you, waste of money. Housekeeping only cleans your room after the 7th day unless you pay an additional fee if you need cleaned before that.

The staff was great, great service.

Everything was perfect!!!

This property is close to the embassy, the mall is nextdoor, theres a circle k. If you walk across the pedestrian bridge. The bathroom had mold in the fan. The fridge was dirty on topp.The clinic for your medical appoinment is beside the covienience store.Biometrics are past the consulate

The staff is very friendly and helpful. The hotel is right next door to the mall. Theres alot of restaurants near by and the area seems safe.

Excellent customer service!!!

Great service

Room needs a better beds

Very close to the consulate. We were able to walk to our appointments

Staff was good there where some exeptions do night shif guy kinda had a attitude and the walls are paper tin u can hear everything from the room next to u and i fell like that also Invades ur own privacy

Better service at cleaning the rooms everyday instead of every seven days because you already have a kitchen and food will be spilled on the floor especially if you have small kids. The restroom smelled really bad like sewage. Did not feel comfortable having a dirty room. First day impression was not good both beds sheets had like dust, dirt. Did not look clean sheets. Comforter and pillows not comfortable.

Exelente servicio, muy amables todo el personal. Sin duda volvería

Nice people

Very clean room, friendly staff.