The Cumberland Hotel

Explore The Cumberland Hotel
8.2
Very Good
From 430 reviews
Cleanliness

8.4

Room Comfort

7.6

Service and Facilites

8.8

Traveler Reviews The Cumberland Hotel

Number of reviews per page
20
40
Top reviews
James
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good value. Friendly staff
Karen Marie
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a very enjoyable stay at the Cumberland Hotel. Lovely sea view room, good breakfast, helpful staff, comfortable bar and excellent position. Would book again.
Alison
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6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Disappointing. No one advises you before you book a room . Very dated room . Needs refurbished. Room very hot and cannot open windows as a pigeon flew in . Air conditioning should be installed if you can’t open the windows . It had a very small sea view but the band stand which is opposite which we should be told about before booking very loud music . 5am motorbikes riding up and down seafront another lot of noise . Not an enjoyable stay .
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Marion
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Just returned from a 2 night stay. Hotel in great position and breakfast decent. The WiFi in our room was patchy and kept dropping out. Our main complaint was the quality of the room and the temperature. The room we were given (a twin town facing room which was as booked) was shabby and dated and looked nothing like the pictures on the website. The temperature in the room was very high and I requested a fan. However, this only appeared after I mentioned the lack of a fan in a review posted on another site. A spokesperson for the hotel responded to my review and said that I was given the room I had booked and that that grade of room was of the type not yet refurbished. I never mentioned that we had not been given the room we had booked. My complaint was that our room looked nothing like the pictures on the website and nowhere on the website is mention made that some rooms are not refurbished. I believe this to be deceitful and dishonest. The spokesperson also said that guests were welcome to bring their own fans during hot weather. A bit difficult when you come by public transport! Safe to say, we won’t be returning.
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Peter
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very pleasant staff good breakfast
Aoun
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Ruis
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10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great stay amd experience would definitely stay again but longer this time amd dinner was delightful
Pushkar
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Right by the ocean.. Visited during the heat wave but there was a table fan which saved life
Tom
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8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a lovely hotel with a pleasant, relaxed vibe and friendly staff. The drinks and dining area seemed popular. The hotel overlooks the Bandstand so if you're lucky you'll get a free show. Having a fan supplied in the room was a godsend as it got very hot and stuffy, but in mid summer not much can be done about that.
Lorraine
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff helpful and polite
Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excelent for a longer stay the room was wonderful with a balcony The food and drinks on offer were good quality The staff was very friendly
Andrei
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The room had a room right next to ours , which was conected with a door.... we heard the other family everything they done , even snoring ...
Marc
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8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My stay at the cumberland was great right on the beach front. The staff was great very helpful. The single room was very clean and tidy.
Atulya
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with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Perfect location. Courteous, helpful staff. Basic rooms that are functional but look directly out of the 1980s.
Barbara
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10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

3 days and room was serviced
Ana
icon-with Children
with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was extremely clean but room was very hot, little fan in the room but wasn’t much of help. Also no cold water in the shower but overall was a good stay
Thomas
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with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Fine for one night. Beautiful big room
Cheryl
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with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were friendly and welcoming. Nothing is too much trouble. The food and drink prices are good. The food is excellent. The only downside was there were no fans in the rooms. The windows opened, due to the heat there was no cool air.
VAIBHAV
icon-with Children
with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Nice view and amenities, helpful staff.
Keiko
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were lovely,m. Room was clean and quiet. Enjoyed hot buffet breakfast
Number of reviews per page
20
40