My experience was not so good, I do not like those rooms in the basement with no windows , the room was so tiny and the bathroom was so uncomfortable with no privacy and the water is not hold on the shower it goes everywhere on the bathroom when someone use the shower it is a mess in the floor with water. First room a/c was not working and they had to change me to another room and this room the a/c was ok but it has a bad smell coming from the pipes , I think that been in the basement all was travelling from those pipes and the smell was not good. I think that the price of these hotels in london is too expensive for what they have to offer. Next time I will think on getting a VRBO with privacy on the bathroom and tub or shower where the water do not go to the floor when someone use the shower.