9.4
Exceptional
From 1,007 reviews
Cleanliness

9.8

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews Casa Decu

Number of reviews per page
20
40
Top reviews
YaeJung
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast was good!
Maria
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Casa Decu was EXCEPTIONAL!! We loved our stay! The staff was friendly, the building is beautiful! You can see the pride they've taken into their hotel on every detail. The room was perfect, very comfortable, clean and quiet. Shower was great too! We've notice that in Mexico many places have issues with the shower water pressure and mold, not Casa Decu! They have a terrace that serves delicious breakfast and it's very cosy! 2 things to know in case they're important to you: no elevator, no A/C but they have a fan in the room and the staff will help you with your luggage up the stairs.
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Adrian
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent location and very well maintained! Breakfast was incredibly good. Highly recommend.
Eduardo
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Pretty hotel, scripted courtesy, absolutely no exceptions policy and zero colaborarion with Expedia after booking was made for changes. If you like bright rooms, loose floor tiles, no a/c, climbing 4 flights of stairs (because of no elevator), listening to everyone walk by your window at all times (remember, no A/C), and listening to multiple flushes down the drain pipe that goes down along the room's terrace, this is the place for you. Positives: very well located, nice spaces, pretty rooftop, clean, nice design.
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Daniel
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Echoes
Leigh
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

My only complaint was that they sent a car to pick me up at the airport and it was a nightmare that took two hours, They didn't take any responsibility for their end of the arrangement so I wasn't happy. I feel like they could have done better.
Kirsten
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with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Recommend the superior suite room. Reg double room is odd and too small. Superior suite was very comfortable and quiet as it faced back light well. Front desk reception is a bit quixotic. Staff is young and they seem ill at ease. Wanted to use the bikes and thought we had that arranged when we came by the morning of our check in. Turns out they only have 3 and they are not reservable- its first come first serve. Totally fair- but reception person didnt do a good job of saying that up front when we initially asked. Roof top terrace is lovely. Nice breakfast/ although only the continental Portion is included in your room price. Any breakfast dishes are additional charges. Again communication at front desk needs more clarity since they tell you your breakfast is included. But otherwise fine accomodation.
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Laura
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Casa Decu was a perfect location to stay during our visit to Mexico City. The area was very safe, the staff was very friendly and helpful and the people at the desk spoke English well. The rooftop breakfast was perfect and the room was very comfortable. It did have many stairs, but that was not a problem for us.
Henri
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooftop terrace is amazing. Free coffee tea all day in gorgeous setting. Brings friends up to enjoy a cocktail. Very friendly and helpful staff. Building is historical Art Deco. No elevator. Would highly recommend if a few stairs don’t bother you
Selvi
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I enjoyed my stay at Casa Decu. Excellent room, comfortable beds and a great breakfast served on their rooftop.. Love the location , walking distance to restaurants, cafes and shops.. Most of all, friendly staff from doorman to front desk, housekeeping and kitchen staff. Would definitely stay here again..
Elisabeth
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loveliest location in the heart of Condesa! Amazing hotel breakfast (full plates) from being an Expedia member and gorgeous rooftop terrace. Rooms are not sound proof so they can be noisy,
Emilio
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with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location. Friendly and accommodating staff. Beautiful hotel. Relaxing atmosphere and vibe. Return customer.
Asher
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10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everyone was very friendly and accommodating, the building itself was beautiful and in a great neighborhood, and the room was clean and luxurious.
Vanessa
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice sized rooms but small bathroom. No outside windows as the windows face to small courtyards. No real bright natural light. Shower needs better cleaning and has a musty smell. I liked the location. Stairs to the breakfast were small. Breakfast was very good! Customer service is excellent.
Lei Hellen
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This hotel is very well located in the best part of Condesa. Walking distance to parks, restaurants. The hotel is charm, generous sized rooms. And friendly staff. I enjoyed my stay. Hellen
Daniel
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The hotel is quaint and well designed. Very boutique feeling. Location in Condesa is ideal for those visiting Mexico City. Close to great shops, restaurants, cafes, coffee chops, bars, and the metro. Walkability to things is very high. Staff are attentive and kind. Hotel was communicative through WhatsApp. Morning breakfast option is very nice. Stayed with my wife and young son, and it was lovely.
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Leslie
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10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fantastic staff who were friendly and professional. Felt safe with 24/7 security guard. Beautiful accommodations with preservation of the Art deco heritage of the building.
Jean Danny
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The only issue is that you can hear everything that happens in other rooms. But great Hotel otherwise!
Frank
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just be careful if you can’t handle walk ups or lack of AC. Otherwise it’s a gem in location and staff!
Cindy
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful rooftop area for breakfast and for chilling after a long day. Spring for the hot breakfast as the continental breakfast is a bit wanting and the hot breakfast will hold you over until dinner, or at least a late afternoon visit to a taqueria. Very nice location, a different scene from the city center. If you are sensitive to scents, be sure to inform them ahead of time as their cleaning products definitely have a strong smell.
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