Great breakfast no elevator, so a bit tiring to go up and down stairs multiple times a day no soap or toilet paper in our room, called staff and they brought one single roll of toilet paper...

The front desk lady was not helpful. Daniela needs training to improve the customer device.

Lovely Staff. Beautiful Property. Great elegant, minimal vibe. The roof top terrace and Continental breakfast were great. The other breakfast options for purchase were delicious as well. We loved our superior suite, it was the perfect size. Casa Decu has a great location near Parque México with several shops and exciting restaurants within walking distance. Looking forward to visiting again, hopefully soon.

Delicious breakfast and excellent service

Great

Location

Need more amenities for a 4 star hotel. Could definitely improve in cleanliness.

Amazing experience! Will definitely come back! Early check in was the cherry on top , after a red eye flight from lax! Much appreciated! Thank you

The room was great and the staff very helpful.

The check-in person was bordering on being rude. It was not a good check in experience. Comments: Interesting place. Elevator is needed. We are in our 60's and hauling luggage up to the fourth floor is not in the cards. Luckily, the doorman carried them but his back won't last long doing that. He was a great guy. Install an outside elevator as they are cheap. The lighting in room 406 was very dim...all of it. Install a new lamp in both rooms for additional lighting and stop using those modern cool lightbulbs that don't put out any light. Breakfast of pastries that are wrapped in plastic not so appealing when there are millions of bakeries around. There was almond milk and lactose free milk but no regular whole milk...whose decision was that? Bad one. AND there was no gluten free options. One morning the pineapple that was on the fruit tray was so brown it was gross. Rotten. If it was my hotel I would bring a cook in and serve eggs and bacon and would not stick with the poor choices that were available. While the hotel is in a great location it is doubtful that I would stay there again due to the things mentioned

Beautiful, large rooms (we stayed in a two bedroom!) and very friendly staff. We accidentally left a baby blanket and they helped return it to us. Breakfast on the roof was gorgeous! Will definitely stay here again.

Excellent location and a very well kept property. Would definetely come back and stay here.

Room was clean and comfortable. For the price it was really nice. Breakfast was excellent. It can get noisy at night, walls are thin, so we would have to have every door and window shut with the fan running to drown out the hallway noise. Be aware no a/c, and windows look out into other rooms so you mostly have to have them closed at all times. Location was great and overall convenient.

Great location! As the hotel notes, there is no AC. It was a little noisy within the hotel as you can hear other guests in their rooms and coming/going.

Conveniently locatef

My second stay at Casa Decu. Amazing!

Check in was very fast & easy! Our room was spacious and so cozy we had the best time. The breakfast on the rooftop was lovely as well. Will definitely be back!

What a lovely hotel. The staff were lovely and the location was perfect. This was a Claude recommendation and I'm so glad I went with it. Casa Decu was a lovely stay. The location was perfect for all the recommendations of places to go. The staff were lovely and incredibly helpful. I would definitely stay again. Finally, the terrace restaurant was a great place to get work done and enjoy the sunshine.

Had the best stay at Casa Decu. Such a great location and so easy to get around and close to a lot of great shops, restaurants and cafes. The staff was very helpful and answered all my questions. Enjoyed the rooftop in the mornings and afternoon. Would love to come back and stay again.

The staff was amazing and friendly. The room itself was roomy but on the 5th floor with narrow stairs. I was out of breath once I got up. This was my mistake I should've done better research. However the room was clean and they did carry our bags up which was a plus. The thing I really did not enjoy at all and hope they can fix was the bed. It was the most uncomfortable bed ever. I think all the foam has left the building and what you get is some sort of quick sand where you have no more comfort and just sink into the bed. Otherwise wonderful location close to it all. Stylish decor and we felt super safe. Thank you !!