The view from my bedroom window/balcony, was beautiful. The meals in the hotel restaurant were also good. The downsides, however, were: the shower was over the bath, ( no separate cubical, there was nowhere to hang the towel after the shower: ie: no heated towel rail: no dressing gown and slippers in the bedroom. These basic amemities have always been in 4* hotels that I have personally stayed in during my working life.

The rooms was spacious, lots of drawers - small wardrobe. Very clean. Sadly a view of the rubbish bins and an overhanging tree made it very dark. Make sure you aren't given room 124!

Great stay for what we needed it for. Clean, nicely presented and very friendly staff. Parking no problem and everything in walking distance.

Lovely hotel, very clean, lovely staff, great location, will definitely stay again.

Great hotel. Well maintained and well presented. Very welcoming and helpful staff.

First of all, the staff were so lovely - the gentleman that greeted me was so friendly and helpful, he really brought a smile to my face. He was also the person that bid me farewell as I left and was just as pleasant then, leaving me with a really great impression. The room was small, but very clean and totally perfect for a solo traveller like me. I entered through the carpark/street side of the hotel and was totally oblivious to the view out the front of the hotel until the next morning - what a beautiful surprise. The weather was a bit grey and drizzly, but the view out over the sea was really breathtaking - don't miss it! Would 100% recommend this place to anyone.

Great location. Excellent staff. Comfy beds with nice linen. Modern bathroom.

We were supposed to be in a Junior Suite - what we got was a double room. Others staying we new were supposed to be in a double room and got what looked like our Junior Suite. Need I say more

Check in was okay but they didn’t seem to readily know that I was a Hotels.com gold member and thus entitled to free parking. The room - with sea view & balcony was nice and comfortable although there was very little wardrobe space for two people. The bathroom was also nice and clean. We had dinner on just one evening of our 3 night stay - haddock chips and peas which was okay but a little bland to be honest. They used to have fillet steak on the menu but alas not for a few years now since when I usually choose to dine elsewhere. The hotel is in a lovely location though and is my preferred choice of hotels in Bournemouth.

Staff are very nice. Bed comfortable

Perfect

Great hotel, has an old school country club feel about it, with lovely grounds to the front overlooking the sea. The night I stayed, there was a fantastic Jazz evening followed by someone playing a few tunes on the babygrand piano (me!). Short walk to the centre and main attractions. Like an oasis in an urban dessert, I cannot recommend it enough. I look forward to a return visit soon.

Lovely hotel and gardens, fab views. Spacious rooms with contemporary bathrooms - loved the Rituals toiletries! Nice location on the East Cliff overlooking the sea

All of the staff were efficient, friendly and professional.They were all a credit to the hotel's owners, in dress and appearance. The hotel's position is one of the best in Bournemouth, slightly set back from the road and unrestricted sea views. Sitting on our balcony was just divine. The hotel is meticulously maintained we will certainly return.

AC didn’t work and there was small fan in the room. The room had a smell. The stuff were nice and helpful

Great location with friendly staff. Will stay again.

Really lovely room with sea view. Staff were lovely

Good hotel.

Lovely staff. Rooms a bit dated. Great bar with reasonable prices. Appreciate the free parking.

I booked a single room for 4 nights. On the first night I was unable to sit or sleep in the room due to the heat. It was unbearable. I couldn’t breathe and didn’t sleep at all. There was a small fan in the room that broke. The reception was then only able to provide a small desk fan that they used at the reception desk. The next day I explained to the hotel that I couldn’t stay and had decided to go home. They showed me another 2 rooms that were larger but in need of an upgrade but still very warm. I felt unable to stay so changed my flight to the next available one which was the next day at further cost. Not long after I did this, the hotel offered me an upgraded air conditioned room but it was too late. I had paid for 4 nights but only stayed 2. As the booking was non refundable the hotel said that I wasn’t due any refund for the 2 nights I didn’t stay . So .. please be careful and make sure this hotel is right for you before booking because if it’s not they won’t refund you.