Room was less the average, pillows were nasty with visible accumulated stains of saliva, sweat, who knows?, one of two bath towels the same with stains, only one of three outlets worked and was near the lavatory, and they wanted a deposit in order to use the tv remote control. Such an unpleasant stay!!!!

I would never recommend this stay to anyone. The pictures portrayed are nothing like what the actual place looks like. The “City View” is abysmal, nothing but dirty streets and a KFC in front of a rundown terrace and windows that don’t even open. As you arrive you immediately feel unsafe in the area, no on site parking, no anything this place is horrible and the fact that they make it non refundable says a lot. They know they are scamming people with lies and I regret ever giving this place a chance because I was deceived by the photos they portray the place to be. Completely unsatisfied and again nothing but regret after booking this stay and having them waste my money.

The staff was rude. Requested I leave a deposit of 200 pesos for a tv remote. They would hand guests towels as they registered. Too many rules and restrictions. Outside the hotel it is an absolute mess. Homeless everywhere. Cardboard and trash scattered everywhere. The ONLY positive thing was that I slept good because I was on the 5th floor. Away from the noise.

:-)

Very nice staff, nice location very close to basically everything, definitely coming back again

the buffet breakfast was more than expected for the affordable price, clean and safe hotel, small room but all I needed was there to rest and continue my trip. friendly and helpful staff .

No es para nada como muestra en las imágenes, la zona está súper peligrosa, no puedes salir a la calle sin miedo a que te asalten, el comedor está sucio, la verdad no lo recomiendo para nada

Muy buena mi estancia

Me corrieron antes de la hora que dicen sus políticas , según el Chek out es a las 13:00 hrs. y a las 12:00 me sacaron. Por otra parte, la terraza nunca la quisieron abrir disque por qué había pasado algo en el evento de Pal Norte. Las habitaciones huelen mucho a humedad y no están bien iluminadas.

First of all if your not going to hold a reservation till at least 10pm then why even offer reserve now, pay later. I got there around 7:29pm to find out I was suppose to be there by 6pm to pay and not loose my reservation. These people did not care if you were out of luck and having to scramble for a place to sleep late at night. They didnt try to find an alternative. Never had that experience...

They canceled my reservations without notice and over charge me for 2 days stay

Very nice, extremely friendly, but unable to ever get full breakfast, they stated it was for other customers only.

Solo cafe y pan por la desayuno

Is clean but it is not the same as it shows in the photos, the furniture is very old

This was an emergency booking, and unfortunately my overall experience, mainly due to the receptionist/front desk personnel made it a complete nightmare. She made it a point to be rude and unprofessional. Horrible customer service.

This is a place where the Federal Police stays...you shouldnt offer this place

The hotel is not so clean, there is not a chair to seat and work in the room, the airconditioner is not working propoerly

if you on a tight budget to get a better hotel...then this hotel is good...and well...I was on a tight budget..lol

A really terrible place, dirty, smelly, totally out of date, and the area is not safe.

The hotel is so bad. No facilities available. Food so bad. Bad service. Noisy