The hotel was gorgeous, well maintained and in the perfect location. However, what really stood out was the service. Alexendre and Karim were constantly available, knowledgeable and eager to help with any and all questions. Highly recommend!

The staff made no effort in trying to help and they were very rude

The Hotel is very well situated. Alexandre was very kind and gave us good advice for our visit to Lyon.

Lovely helpful staff. Modern hotel. Nice shower. Our toilet had a bizarre flush that disturbed the second nights sleep and our aircon didn’t work, but otherwise, lovely. Didn’t eat there or use saunas.

the room didn’t have window

Beautiful clean & functional room. Great facilities. Coffee machine available in your room with daily supply of water. Great location, central to old & gothic parts of Lyon. High recommend staying here.

The room was overall clean but there were long dark hairs on the bathroom floor.

Charming hotel perfectly located in the city center. Extremely helpful concierge services

Location, cleanliness and staff were fantastic

Excellent all round

Hotel was good, close to public transport and plenty of bars and restaurants. Unfortunately we were in the ‘Cinema Room’, which had no external windows. We couldn’t get fresh air into the room and the aircon wasn’t enough to get rid of the humid air after showers. Also, there was no fridge in the room - you had to leave any food items with the concierge on the ground floor

Spotless room, comforting decor, wonderful staff

Clean room

Very nice boutique hotel. Comfortable beds and a very well maintained hotel.

Our third stay at this property. We’ve never been disappointed. Clean, convenient and very friendly staff. The only issue we’ve ever had is the spotty WiFi. Every morning and every time we would leave the hotel for any length of time we would have to log back in even though we had our devices set for auto join.

Very good location and staff is very nice and room is perfect

Quite simply said - do not book this property. The rooms are ridiculously small and expensive. We booked the signature room which is the biggest and still it was like a shoebox. For one person is fine, but definitely not 2 people. Terrible service. I asked for an extra duvet a week before check in, but there was nothing there. Asked the reception 3 times, it never got there. The cleaning staff left a used cleaning towel next to the sink.. Not sure if they actually cleaned the room. Terrible terrible hotel.

The bedroom is small but well appointed. I loved the form mattress and got a good night’s sleep. The ambiance is tranquil and the reception smelled great. Best of all was Kareem whose welcome and help made the stay so pleasant. When we found that our room was just beneath the rooftop bar and subject to late night noise, Kareem immediately changed our room with no fuss. We never made it to the rooftop bar and the many bad reviews it gets made it no big deal. I bet the hotel would get way better ratings if it could remedy the poor service reported.

Property was clean, modern, and staff spoke perfect English. Convenient to the metro, and centrally located for a very reasonable price, we really enjoyed our stay here and would come again!

Clean. A/C was nice!