Edward
Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was very nice, clean and comfortable. The room service young lady was lovely.
However that’s all the positives.
Negatives.
We had already paid an agency but were asked to provide credit card details on a piece of paper, just unsafe as anyone could access it when stored in an office. The staff took umbrage when I pointed out how wrong this was. No details then no stay, we had no option.
The small car park was not marked so it was a free for all. Also a space wasted to an old vintage car with a flat tyre. People get blocked in. After asking for help with being blocked in we were asked to park differently when we returned to make room for hotel guests. We pointed out we were also guests. There was no room anyway.
We were warned it was noisy on a weekend, yes it was, can’t complain about that as we were warned.
The ceiling in the bar area was in a bad state of repair, there were huge cracks in it and it was pretty grubby.
The head of one of the beds was loose as there were screws that had come away. It didn’t look at all like how bed heads are usually fixed on but a bad repair.
We certainly would not go back.
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