Solaris Hotel Kuta

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Overall Ratings & Reviews Solaris Hotel Kuta

Traveloka (2,282)
Other sources (445)
8.3
Very Good
From 2,282 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.3

Meal

7.8

Location

8.6

Service and Facilites

8.3

People often mention about Solaris Hotel Kuta
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Staff Friendliness (26)
Surroundings (22)
Accessibility (21)
Ambiance (20)
Bedroom (19)
Bathroom (19)
Family Friendly (17)
Distance to City Center (16)
Room Space (15)
Hotel Area (15)
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Traveler Reviews Solaris Hotel Kuta

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40
Customer reviews
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Staff was very friendly and the area was close to Kuta Beach and German Beach at a fair price, and there are many restaurants nearby.
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A***i
icon-Transit
Transit
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8.5
/10
Reviewed 3 week(s) ago
The hotel was okay, and the staff was friendly. However, the building wasn't very clean, with moss-like growths on the walls.
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Akhmad F.
icon-Leisure
Leisure
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10.0
/10
Reviewed 10 week(s) ago
Many times staying here is very comfortable and satisfying.
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Ario P. S.
icon-origin-TRAVELOKA
8.9
/10
Reviewed 12 week(s) ago
The hotel was okay, but when we checked in, there weren't any towels, so we had to ask for them. The basement also felt a bit unclean, as there was always standing water. However, the staff was friendly and helpful.
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P***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 13 week(s) ago
The receptionist was friendly and very helpful, the room was standard.
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M***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Nice and beautiful. Clean and also good service. Will come back here if holiday again 🙏
1 people find it helpful
N***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The receptionist was friendly. I found the room quite clean, even though the hotel is old.
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L***a
icon-origin-TRAVELOKA
7.6
/10
Reviewed 14 week(s) ago
Just checked in and was given a dirty room that hadn't been cleaned up at all. Then asked to change rooms and waited a really long time. Then there were no towels in the bathroom. I had requested it from the staff but it wasn't done right away and yeah, I waited over an hour just for towels. Honestly, I'm disappointed, I often book hotels but I've never been this disappointed, I'm so tired.
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Sartika
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9.7
/10
Reviewed 14 week(s) ago
Cheap, friendly and clean 🙏🙏🥰🥰🥰
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2 people find it helpful
Al Fauzan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The room was really nice and comfortable. There was a 24-hour convenience store right in front of the room. The only downside was the basement parking lot, which smelled like garbage. I had to get my motorbike quickly.
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1 people find it helpful
Y***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Hotel staff are friendly in serving
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
All the staff are friendly, kind, and responsive. Great service. Simply the best hotel.
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Raka S. N.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
Many people say the staff, especially the security, are unfriendly, but I found them all to be very welcoming. The hotel was clean and quite busy. The hallways weren't very large but were comfortable. The location was perfect, as it was close to everything, and there were several massage parlors and convenience stores right in front of the hotel.
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Andre
icon-origin-TRAVELOKA
8.2
/10
Reviewed 17 week(s) ago
I bought a room for my staff to stay with breakfast, as stated on the hotel voucher, but the hotel denied it. I had to call the hotel, and it took quite a long time for them to acknowledge it. Not good administration or service at all.
1 people find it helpful
F***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 19 week(s) ago
Stayed here for 3 nights, then extended for 2 nights because I felt at home, too lazy to move hotels.
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2 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
2 nights stay here, very good service.
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1 people find it helpful
Afni
icon-origin-TRAVELOKA
7.4
/10
Reviewed 24 week(s) ago
Good, good service feels like a 5 star hotel, clean rooms 🥰
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The hotel is quite nice, but the motorbike parking is a bit cramped in the basement. The staff is very friendly, 10/10.
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Risa R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
The room is clean, staff very helpful. Great place to stay!, great location, and great customer service. Very easy to check in, and the elderly gentleman at the counter was so sweet! Highly recommended!!! Had a great experience overall.
1 people find it helpful
Ratna S. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 29 week(s) ago
All the staff were friendly. Housekeeping, Rama, was very neat when arranging the room. There was a slight problem with the AC in room 325, but the technician quickly resolved it, and the receptionist was quick to provide a new room as a solution.
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2 people find it helpful
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