All Ratings, Current App Language, See all reviews
Traveler Reviews Solaris Hotel Kuta
Number of reviews per page
20
20
40
40
Customer reviews
R***o
Staycation
10.0
/10
Reviewed 2 week(s) ago
Staff was very friendly and the area was close to Kuta Beach and German Beach at a fair price, and there are many restaurants nearby.
Find this review helpful?
A***i
Transit
8.5
/10
Reviewed 3 week(s) ago
The hotel was okay, and the staff was friendly. However, the building wasn't very clean, with moss-like growths on the walls.
See original
Find this review helpful?
AF
Akhmad F.
Leisure
10.0
/10
Reviewed 10 week(s) ago
Many times staying here is very comfortable and satisfying.
See original
Find this review helpful?
AP
Ario P. S.
8.9
/10
Reviewed 12 week(s) ago
The hotel was okay, but when we checked in, there weren't any towels, so we had to ask for them. The basement also felt a bit unclean, as there was always standing water. However, the staff was friendly and helpful.
See original
Find this review helpful?
P***u
8.8
/10
Reviewed 13 week(s) ago
The receptionist was friendly and very helpful, the room was standard.
See original
Find this review helpful?
M***l
10.0
/10
Reviewed 13 week(s) ago
Nice and beautiful. Clean and also good service. Will come back here if holiday again 🙏
1 people find it helpful
N***r
Leisure
8.5
/10
Reviewed 13 week(s) ago
The receptionist was friendly. I found the room quite clean, even though the hotel is old.
See original
Find this review helpful?
L***a
7.6
/10
Reviewed 14 week(s) ago
Just checked in and was given a dirty room that hadn't been cleaned up at all. Then asked to change rooms and waited a really long time. Then there were no towels in the bathroom. I had requested it from the staff but it wasn't done right away and yeah, I waited over an hour just for towels. Honestly, I'm disappointed, I often book hotels but I've never been this disappointed, I'm so tired.
Read More
See original
Find this review helpful?
S
Sartika
9.7
/10
Reviewed 14 week(s) ago
Cheap, friendly and clean 🙏🙏🥰🥰🥰
See original
2 people find it helpful
AF
Al Fauzan
8.5
/10
Reviewed 15 week(s) ago
The room was really nice and comfortable. There was a 24-hour convenience store right in front of the room. The only downside was the basement parking lot, which smelled like garbage. I had to get my motorbike quickly.
See original
1 people find it helpful
Y***a
8.5
/10
Reviewed 16 week(s) ago
Hotel staff are friendly in serving
See original
Find this review helpful?
Verified Traveler
Staycation
10.0
/10
Reviewed 16 week(s) ago
All the staff are friendly, kind, and responsive. Great service. Simply the best hotel.
See original
Find this review helpful?
Raka S. N.
9.4
/10
Reviewed 17 week(s) ago
Many people say the staff, especially the security, are unfriendly, but I found them all to be very welcoming. The hotel was clean and quite busy. The hallways weren't very large but were comfortable. The location was perfect, as it was close to everything, and there were several massage parlors and convenience stores right in front of the hotel.
Read More
See original
Find this review helpful?
Andre
8.2
/10
Reviewed 17 week(s) ago
I bought a room for my staff to stay with breakfast, as stated on the hotel voucher, but the hotel denied it. I had to call the hotel, and it took quite a long time for them to acknowledge it. Not good administration or service at all.
1 people find it helpful
F***h
Staycation
9.1
/10
Reviewed 19 week(s) ago
Stayed here for 3 nights, then extended for 2 nights because I felt at home, too lazy to move hotels.
See original
2 people find it helpful
Verified Traveler
Leisure
9.7
/10
Reviewed 22 week(s) ago
2 nights stay here, very good service.
See original
1 people find it helpful
A
Afni
7.4
/10
Reviewed 24 week(s) ago
Good, good service feels like a 5 star hotel, clean rooms 🥰
See original
Find this review helpful?
Verified Traveler
9.4
/10
Reviewed 28 week(s) ago
The hotel is quite nice, but the motorbike parking is a bit cramped in the basement. The staff is very friendly, 10/10.
See original
Find this review helpful?
RR
Risa R.
8.5
/10
Reviewed 28 week(s) ago
The room is clean, staff very helpful. Great place to stay!, great location, and great customer service. Very easy to check in, and the elderly gentleman at the counter was so sweet! Highly recommended!!! Had a great experience overall.
1 people find it helpful
RS
Ratna S. T.
Leisure
9.1
/10
Reviewed 29 week(s) ago
All the staff were friendly. Housekeeping, Rama, was very neat when arranging the room. There was a slight problem with the AC in room 325, but the technician quickly resolved it, and the receptionist was quick to provide a new room as a solution.