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Sahid Surabaya Hotel

Explore Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

Traveloka (9,517)
Other sources (20)
8.0
Very Good
From 9,517 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.6

Service and Facilites

8.0

People often mention about Sahid Surabaya Hotel
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Distance to City Center (228)
Bedroom (206)
Staff Friendliness (205)
Accessibility (201)
Room Space (198)
Ambiance (175)
Bathroom (172)
Surroundings (164)
Hotel Area (151)
Check-in/out Time (135)
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Traveler Reviews Sahid Surabaya Hotel

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40
Customer reviews
I***A
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 day(s) ago
The staff was very friendly. The receptionist was always on hand and accommodating to guests' needs. Room service was prompt. My room was quite spacious, and all the facilities were functioning well. The only downside was the lack of variety in the breakfast menu. Overall, I had a pleasant stay at Sahid Surabaya.
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Hantyan
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 day(s) ago
Friendly staff, perfect location right in front of the Submarine Museum in the center of Surabaya.
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Accommodation's Reply
15 May 2026
With our deepest respect, we would like to thank Mr. Hantian for his trust in choosing Sahid Hotel Surabaya for his stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya. We hope this visit was a memorable and impressive experience. Thank you for choosing Sahid Hotel Surabaya as your second home once again. Sincerely, The Management
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M***I
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 day(s) ago
The receptionist was very friendly. The location is super strategic, with a great view of the city. I was just scared by the photos in the room, hehe.
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Accommodation's Reply
15 May 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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dluharrohimah i.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The hotel staff is friendly, the room is comfortable, the bathroom is comfortable, the atmosphere is calm, you can see the view of Surabaya city, very close to the station, the breakfast is varied, the AC, TV, Wi-Fi, refrigerator, hot water all work well. Even though the hotel is old, but everything is still the best. Will be the hotel of choice if you come to Surabaya again 🫶🏻✨
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Strategic location, close to the city center, clean rooms and friendly staff.
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Accommodation's Reply
15 May 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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EKO W. I.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Overall satisfied with the service, the hotel does look old, it needs to be renovated.
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Accommodation's Reply
15 May 2026
With respect, we would like to thank Mr. Eko W.I. for choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you experienced during your stay at Sahid Hotel Surabaya and appreciate your feedback. We are committed to improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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Robert
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Great hotel, I did enjoy it. Will come again
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Accommodation's Reply
15 May 2026
With our deepest respect, we would like to thank Mr. Robert for his trust in choosing Sahid Hotel Surabaya during his stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya. We hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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astrid d.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
The front office is friendly, polite, and the room service is also good.
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1 people find it helpful
Accommodation's Reply
15 May 2026
With our deepest respect, we would like to thank Ms. Astrid for choosing Sahid Hotel Surabaya for your stay in Surabaya. We are honored to welcome you to Sahid Hotel Surabaya. We hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home once again. Sincerely, The Management
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Richard T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
My room was 806, but the shower was broken, overall the room was clean and nice.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team
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J***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Strategic location, the downside is that the room is not comfortable when you want to sleep, because it is not soundproof so the sound of vehicles on the road is very loud, especially at night.
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Accommodation's Reply
15 May 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
All good... service and location
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Accommodation's Reply
03 May 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Ibnu A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Strategic location in the middle of the city, easy to get to the government center or shopping center.
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Accommodation's Reply
03 May 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Mulia Z.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
I had a room overlooking the city center. I wanted to go to bed at 10 p.m., but the noise from outside—ambulances, car horns, and traffic—was so loud it wafted into the room. I finally got to sleep at 2 a.m.
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Accommodation's Reply
03 May 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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Sri W.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
It was a pleasure staying here. The room is spacious and has a living room. It's close to the city center and offers a great view from the 9th floor...😍✨❤️
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1 people find it helpful
Accommodation's Reply
03 May 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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e***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Location is close to everywhere, lack of room like cigarette smell
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Accommodation's Reply
15 Apr 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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T***u
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Everything is okay, only the breakfast menu is monotonous and lacks variety.
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1 people find it helpful
Accommodation's Reply
15 Apr 2026
We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management
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d***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Responsive staff helped parents who had difficulty using the elevator, thank you.
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2 people find it helpful
Accommodation's Reply
15 Apr 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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d***e
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
The receptionist, the housekeeper, and the parking attendant, who passed us in the hallway, were friendly, smiling, and happy to greet us. They made our stay comfortable.
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Accommodation's Reply
15 Apr 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Thank God, every time I go to Surabaya, I stay at the Sahid Hotel. Besides the affordable prices, the service is excellent. The rooms and toilets are clean, and all the cabinets, refrigerator, water heater, and air conditioning are working perfectly. If you're visiting Surabaya, please stay at the Sahid Hotel. It's close to public facilities, and it's also convenient.
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Accommodation's Reply
15 Apr 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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L***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel's location is very strategic, close to shopping centers, tourist attractions, and the train station. Recommended for transit.
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Accommodation's Reply
15 Apr 2026
With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management
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Number of reviews per page
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40
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