Peng A. l.

Business

7.0

/10

Reviewed 19 hour(s) ago

I got a room next to the elevator and the service area, which was very noisy and full of noise. I didn't seem to get a good response when I asked for a room change, so that was it.

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t***i

Staycation

8.8

/10

Reviewed 3 day(s) ago

The location is very strategic and comfortable.

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l***i

Business

8.2

/10

Reviewed 4 day(s) ago

overall it's ok, for a 1 night stay,,,

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1 people find it helpful

Accommodation's Reply

05 Jul 2026

With our deepest respect, we thank you for your trust in choosing Sahid Hotel Surabaya for your stay in Surabaya. We are delighted to welcome you to Sahid Hotel Surabaya and we hope your visit was a memorable and enjoyable experience. Thank you for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management

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Ahmad F.

Leisure

9.7

/10

Reviewed 5 day(s) ago

Spacious, nice room, strategic location near Gubeng station.

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Accommodation's Reply

05 Jul 2026

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Muhamad I.

Leisure

9.1

/10

Reviewed 5 day(s) ago

Close to Gubeng station, the prices offered are also affordable.

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1 people find it helpful

Accommodation's Reply

03 Jul 2026

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C***s

Business

8.7

/10

Reviewed 6 day(s) ago

Breakfast is okay, the restaurant menu is great for the asem-asem oxtail, only the late coffee has no art 🤪. The room is quite spacious, the bed feels good: approved, old ambience: short ceiling at the corridor.

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A***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

It was great and very affordable

1 people find it helpful

Accommodation's Reply

03 Jul 2026

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I***a

8.5

/10

Reviewed 1 week(s) ago

My first experience staying in Surabaya was pleasant, the room was clean, the breakfast menu was varied, and it was close to the station and Unair.

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29 Jun 2026

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R***a

8.5

/10

Reviewed 1 week(s) ago

Cons: No window shades, no hair dryer, the toilet wasn't very clean and still had stains. The room's furnishings were old, so it looked dusty. The restaurant wasn't very responsive in refilling food after it ran out. Pros: Comfortable room size, strategic location and great view, great staff, quick check-in and check-out without a long wait. Overall, it was a good and comfortable stay. Thank you all for a comfortable three-night stay at the Sahid Hotel.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, We would like to express our deepest gratitude for choosing Sahid Hotel Surabaya for your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management Team

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B***s

5.7

/10

Reviewed 1 week(s) ago

An old hotel with basic room amenities. Staff are slow to respond to complaints.

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01 Jul 2026

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K***l

Staycation

8.2

/10

Reviewed 2 week(s) ago

The service is good and friendly, but it's a shame that yesterday I got a room with smelly bed sheets 😔 The blanket smells good, the room is also clean, it's just a shame that the bed sheets don't seem to be cleaned properly.

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Accommodation's Reply

30 Jun 2026

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H***u

Transit

8.5

/10

Reviewed 2 week(s) ago

Very near the Gubeng Station, just a 3-minute walk and near a shopping mall. Old building hotel with a big parking area, but still a nice one though. The frontliners were friendly, the room quite vintage, the linens were clean but show that they've been used for ages, need to be replaced with new ones. Had one nice sleep here despite the story I heard from others 😆

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Accommodation's Reply

30 Jun 2026

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Verified Traveler

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel staff was very friendly, the rooms were spacious and clean, the price was very affordable, and it was close to Gubeng Station. I'll definitely stay here again next time I'm in Surabaya.

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26 Jun 2026

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I Gusti A. K. M.

Transit

9.7

/10

Reviewed 2 week(s) ago

Even though it's just a transit, it's very comfortable for resting.

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26 Jun 2026

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Budiharti

8.5

/10

Reviewed 2 week(s) ago

The hotel staff were very friendly and helpful.

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Accommodation's Reply

27 Jun 2026

Dear Valued Guest, We would like to express our sincere gratitude to Mr. Budiharti for choosing Sahid Hotel Surabaya for his stay in Surabaya. We are delighted to have welcomed you to Sahid Hotel Surabaya. We hope your stay was a memorable and enjoyable experience. Thank you once again for choosing Sahid Hotel Surabaya as your home away from home. Sincerely, The Management Team

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Verified Traveler

Leisure

9.4

/10

Reviewed 2 week(s) ago

The location is strategic, close to the station & Surabaya Plaza also Grand City, you can also walk to Zangrandi, happy to stay here.

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26 Jun 2026

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N***a

Leisure

8.8

/10

Reviewed 2 week(s) ago

Every time I go to Surabaya, I always stay here because my son loves trains. So we always ask for a room with a train view. The facilities are great. However, the breakfast menu doesn't seem as comprehensive as last year. Hopefully, there will be improvements next year, especially the breakfast menu. The service is friendly, and luggage can be stored safely even after checking out.

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Accommodation's Reply

26 Jun 2026

We would like to express our sincere gratitude for your trust in choosing Sahid Hotel Surabaya during your stay in Surabaya. We apologize for any inconvenience you may have experienced during your stay and appreciate your feedback. We are committed to continuously improving our services and cleanliness, and plan to gradually replace older facilities so that all our guests will continue to choose Sahid Hotel Surabaya as their second home. Sincerely, The Management

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N***r

9.7

/10

Reviewed 2 week(s) ago

Comfortable to stay in. Check-in and check-out are hassle-free.

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1 people find it helpful

Accommodation's Reply

26 Jun 2026

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N***s

Leisure

8.5

/10

Reviewed 3 week(s) ago

A hotel like this costs around 200,000 Rupiah. In Malang, Batu, a hotel like this costs around 800,000 Rupiah. You can hear the sound of trains all the time. If you're tired, it's easy to fall asleep. You can find breakfast around the station, like duck rice for 10,000 Rupiah, and other dishes like cilok (chicken soup).

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26 Jun 2026

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T***n

9.7

/10

Reviewed 3 week(s) ago

The location is very close to Gubeng Station, only a few dozen meters away, making it a convenient walk to and from the station. So far, I've had no complaints about my stay here.

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3 people find it helpful

Accommodation's Reply

21 Jun 2026

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Sahid Surabaya Hotel

Overall Ratings & Reviews Sahid Surabaya Hotel

7.9

7.9

7.8

8.6

8.0

Traveler Reviews Sahid Surabaya Hotel