El lugar está bonito, a secas.
La atención es muy mala en el restaurante, y peor en la parte que está del lado de la playa.
Irene
Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Felt very safe. Beautiful
Anilu
with Children
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Although the rooms we were given were next to each other, they were very different. One was much cleaner and newer, while the other looked older and wasn’t as clean. Other than that, everything else was fairly good.
Dayna
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love it
Antonio
with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Playa
blanca
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Desent food and service, over priced view is fantastic and pools great
Saturnino
with Children
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Awesome pool
Experience and quiet rooms.
adriana
with Partner
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
El lobby muy sucio y necesita mucho mantenimiento, el pasillo para nuestra habitación lleno de humedad y la pintura parchada .. la limpieza de la habitación estaba bien pero las áreas comunes necesitan mantenimiento: el área de restaurante y albercas está bien , el servicio muy bueno
Edgar Luis
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Excelente servicio todos los empleados muy atentos,el hotel Hermoso.
lorena
4.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Muy limpio el cuarto, no hay servicio de ayuda con el equipaje a pesar de que el edificio que me asignaron mi cuarto está sin elevador y me tocó 3er. Piso,
Graciela
Family
4.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The hotel is too old and outdated. Our shower barely had a flow of water, so it took longer to take showers. We were only able to use the hot water knob, and the water was only half warm. We had to keep the bathroom door open because it was hot in the bathroom when you turned on the light. No blow dryer. We had a kitchenette but No coffee maker. Big closet but no iron. The star rating it has is not true. Staff was not friendly and we were not given options to upgrade or asked if our stay was ok at check out. We didn't even know the hotel had a new addition right at the beach.
The nightly rate is overpriced! The rating should be a 2 star and that's exaggerating. I will never stay there again.
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Jessica
with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The staff was very friendly and bilingual! They offered free beach towels, changed our towels everyday and cleaned the pools very fast even after a thunderstorm. I loved the smart tv and beds in the room were very comfortable. I also enjoyed the balcony view! I felt safe and I had so much fun at this resort.
Ismael
with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Está cerca de la playa,buena comida,buen servicio de parte del personal
armando
with Children
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
No me gustó que en la noche el clima tiraba mucha agua y estaba tabaso la coladera del baño.
Roberto
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
El personal muy amable, la limpieza del cuarto muy bien, la alberca buena en general el ambiente excelente.
Isaac
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Les hace falta limpieza en las albercas, solo hay un ascensor.las bebidas están muy muy caras.
Reynaldo
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Why charges for extra bracelets?
Luis
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Swimming pools are poorly maintained and dirty, not a chance I would swim in there
Susana
with Friends
8.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Las personas de el desk son muy amables. Solo el cuarto estaba un poco sucio y no dan desayuno incluido que para el precio sería justo tenerlo. 🙂