Had a lovely break at Pinegrove, we had a recently refurbished room, mucky footprints on the bathroom floor but the rest of the room was clean, a bedside table for both sides of the bed would have been nice and/or a table to use the kettle on, we had to rest it on a chair, hotel is a little outdated & could do with a lick of paint, but that said we would stay there again. Breakfast was very good

The worse hotel I’ve ever stayed at mould on bathroom titles the whole place looks like it for the homeless I checked back out after about 30 mins and found another place to stay WHAT A DUMP, I can’t believe hotels.com even lists it

Staff tried. Run down though and not very clean in the main areas. Its got your basics.

Although the staff were very helpful, I was very disappointed in the the room and hotel in general for the price I paid

PERSONAL SERVICE

Clean room, great welcome from staff and that level of attention continued until I checked out.

comfy bed, headboard falling off, hotel needs repainting as it is looking tired. clean room but noisy (can hear every movement in the room next to us). not the best breakfast, sausages particularly poor. ok if you just want a cheap room for an overnight stay.

good

Suitable for one night if travelling alone or in an emergency. A rather grand old building in need of some TLC

Acceptable accomodation in an old building with character.

I would come back in a heartbeat. The staff were really great. I felt like they had my back—like they really wanted us to have a great time. I slept well, the breakfast was good, and I really like a vintage vibe and this boutique hotel gives that. It was a great stay. Not too far to walk to Aldi, the owners were personable and very helpful.

A rather dated hotel ,thin walls, but really good staff who try hard to give guests a pleasant stay

Really horrible stay, damp on all the walls, mold in the bathroom, paint chipping off, uncomfy beds, dirty surfaces and not clean. Though it had breakfast with it we only ordered toast as we could see the cutlery was dirty. I took pictures and will upload if i can. Staff said it was recently taken over, however can see other reviews saying they have said that for months. I do not feel it is an excuse for the level of damp and mold in that room. It made all 4 of us really poorly the day after and I thought I was going to have an asthma attack while there. My son has horrid eczema and it flared up really badly too. I would not recommend this hotel. If we didn’t need to stay we would have left after an hour in the room and we left promptly in the morning. Not worth the £120 paid.

don't believe the reviews. Shower was so dirty my wife would not use it. No toiletries or anywhere to hang a towel. Food was poor, service ?. Left a day early as we were so dissapointed, so lost out on money.

Hotel deserves more than a 2 star. Great WiFi, comfortable bed.

Dated and dirty although the room was clean The radiator was on full blast and you could not turn it off I had to sleep with the window open.

Bedroom very dated. Corridor smelled of cigarettes . Dining Room was grubby. Was asked 4 times what I wanted and it was still wrong when it arrived. Also asked for a pot of tea and was brought a ‘builders’mug of tea with milk in it. Hotel very dated.

Basic but clean, comfortable bed. Great service, accommodating and friendly. Good breakfast.

Okay. The tub had no non slip tub stickers. I slipped on the tub and fell backwards out of the tub onto my back and hit my head. You need to put something non slip in your tubs. I was lucky I wasnt seriously injured.

We had a comfortable stay, bed was clean and comfortable, however never had 2 pillows in one case before… !! Unfortunately we had a snorer below but heyho, the shower didn’t have much pressure but towels were nice and it was good to have shower n shampoo… but no conditioner but the use of a hairdryer was good 👍 breakfast was ok, overall good 2 star hotel thanks for having us 🙏