The elevator didn’t work… had to lug my two suitcases up the stairs to the third floor. They provided a room that sleeps four but had only one queen bed, one set of towels and no sofa. The door is locked after hours so don’t expect to come in after midnight. It’s a joke!

I like the hotel, it was clean, staff is nice, breakfast is excellent. I didn't use the spa this time.

I was disappointed. As a former resident of Kongsvinger I happen to know that this used to be the very best Hotel in the town. It can now only be described as 'tired'. The staff were courteous, but not especially customer oriented. Room was comfortable, but not what I expected of a higher end hotel. The sauna was good, but the pool was very cold. Breakfast on day 1 was interesting as the yoghurt placed on the buffet had gone off. Not the very best advertisement for Kongsvinger.

No hair dryer or sufficient electrical outlets

Find something else, even a tent. Totally unworthy of the price charged. The room is tiny/claustrophobic. I have stayed in B&B with larger rooms and better condition. The toilet is next to the bed, with a cover that is impossible to cover without a loud bang and a door that does not close, it just barely shields the view. When I complained upon arrival, I was told "all rooms are the same and the place is being slowly re-modelled". They should close the place until the remodeling is done. The breakfast was OK, but not enough to save this review. If anyone from EXPEDIA visited the place, they would have taken off the list. SHAME EXPEDIA, you can do better!

We had to change rooms. The toilet in the bathroom was dirty had not been cleaned. I complained and got another room. That room and bathroom were clean. We hope it was a one time mistake.

Everything was amazing, helpful staff. Great breakfast. Bar menu is very limited. Lots of dogs stayed last night, got a bit noisy.

We were stuck in Kongsvinger for a day due to confusion on train reroute for track maintenance on ticket from Oslo to Stockholm. We booked this hotel when we found out we'd be stranded for a day with the kids. Hotel was great about accommodating our 2 adult, 2 child family in one of the only 2 twin bed rooms left and added a fold out bed.

Langt fra så behjelpelige og hyggelige som den flott brosjyren vi fikk ved innsjekk Frokost, like greit å ta den ett annet sted.

Lite slitet men okej. Stolen på rummet var fruktansvärt nedsuten. Lite klen frukost men den ingick så klagar inte. Fläkt på rummet var ett pluss. Hade kvällssol så de blev väldigt varmt på rummet. Hissen ur funktion

Heisen fungerer ikke og har ikke fungert over lengre periode. Dette står det ikke noe om på hjemmesiden. Min mor som bruker krykker fikk rom i 3 etg og vi fikk ikke bytte. Personalet brydde seg ikke om dette.

Måtte ringe etter folk for å sjekke inn. Ikke fikk vi mat, ikke hadde de øl. Pratet ikke norsk.

Spa avdelingen var nedlagt for mange år siden, så vi ble veldig skuffet, for vi gledet oss til det. Det står spa hotell, på alle skilt, brosjyrer,og på velkomstsiden på tv, på rommet. Det står også på siden deres, der jeg bestilte rommet.Vi føler oss lurt, da det ikke står noen steder, at dette ikke finnes på hotellet.

Ikke bra. Slitt hotell som trenger mye kjærlighet

Der har de mye å gå på....ikke sikring på vinduer i 4 etasje. Dårlig vedlikehold....

Enkelt men helt ok. Frokost ok.

Supert opphold i år som i fjor. Fikk litt gratis mosjon da heisen stoppet og vi hadde rom i 3.etasje. Heisen sto forresten i fjor også.

Ok hotell, til prisen Kunne med fordel vore finare utenfor spisesal

Frokost OK, men middag skuffende. Fikk beskjed i skranken om at vi ikke trengte å forhåndsbestille bord. Det stemte jo ikke. Fikk i all hast et bord i en mørk krok. Noen i gruppa måtte vente lenge på maten. Servitøren gjode imidlertid det beste ut av situasjonen.

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