Dear Valued Guest, Thank you for taking the time to provide a review and feedback regarding your stay. We apologize for any inconvenience you experienced, particularly regarding the hot water during your stay. This feedback is invaluable and has been forwarded to the relevant team for investigation and follow-up to ensure all guests enjoy the utmost comfort. Regarding room size, please note that the room you booked is designed for two people. For the comfort of three guests, we recommend booking a Deluxe room with an extra bed or booking two separate rooms to maximize space during your stay. As for room rates, prices vary depending on demand and occupancy levels at any given time, especially during peak seasons. To obtain more competitive pricing, we recommend booking well in advance of your arrival date. Additionally, please note that hair dryers are available upon request at the reception desk in most rooms, while Deluxe rooms have them provided directly in the room. Thank you again for your feedback. We look forward to welcoming you back in the future and providing you with an even better stay experience. Sincerely, Andy R - General Manager
