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Traveler Reviews THE 1O1 Malang OJ
Number of reviews per page
20
20
40
40
Customer reviews
R***i
Leisure
9.4
/10
Reviewed 8 hour(s) ago
The service is absolutely amazing. The place is very clean and comfortable. The view is also beautiful. I highly recommend staying here if you're in Malang.
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Fungky K.
8.8
/10
Reviewed 1 day(s) ago
The room was cool, comfortable, and met my booking request on the app. The staff was friendly, and the restaurant had delicious food with a wide variety of options, including Western and local dishes. I'll stay here again next time, as my kids loved it. Unfortunately, I couldn't enjoy the rooftop terrace because it was closed for a wedding.
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Tjandra H.
8.2
/10
Reviewed 6 day(s) ago
The location is strategic, but the sheets look old and unclean. The pool feels unsuitable for swimming; the atmosphere is gloomy and uncomfortable.
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L***s
Medical
8.5
/10
Reviewed 2 week(s) ago
In room 706, the cold water flow in the bathroom shower was much slower than the hot water flow, resulting in a small flow of warm water. I contacted a technician, who said there was a problem with the pump. By the time I checked out, the problem hadn't been resolved.
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Accommodation's Reply
06 Oct 2026
Dear Valued Guest, This is a message from 1o1 Malang OJ – Smart Style Experience. We appreciate your feedback and comments. On behalf of the management, we apologize for any inconvenience you may have experienced during your stay at our hotel. We hope you were satisfied and will return, and we are committed to improving the quality of our service for your next stay. Sincerely, Ade Sutrachart, General Manager
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Y***i
10.0
/10
Reviewed 2 week(s) ago
The hotel was really nice. But we couldn't swim the other day because of an anniversary celebration. Hopefully, we can go there again sometime and swim.
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Accommodation's Reply
02 Oct 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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N***i
10.0
/10
Reviewed 3 week(s) ago
Great stay, comfortable and clean room.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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F***l
Business
10.0
/10
Reviewed 3 week(s) ago
Happy 13th Anniversary. Thank you for the service and early check-in.
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Accommodation's Reply
25 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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T***a
Staycation
9.7
/10
Reviewed 4 week(s) ago
Very friendly staff, clean rooms and comfortable atmosphere ❤️
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Accommodation's Reply
18 Sep 2026
Dear Guests, Welcome to 1o1 Malang OJ. Thank you for choosing our stylish and elegant hotel. We are especially grateful for your kind words. We are delighted to hear that you enjoyed your stay. We look forward to welcoming you back again. Thank you very much. General Manager Ade Sudrajat
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B***g
Staycation
10.0
/10
Reviewed 4 week(s) ago
Comfortable and quiet environment
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1 people find it helpful
Accommodation's Reply
17 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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B***g
Staycation
9.7
/10
Reviewed 4 week(s) ago
The location is close to everywhere and the environment is comfortable.
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Accommodation's Reply
17 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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TH
Toru H.
Staycation
9.4
/10
Reviewed 4 week(s) ago
Awesome hotel in Malang, East Java!! We've stayed at The 1O1 Hotel OJ a couple of times and have never failed! Staff are all friendly and respectful to guests. Rooms are clean, quiet and with great mountain views. The hotel has a fitness centre and swimming pool as well.
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Accommodation's Reply
15 Sep 2026
Dear Mr. Toru H,
Greetings from THE 1O1 Malang OJ – Smart Stylish Experience.
Thank you for the positive review of our hotel. We are delighted that you enjoyed your stay. We look forward to welcoming you back to THE 1O1 Malang OJ on your next visit.
Sincerely,
Ade Sudrajat
General Manager
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
Great service, clean, friendly.
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Accommodation's Reply
12 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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p***i
9.7
/10
Reviewed 5 week(s) ago
All nice, good. I was just disappointed when I was about to check out. My husband ordered coffee, fried cassava, and fried bananas at the restaurant. The waitress who served me was a bit inattentive, so the order took a long time to be delivered to the wrong room, even though my husband had asked to eat it at the restaurant. The waitress also seemed distrustful when my husband ordered, apparently underestimating the price.
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Accommodation's Reply
10 Sep 2026
Dear Valued Guest, Thank you for taking the time to provide us with your feedback. We apologize for any inconvenience you experienced during your stay at 1o1 Malang OJ Hotel. We greatly appreciate your valuable feedback, which provides an opportunity to improve our services. We will address this matter immediately to ensure future guest experiences. We look forward to welcoming you back and providing you with an even more satisfactory experience. Sincerely, Ade Sudrajat, General Manager
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A***e
10.0
/10
Reviewed 6 week(s) ago
My family's favorite hotel in Malang.
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Accommodation's Reply
04 Sep 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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A***u
Staycation
10.0
/10
Reviewed 6 week(s) ago
The hotel is very comfortable and the staff are also friendly.
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Accommodation's Reply
01 Sep 2026
Dear valued guest, 1o1 Malang OJ – Welcome to a smart and stylish experience. Thank you for your kind words about our hotel. We are delighted to hear that you had a satisfying stay. We look forward to seeing you again at 1o1 Malang OJ on your next visit. Thank you. Sincerely, Ade Sudrajat, General Manager
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DK
Diah K.
10.0
/10
Reviewed 7 week(s) ago
The best, really. Come here again sometime 🥹
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Accommodation's Reply
27 Aug 2026
Dear Mr./Ms. Diah, Greetings from 1o1 Malang OJ – Smart Style Experience. Thank you for your positive review of our hotel. We are glad you enjoyed your stay. We hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrajat, General Manager
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EM
Endar M. J.
Staycation
10.0
/10
Reviewed 7 week(s) ago
Spacious, clean, and comfortable rooms. Sky lounge with views of Malang's city lights.
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Accommodation's Reply
22 Aug 2026
Dear Mr. Endar M. J, Greetings from 1o1 Malang OJ – Smart Style Experience. Thank you for your positive review of our hotel. We are glad you enjoyed your stay. We hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sudrajat, General Manager
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A***i
10.0
/10
Reviewed 8 week(s) ago
Friendly staff and a clean and comfortable hotel environment.
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1 people find it helpful
Accommodation's Reply
19 Aug 2026
Dear Valued Guest, Greetings from 1o1 Malang OJ – a modern and stylish experience. Thank you for your kind words about our hotel. We are delighted that you enjoyed your stay. We sincerely hope to welcome you back soon for your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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Verified Traveler
10.0
/10
Reviewed 8 week(s) ago
The hotel environment is good, with both the rooms and public areas very clean. The staff is helpful and friendly, and the hotel is quite quiet in the center of Malang.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guest, 1o1 Malang OJ – Smart Style Experience would like to express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and we hope to welcome you again on your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager
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G***r
10.0
/10
Reviewed 8 week(s) ago
The hotel is nice, the atmosphere is comfortable and clean.
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Accommodation's Reply
19 Aug 2026
Dear Valued Guests, Greetings from 1o1 Malang OJ – a modern and stylish experience. Thank you for your kind words about our hotel. We are delighted that you enjoyed your stay. We sincerely hope to welcome you back soon for your next visit to 1o1 Malang OJ. Sincerely, Ade Sutrachart, General Manager