Dear Mr. Mochamad C.W., Thank you for taking the time to share your review of your stay at Favehotel PGC Sililitan. We are delighted to hear that you were comfortable during your stay and enjoyed the easy access from our excellent location. Favehotel PGC Sililitan is directly connected to PGC Shopping Mall, making it easy for guests to enjoy shopping, dining, and other necessities. Our location also facilitates guests who wish to travel to various areas of Jakarta, whether for business or family trips, with access to public transportation available around the hotel. Your compliments mean a lot to us and motivate us to maintain the comfort of our facilities and improve the quality of service for all our guests. We hope that Favehotel PGC Sililitan will be your choice again on your next visit and provide you with another memorable stay. Sincerely, The Management Team, Favehotel PGC Sililitan

Dear Valued Guest, Thank you for taking the time to write a review about your stay at Favehotel PGC Cililitan. We are delighted to hear that you had a positive experience, particularly regarding the friendliness of our hotel staff and the promptness in responding to your needs and requests. We strive to provide friendly, responsive, and timely service to ensure every guest's satisfaction. Your compliments encourage our entire team to continuously improve the quality of our service so that all guests feel comfortable and happy during their stay. Thank you very much for your trust in Favehotel PGC Cililitan. We hope to welcome you back for your next stay and continue to provide you with our excellent service. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for taking the time to share your review and feedback regarding your stay at Favehotel PGC Cililitan. We apologize for the inconvenience you experienced, particularly the discovery of a cockroach in the bathroom. We understand that cleanliness is paramount in ensuring a comfortable, safe, and enjoyable stay for all our guests. This incident did not meet the hygiene standards we strive to maintain. Your feedback is highly valued. We will forward it to our housekeeping team for a more thorough investigation and enhance our room cleaning and pest control efforts to mitigate similar incidents in the future. Thank you for your concern and suggestion. We hope to rectify this issue and have the opportunity to welcome you back again with cleaner rooms and improved service. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience you experienced during your stay, particularly regarding the air conditioning not cooling as it should and the external noise. We have forwarded your feedback on the air conditioning system to the relevant team for investigation and to ensure it is functioning correctly. We understand that soundproofing is crucial for the comfort and quality of rest of all our guests. We greatly appreciate your feedback, which is valuable for our continuous improvement of our facilities and services. We hope to provide you with a more comfortable stay on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Ms. Avi, Thank you for your positive review. We are delighted to hear that Favehotel PGC Cililitan's excellent location, convenient access from Soekarno-Hatta Airport, and the diverse dining options in the PGC area were beneficial to you. We hope to have provided you with comfort and satisfaction during your future stays. We look forward to welcoming you back to Favehotel PGC Cililitan again. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at favehotel pgc cililitan. Your compliments motivate us to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, The Management Team, favehotel pgc cililitan

Dear Mr Jul F Thank you for your positive review. We are delighted to know that you enjoyed our strategic location, which is directly connected to Pusat Grosir Cililitan and provides convenient access to the city center and Halim Airport. Your appreciation means a lot to our team. We look forward to welcoming you back to favehotel PGC Cililitan on your next visit. Warm regards, Management of favehotel PGC Cililitan

Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you were satisfied with the cleanliness, comfort, and amenities at favehotel pgc cililitan, and that you appreciated the convenient location to the Cililitan Wholesale Center. We hope to welcome you back for your next stay. Sincerely, The Management Team, favehotel pgc cililitan

Dear Ms. Siska R., Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan and appreciated the convenient location and diverse dining options around the hotel. We hope to welcome you back again and provide you with another memorable stay on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Customer, We apologize for the inconvenience you experienced regarding the information about rooms with bathtubs in the application. It appears the information has not yet been updated, therefore the image of the bathtub is still displayed on the room details screen. We understand this may cause some discrepancy and we will work to correct the information to be more accurate. Thank you for your feedback and we hope to provide you with a better experience on your next stay. Sincerely, The Management Team, favehotel pgc cililitan

Dear Ms. Naomi S., Thank you for your positive review. We are delighted to hear that you enjoyed the excellent location of Favehotel PGC Cililitan and the food we served. Your compliments encourage us to strive for the best service and experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, as well as the cleanliness and comfort of your room. Your compliments encourage our entire team to continue striving to provide the best service. We hope to welcome you back to favehotel pgc cililitan again. Sincerely, The Management Team, favehotel pgc cililitan

Dear Ms. Nilai, Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the prompt service and your overall experience during your stay at Favehotel PGC Cililitan. We greatly appreciate your compliments and hope to welcome you back again on your next stay. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you enjoyed your stay at Favehotel PGC Cililitan, especially the hospitality and service from our security team. We will share this compliment with the entire team. We hope to welcome you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Customer, Thank you for sharing your experience. We apologize for the inconvenience, especially regarding the twin room you were assigned. Due to the room being vacant, the air conditioning was not sufficiently cool, and the sheets and blankets were stained. We understand that the cleanliness of the linens and the appropriate room temperature are very important. We will coordinate your feedback with our housekeeping and engineering teams to investigate and evaluate the situation to prevent such incidents from happening again in the future. We appreciate your continued appreciation for other aspects of the experience. We hope to have the opportunity to serve you again with a more comfortable stay on your next visit. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Valued Guest, Thank you for your feedback. We apologize for the inconvenience you experienced, particularly regarding the air conditioning not being sufficiently cool and the noise from outside and around the hotel that disturbed your rest. We will forward this feedback to our engineering team and relevant personnel for further investigation and evaluation. We understand that a comfortable room temperature and a quiet atmosphere are essential for a comfortable stay. We hope to have the opportunity to provide you with a more comfortable experience on your next stay. Sincerely, The Management Team, Favehotel pgc cililitan

Dear Valued Guest, Thank you very much for your valuable feedback. We apologize for any inconvenience caused by our spa staff entering your room. We understand that unnecessary phone calls can affect your sleep and comfort. We value your feedback and will work with the relevant departments to ensure this does not happen again. Thank you for your understanding of Favehotel PGC Cililitan's commitment to improving the guest experience. The Favehotel PGC Cililitan Management Team

Dear Valued Customer, Thank you for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness, and the comfort of your stay at Favehotel PGC Cililitan. We hope that our hotel's facilities and location will continue to provide you with convenience, especially when you need a place to rest during your travels. We look forward to welcoming you back again in the future. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience caused by the noise from external vehicles and the disco at night. We understand that peace and comfort are very important during your stay. We will forward your feedback regarding soundproofing to the relevant team for evaluation and consideration for future improvements. Thank you for helping us improve the quality and comfort of Favehotel PGC Cililitan. We hope to provide you with an even more comfortable stay on your next visit. Sincerely, The Management Team, Favehotel PGC Cililitan

Dear Ms. Nilai, Valued Guest, Thank you for your positive review. We are delighted to know that you felt comfortable and fully relaxed during your stay at Favehotel PGC Cililitan. We hope to welcome you back again for another comfortable and memorable stay. Sincerely, The Management Team, Favehotel PGC Cililitan