People often mention about De Whitte Hotel (Citismart Hotel)
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Distance to City Center (46)
Staff Friendliness (37)
Ambiance (35)
Bedroom (35)
Surroundings (34)
Accessibility (34)
Bathroom (26)
Hotel Area (26)
Family Friendly (23)
Taste (21)
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Traveler Reviews De Whitte Hotel (Citismart Hotel)
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Customer reviews
HA
Hardi A.
8.5
/10
Reviewed 2 day(s) ago
Good, cool, close to the mall, friendly price, delicious breakfast. Will come back to stay.
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siti h.
Business
8.8
/10
Reviewed 6 day(s) ago
The location is very close to shopping centers like Living World and SKA Mall. For a budget-friendly stay, it's definitely worth it during your stay in Pekanbaru.
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T***a
Leisure
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, the rooms are nice. The only downside is that the food is sometimes a bit salty 🤭
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1 people find it helpful
T***a
10.0
/10
Reviewed 9 week(s) ago
Hotel staff is friendly, rooms are clean.
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MH
Mifta H. R.
10.0
/10
Reviewed 11 week(s) ago
If it's a long holiday, book well in advance, as you won't be able to find a hotel otherwise. The strategic location is close to the mall, just a short walk away, so you don't have to worry about parking.
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T***o
Leisure
5.3
/10
Reviewed 15 week(s) ago
The mattress was full of fleas and smelled of corpses.
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4 people find it helpful
H***a
8.2
/10
Reviewed 16 week(s) ago
Located in the city center, kids love going to the mall.
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2 people find it helpful
D***n
Leisure
10.0
/10
Reviewed 16 week(s) ago
Fast check-in time, friendly service… close to everything… all in all, it's great…
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D***i
8.0
/10
Reviewed 17 week(s) ago
The room was so humid that it made me cough all night. It was raining when we arrived, and when we arrived, the floor was already covered in rainwater that had leaked into the room. When I took a shower, there was no soap. It was room 200. It was traumatic.
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3 people find it helpful
S
Sudarianto
8.7
/10
Reviewed 20 week(s) ago
I had to move rooms because of bedbugs, and the other room also had bedbugs. My wife's body is covered in hives. Please fix it.
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2 people find it helpful
M***M
Transit
10.0
/10
Reviewed 20 week(s) ago
The room is clean, the AC is cold and it is close to the mall.
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1 people find it helpful
j***a
8.2
/10
Reviewed 21 week(s) ago
There are a lot of bed bugs, even though we've moved rooms and moved to different floors. Hopefully, the infestation will be eradicated quickly and properly addressed.
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2 people find it helpful
A***u
Leisure
6.8
/10
Reviewed 21 week(s) ago
More attention should be paid to the cleanliness of the rooms and the water. The staff is friendly. The location is great.
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1 people find it helpful
R***a
6.4
/10
Reviewed 22 week(s) ago
I hadn't checked out yet, but the staff had already opened my room and thrown away the food inside. I'd only been out for a short walk to the mall next door.
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1 people find it helpful
R***i
8.8
/10
Reviewed 23 week(s) ago
R4 parking is being fought over by people going to LW mall who are not staying at the hotel.
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a***e
10.0
/10
Reviewed 24 week(s) ago
Good, steady, easy access everywhere.
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1 people find it helpful
FA
Faizal A.
Business
10.0
/10
Reviewed 25 week(s) ago
Close and strategic because of its location in the mall area
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2 people find it helpful
D***a
10.0
/10
Reviewed 26 week(s) ago
It's good, suitable for resting.
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al
ajeng l.
10.0
/10
Reviewed 29 week(s) ago
The rooms are comfortable and the prices are pocket-friendly.