POP! Hotel Kemang

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Overall Ratings & Reviews POP! Hotel Kemang

Traveloka (7,111)
Other sources (51)
8.2
Very Good
From 7,111 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.6

Location

8.4

Service and Facilites

8.1

People often mention about POP! Hotel Kemang
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Bedroom (60)
Ambiance (57)
Bathroom (57)
Accessibility (55)
Surroundings (54)
Distance to City Center (51)
Staff Friendliness (51)
Room Space (47)
Hotel Area (47)
Check-in/out Time (39)
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Traveler Reviews POP! Hotel Kemang

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40
Customer reviews
R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.6
/10
Reviewed 5 day(s) ago
That's right, the towels feel like doormats. It's better to replace them with more proper ones like hotel towels, they're not appropriate.
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Accommodation's Reply
31 Jul 2026
Dear Mr./Ms. Ra, Thank you for your review and rating of 8.6. We apologize for any inconvenience you experienced regarding the linens during your stay. This feedback is important to us in improving the quality of our service in the future. We hope to welcome you back to POP! Hotel Kemang Jakarta again. Sincerely, The Hotel Manager
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A***s
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 day(s) ago
Thank you for the hospitality of the staff. The hotel is very clean and the location is also very strategic.
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Accommodation's Reply
26 Jul 2026
Dear Valued Guest, Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of the hotel, and its excellent location. We will share your compliments with our entire team to inspire us to continue providing the best service. We hope to welcome you back to POP! Hotel Kemang Jakarta again in the future. Sincerely, The Hotel Manager
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Martin M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
super recommend....it's like a staycation here....to escape from routine....far better than pintu merah or koyo just add a little more...get the facilities okay
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Accommodation's Reply
26 Jul 2026
Dear Mr. Martin M., Thank you for taking the time to write a positive review about your stay at POP! Hotel Kemang Jakarta. We are delighted to hear that you enjoyed your stay with us and found our hotel a convenient choice for relaxing from your daily routine. Your comments regarding the facilities are also greatly appreciated and will encourage us to further improve the quality of our service. We hope to welcome you back to POP! Hotel Kemang Jakarta again for another memorable stay. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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1 people find it helpful
Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted to hear that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Benjamin M. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly and helpful.
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Accommodation's Reply
13 Jul 2026
Dear Benjamin, Thank you very much for your positive review. We are delighted that you were impressed with the friendly service and assistance of our team. Guest satisfaction is our top priority, and such compliments motivate us to continue striving for the best service. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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Desi a. h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 8 week(s) ago
The AC isn't cold, and we've moved rooms twice. The sheets that first arrived were dirty and stained.
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Accommodation's Reply
05 Jun 2026
Dear Daisy, Thank you for your review and feedback. We apologize for the inconvenience you experienced during your stay, particularly the air conditioning not working even after we changed your room, and the dirty bed linens upon your arrival. We greatly appreciate your feedback and have forwarded it to the relevant team for immediate assessment and improvement to prevent such incidents from happening again. We are committed to improving the quality of our service and the comfort of all our guests. We apologize again for this unpleasant experience. We hope to have the opportunity to welcome you back in the future with even better service. Sincerely, Hotel Manager
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, and it is close to the city center.
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1 people find it helpful
Accommodation's Reply
03 Jun 2026
Dear Valued Guest, Thank you for your review and positive rating. We are delighted to hear that you were satisfied with your stay, the cleanliness of the room, the friendliness of the staff, and the excellent location near the city center. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, The Hotel Manager
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Febby R. R.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It's close to everything. There are drinks and food available in the lobby, and the vibe is great if you're looking for city lights.
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1 people find it helpful
Accommodation's Reply
30 May 2026
Dear Ms. Febby, Thank you for your review and compliments. We are delighted to hear that the excellent location, the food and beverage options in the lobby, and the ambiance with city lights views provided a memorable experience. We hope your next visit will be memorable, and we look forward to welcoming you back again. Sincerely, The Hotel Manager
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Rizal A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice and good. Good and nice. Amazing.
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Accommodation's Reply
28 May 2026
Dear Rizal, Thank you so much for your wonderful review. We are delighted to know that you had a nice and amazing experience during your stay. Your kind words truly motivate us to continue providing the best service for our guests. We look forward to welcoming you again in the future. Regards, Hotel Manager
Nofie S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The hotel staff was friendly and helpful during the check-in process.
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Accommodation's Reply
28 May 2026
Dear Ms. Nofi, Thank you for your positive review. We are delighted to hear that our staff provided friendly and helpful service during the check-in process. Guest satisfaction and comfort are always our top priority. We hope to welcome you back in the future. Sincerely, The Hotel Manager
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The place is nice and clean, but the door is a bit tricky to open. So far, so good for the price.
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Accommodation's Reply
28 May 2026
Dear Valued Guest, Thank you for your review and feedback. We are pleased that you were impressed with the cleanliness and atmosphere of our accommodation. We apologize for the inconvenience caused by the door opening. We will address your feedback as soon as possible to ensure all guests have a comfortable experience in the future. We hope to welcome you back for your next stay. Sincerely, Hotel Manager
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is in a strategic place, that's great
1 people find it helpful
Accommodation's Reply
04 May 2026
Dear Guest, Thank you for your kind feedback. We're thrilled to hear that you appreciated the strategic location of our hotel. We always strive to provide the best experience for our guests, and we hope to welcome you again soon. Regards, Hotel Manager
Yayah Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very very very satisfying and not disappointing, top markotop is the best...
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1 people find it helpful
Accommodation's Reply
21 Apr 2026
Dear Grandma, Thank you so much for your wonderful review! We are delighted to hear that you were satisfied with our service/product. We strive to continue providing the best service, and your review means a great deal to us. We hope to serve you again in the future. Sincerely, The Hotel Manager
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MeL C.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It's good that there's a window so you can see the city view.. I just don't like the bathroom.. The bathroom is nice and clean but because the floor is made of plastic it's a bit slippery.. The TV also turns on by itself, maybe it's a short circuit.
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3 people find it helpful
Accommodation's Reply
17 Apr 2026
Dear Valued Guest, Thank you for your review! We are delighted that you enjoyed the city view from your room window. We appreciate your feedback regarding the bathroom and will consider addressing the slippery flooring for the comfort of all our guests. Regarding the TV issue, we will inspect and repair the equipment immediately to ensure there are no further disruptions. We hope to welcome you back soon for an even better experience. Sincerely, The Hotel Manager
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N***h
icon-origin-TRAVELOKA
6.5
/10
Reviewed 17 week(s) ago
I stayed here on a public holiday and it cost 400 thousand, I don't know about weekdays, but for that price the facilities are bad in my opinion, the AC doesn't work, the lights go on and off all night I don't know why, then in the bathroom there is a sound that makes me uncomfortable, I don't know if it's the sound of water or what, I'm too lazy to complain.
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Accommodation's Reply
14 Apr 2026
Dear Valued Guest, Thank you for your review and we greatly appreciate your feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the air conditioning, lighting, and noise in the bathroom. We will inspect and maintain the equipment immediately to provide our guests with a more comfortable experience. We sincerely hope you will give us the opportunity to improve your stay in the future. Thank you for your understanding, and we look forward to welcoming you back again. Sincerely, Hotel Manager
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Y***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 18 week(s) ago
The staff are friendly, the location is strategic, only the floor is not very clean as if it hasn't been mopped.
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Accommodation's Reply
07 Apr 2026
Dear Valued Guest, Thank you very much for your review! We are delighted to hear that you were satisfied with our friendly staff and convenient location. We also appreciate your feedback regarding the cleanliness of the floors, and we will follow up on this immediately to ensure all guests enjoy a comfortable stay. We look forward to welcoming you back for an even better experience. Sincerely, The Hotel Manager
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W***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 22 week(s) ago
all ok and not disappointing
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Accommodation's Reply
02 Mar 2026
Dear guest, thank you very much for your valuable review. We are very pleased to hear that you were satisfied with our hotel's services. Your satisfaction is our top priority. We will continue to do our best to provide you with the best service and experience. Please feel free to contact us with any questions. Thank you for choosing our hotel. Sincerely, Hotel Management Team
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Number of reviews per page
20
40